Independent first opinion and referral practice with dynamic team
Senior Client Care Team Advisor
Debenham Veterinary Practice is an independent practice looking after small animals in sickness and in health. With our continued growth since we opened in 2014 we are looking to appoint a Senior Client Care Advisor who is experienced in customer care to lead our front of house team.
Veterinary Practice is busy, demanding and unpredictable and we have forged a close team who are considerate, supportive and bonded. We have morning meetings together and a whole practice meeting weekly. We value initiative and reward investment. In addition to our clinical work, we encourage ongoing training and development, we support local wildlife charities, we plant for pollinators and have beehives, we invest in our local schools and communities and are open to suggestions. In our last external Teamtrack assessment we achieved a Team Experience score of +50 where the national UK average in veterinary practice was -0.2. We still want to improve on this great result and are looking for someone to join us in that journey.
Daily duties: (to include, but not limited to):
Team Management (to include, but not limited to):
We have beautiful premises, experienced vets, dynamic nurses, wonderful clients and a really committed Client Care Team who already provide dedicated, personal service. We are looking for someone who is enthusiastic about customer care. We look to exceed expectations and if this excites you, we would love to hear from you. You do not have to have previous veterinary experience (we can teach you those specifics) but you do have to have proven experience and real zeal for customer care as well as a desire to motivate and look after a team.
Veterinary Nurse Jobs and
Veterinary Nurse Locums |
Follow VN Jobs on Facebook | Linkedin | Twitter | Contact
Contact us for more information about the advertising and editorial opportunities on VetNurse.co.uk
Veterinary Forums | Veterinary Nursing News | Veterinary Galleries
Anaesthesia & Analagesia | Animal Behaviour | Dentistry | Dermatology | Veterinary Diagnostic Imaging | Equine Nursing | Exotics | Emergency & Critical Care | Lab/Clinical Pathology | Medical Nursing | Physiotherapy | Surgical Nursing | Wound Management