The British Veterinary Association has responded to the Competition and Markets Authority provisional decision, broadly welcoming measures to improve transparency but denouncing the watchdog's veterinary medicines proposals.

The CMA proposed that veterinary practices should be compelled to: 

  • provide price lists for specific services
  • provide itemised bills
  • provide written estimates for treatments over £500
  • tell owners they can get their medicines elsewhere
  • cap the prescription fee
  • provide info for the RCVS 'Find a Vet' page
  • make it clear if the practice is part of a group
  • have a complaints process that meets certain criteria
  • confirm every year to the RCVS that it is doing these things

Most of these, along with the CMA's support for reform of the Veterinary Surgeons Act, have been welcomed not just by the BVA, but by the RCVS and the BVNA which also issued their responses on Friday. 

The big sticking points, however, are the proposal that veterinary practices should cap prescription fees at £16, and that all practices should inform clients that they may buy medicines cheaper online. 

The BVA argued that the proposed prescription price cap would be unlikely to reduce costs, and that 65% of vets who took part in its Voice of the Profession Survey said it would risk practice viability.

The proposal that vets should tell clients they can buy medicines cheaper online was more controversial, because of course two of the largest veterinary pharmacies are owned by corporate groups, and it is hard to think of any other area of business where small companies are legally required to direct customers to their corporate competitors.

BVA President Dr. Rob Williams MRCVS (pictured) said: “The measures outlined in the CMA’s provisional decision report are much more measured and proportionate compared to earlier proposals and that clearly shows they have listened to our concerns. 

"As vets, we welcome the measures that increase transparency and help us to better support our clients. 

"However, it’s vital that the CMA gets the detail right or it risks unintended negative consequences. 

“BVA particularly welcomes the CMA backing our calls for reform of the outdated Veterinary Surgeons Act, including the need for practice regulation.

"Vets have been pressing for reform of this woefully outdated legislation for many years, and reform will go a long way to addressing many of the concerns raised throughout the CMA investigation and will help build trust with our clients.  

“We do, however, have serious concerns about the medicines proposals – it is simply unreasonable to expect vet practices to actively promote online pharmacies, which are in direct competition for customers and some of which are run by large veterinary groups.

"In addition, the proposed £16 price cap for prescriptions will be ineffective and is unlikely to lead to lower vet bills for consumers.”

https://www.bva.co.uk/media/6641/bva-bsava-bvna-spvs-vmg-joint-response-to-cma-provisional-decision-report-final.pdf 

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