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Briar House Veterinary Surgery achieved 944 top rated reviews over the past 12 months, with pet-owners leaving comments such as 'Absolutely fantastic would recommend to everybody', 'Brilliant all round service' and 'You can tell that they love and care for the animals as much as the owners do'.
Briar House said: "We are absolutely delighted to win the Vet Help Direct Best UK Vet award, it means so much to the practice and team. We would like to say a big thank you to all of our wonderful clients and patients for taking the time to review your experience with us. We are very proud of our surgery, so it is a pleasure to receive such positive feedback from our clients."
Silver and Bronze Awards were achieved by Vets 1 Group and St Anne’s Veterinary Group, with 350 and 330 top reviews respectively. Other winners included Lamond Veterinary Clinic (Best Scottish Vet), Bridgnorth Veterinary Centre (Best Small Practice), Penmellyn Equine Vets (Best Equine Vet), Medivet The Vets Hendon (Best London Vet), The Mobile Vet (Best Mobile Vet), St James Veterinary Group (Best Welsh Vet) and Cedar Grove Veterinary Clinic (Best Northern Ireland Vet).
The full list of results, including those making the Top 25, can be viewed here.
Susie Samuel, Managing Director of VetHelpDirect said: "Reviews are a great way to find out what your clients really think, offering insight into where you are excelling or where there could be improvements. They are also excellent for building your online reputation, which will give you the competitive edge over other local practices, ultimately leading to new clients.
"More than ever, people are using review sites to seek 'real' opinions, in fact a recent survey in the US found that 97% of consumers read online reviews for local businesses, and 85% of consumers trust online reviews as much as personal recommendation.1 While these numbers may not truly reflect the situation in the UK veterinary industry, they are quite staggering, and signal that reviews and online reputation is going to become increasingly more important.
For more information about building your online reputation, contact Vet Help Direct on 0845 4961 204 or email: info@vethelpdirect.com.
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