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The new course is called ‘New staff training course with Post2Pet’, and, as the name suggests, it will look at how to incorporate the home delivery option into a preventative healthcare plan.
Premier Vet Alliance says the course is suitable for any member of the practice team that wants to increase their knowledge about healthcare plans.
The course is 4 modules long with an assessment leading to 1.5 hours of completed CPD. It will launch towards the end of April.
James Tudor, Head of Customer Experience at Premier Vet Alliance, said: "This is a fantastic resource and I am I so proud of the team who’ve developed this and helped practices to train staff efficiently and effectively.
"It’s opening up the future of training and we hope to gain guidance in developing our training provision by working directly with practices, to help keep the training relevant.
"We see real value in CPD accredited courses, especially where they help enable veterinary staff to increase their knowledge on maximising their clients’ compliance. They can also learn how to influence animal health, and drive other aspects of the business through health plans."
"This is just the beginning; we will continue to increase our CPD accreditations and share best practice across Europe and the United States."
For more information contact 0117 370 0300 or email firstname.lastname@example.org.
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when we started doing this one of the selling points was that it increases practice footfall. So how does home delivery direct to the customer increase practice footfall exactly ? It could be argued that since covid we don't necessarily want more footfall but this scheme doesn't really sit well with me - ie you have a puppy or kitten , they go on scheme. At the moment we are weighing them monthly and supplying to correct weight. How will that happen if the animal isn't visiting? I had a lady the other day who insisted her cat weighed 11kg,and when we weighed it was little over 4kg. Yes I can see some benefits but I can see a lot more benefits for your company than ours
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