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Previous winners have included Folly Vets in Pontypool, Galedin Vets, Heidi Bodily from Mounts Bay Vets in Penzance, and Liberty Honeywell (pictured) of Poplar Vets, London, alongside a host of highly commended teams and individuals from practices across the UK.
Linda Buckle, Krka UK brand manager, comments: “The stories shared by practices highlight just how important reception teams are to the veterinary profession. Today's reception teams are balancing client care, administrative responsibilities and the emotional demands that come with supporting pet owners through some of their most challenging moments. These awards are our way of recognising and celebrating the incredible difference they make every day.”
Nominations close on 4th September. Winners and runners-up will be announced on 1st October.
https://bit.ly/KRKA-Receptionist-Awards-2026
While the awards previously focused on clinical audit, the entry criteria have been expanded to include other approaches to QI. The awards “celebrate the creativity, courage and dedication of veterinary teams that improve their everyday practice through quality improvement”.
The categories are:
Projects involving any species can be submitted by any member of the veterinary practice team across first opinion, referral and peripatetic services, higher education facilities and both clinic-based and ambulatory practice.
“A successful application will present a well-designed project delivered through collaborative practice, demonstrating effective use of QI methods and data, meaningful and measured impact, and thoughtful reflection,” RCVS Knowledge says.
Apply (and see last year’s winners) at https://www.rcvsknowledge.org/awards/rcvs-knowledge-quality-improvement-awards/.
Awards are presented across three categories:
Five shortlisted practices in each category will receive a book of their choice provided by 5m Books; the three category winners will win full-day and evening tickets to SPVS Congress 2027 at the Hilton Birmingham Metropole (three team members per practice), where the overall winner will be announced, plus overnight accommodation. Pet People Vets of East Sheen was the overall winner in the 2025 awards.
The awards are supported by health and safety and employment law consultancy Citation. See spvs.org.uk/business-excellence-awards. The deadline for submissions is Friday 9th October.