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The feature is live on Ronda.vet and calculates a reliability score for every practice and every locum based solely on confirmed shift cancellations and the notice period given.
The score appears publicly on each profile, and practices and locums can view each other's reliability rates before confirming a booking.
The system allows practices to see how often a locum has cancelled shifts and with how much notice, while locums can see which practices have cancelled confirmed shifts at short notice.
The reliability rate is calculated using a standardised penalty points model.
Cancellations made 14 days or more before a shift incur 0.5 penalty points, while cancellations with less than 24 hours' notice, or no-shows, incur five points.
For practices, the same logic applies, and a practice which cancels a confirmed shift with less than 24 hours' notice accrues the same penalty points as a locum doing so.
New practices and locums with no confirmed shifts display "N/A", while those with penalty points but no offsetting completions may show 0 per cent.
The system applies automatically to every confirmed shift on the platform.
Ibra Hernando, co-founder, Ronda.vet, and veterinary surgeon, said: "Reliability is the foundation of trust in locum work but, until now, it has largely been invisible until something went wrong."
"By making reliability rates visible and reciprocal, we are giving both practices and locums the same tool to assess each other."
Ronda.vet has also confirmed that exceptional circumstances such as illness or emergency can be reviewed by the support team, and the score is not intended to permanently penalise anyone for isolated incidents.
The company said that from April 6, 2026, umbrella companies, along with the agencies or end clients using them, will become liable for unpaid PAYE tax.
Ronda.vet said that if an umbrella company fails to pay HMRC, the liability can be passed directly to the end client, the veterinary practice.
The company also said HMRC could potentially pursue the end client for unpaid tax without first exhausting recovery options against the non-compliant umbrella company or agency.
The new rules apply to any payments made to workers employed by an umbrella company on or after April 6.
Ronda.vet said that for veterinary practices there are two scenarios.
If a practice is using an agency, the recruiters will generally be liable first.
If the practice is contracting directly with an umbrella company, the liability falls squarely at their door.
Ibra Hernando, co founder of Ronda Vet said: "Many practices use umbrella companies without fully understanding where liability sits.
"From April, ignorance won't protect a practice from a significant unexpected tax bill if a provider further up the chain fails to pay HMRC.
"These changes are a bit of a wake-up call for the entire profession to know exactly how their locum staff are being paid."
www.ronda.vet
The app and desktop-based service connects practices directly with locum vets and nurses, allowing shifts to be posted instantly and applications handled without agency involvement.
The company says uptake reflects increasing pressure on practice teams, alongside rising costs and frustration with traditional recruitment models.
Ronda Vet includes a mutual review system designed to help both practices and locums make more informed decisions, and operates on a 24/7 basis to support last-minute cover.
Early adopter practices report faster turnaround when filling urgent shifts, including weekends and out-of-hours periods.
Founded by veterinary surgeon Ibra Hernando and Dimitra Sepou, the platform was developed in response to what the founders describe as inefficiencies and lack of transparency on both sides of the locum market.
The company says its focus for 2026 will be further growth and the introduction of additional features aimed at supporting workforce wellbeing and operational efficiency.
https://www.ronda.vet