The expansion has increased the hospital's footprint by 30%, adding three new operating theatres, six new consult rooms and new feline facilities, including a cat-only waiting room, consult room and treatment area.
Hospital owner, IVC Evidensia said the expansion has been driven in part by the pet ownership boom of the last few years and increased demand for the hospital’s services.
To meet the demand, Vale has expanded its office space, adding desk space for a further 25 vets.
There are also new ultrasound and cardiology rooms, a new dental suite and enlarged prep and recovery areas.
The existing kennel area has doubled in size with the addition of nine new walk-in kennels, a bespoke isolation ward and secure outdoor runs.
Richard Artingstall, clinical director at Vale Referrals, said: “We’ve been working on this expansion for a long time and it’s incredible to see it complete.
"Our new and improved facilities mean we can give even more pets across the Southwest the gold standard treatment that they deserve and support our colleagues from neighbouring vet practices with extensive referral services.
"The feedback from pets and owners so far has been very rewarding to hear.”
The feedback from pets?
Really?
VetSurgeon.org contacted recent patient Dougal McDoggins for comment.
He said: "Woof."
www.valereferrals.co.uk.
Edited by Matthew Rendle and Jo Hinde-Megarity, the manual covers a wide range of species, including cats, dogs, exotic companion and zoo animals.
The book integrates ethics and theory with quantifiable measurement of welfare and evidence-based practical solutions.
It also takes into consideration the welfare of the veterinary team.
The BSAVA says that the book will be relevant to all veterinary professionals and animal carers, as well as those studying animal welfare and behaviour.
Dr Sean Wensley, Chair of the Animal Welfare Working Group, Federation of Veterinarians of Europe, said: "implementing animal welfare policies and activities in a range of settings … can improve patient welfare, client satisfaction, staff morale, staff health and safety, and professional reputation.
"This valuable book will make a significant contribution to helping ensure all of these benefits are realised".
The BSAVA Manual of Practical Veterinary Welfare is available from the BSAVA store: https://bsavaportal.bsava.com/s/store#/store/browse/detail/a1B8d000000icQ9EAI (£90; £58.50 for BSAVA members).
Believed to be the first course of its type produced specifically for the veterinary sector, it aims to help educate colleagues about the subject of Equity Diversity and Inclusion (EDI) and is relevant to anyone working in the veterinary community, including non-clinical staff.
The course looks at how to create a more inclusive environment for colleagues and clients.
It also covers definitions of diversity and inclusion, and investigates the difference between equity and equality - and why it is so important.
Course learning materials also consider the topics of bias, prejudice, protected characteristics and discrimination - and how colleagues might challenge any non-inclusive behaviours through interactive veterinary context scenarios.
Nimisha Patel-Cook and Claire Dennison, Learning Partner and Employee Experience Lead at CVS, who jointly developed the course, said: “We want to increase the levels of diversity within the veterinary community, but to achieve and sustain more diverse workforces we know we need to foster inclusive and equitable workplaces.
"Everyone plays a part in that.
“So we have created this new course and are making it available to any colleague working the veterinary community.
"In time we hope that it contributes to an inclusive and psychologically safe culture for all within the sector.”
The course is available at https://knowledgehub.cvsukltd.co.uk.
The survey was conducted following the recent RCVS Council decision to redefine ‘Under Care’ to allow vets to prescribe remotely.
692 veterinary surgeons took part in the survey, 88.7% of which worked in practice, 8.7% worked elsewhere and 2.6% are retired.
42.4% worked in corporate practice, 42.4% at an independent practice (spooky), 9.6% locum and 2.6% at a charity.
94% worked in first opinion practice, 5.7% in referral practice.
When asked: “Do you agree with the RCVS Council decision to allow veterinary surgeons to prescribe medication without having seen / examined the animal in person?”, 78.2% said no, 13.6% said yes and 8.2% said ‘ambivalent’.
This raises an interesting discussion about the role of RCVS Council, which the College has long said is ‘representative of’, but not there 'to represent’ the profession in self-regulating.
By any measure, this decision was not ‘representative of’ the wider body of opinion.
It could be argued that electorates vote for representatives to make more informed decisions than they themselves are able, and certainly MPs have voted in ways that are not representative of the wider body of public opinion.
But this is the veterinary profession. MPs have to represent a wide cross-section of society, some groups of which might struggle to field one working brain cell between them.
By contrast, veterinary surgeons are a highly intelligent, highly educated subset of the population, who you might assume are better qualified to make decisions on matters such as these.
So why this level of disagreement? We asked respondents to select any benefits and drawbacks they think remote prescribing will bring, from a list but with the option for them to write in any we hadn’t thought of.
When asked to select benefits of remote prescribing, the majority (70.9%) selected: “Reduced cost to the pet owner (driving/parking etc)’.
39.3% said it would bring an improvement to vets’ quality of life through more flexible working.
27.5% said animal welfare would be improved through increased access to veterinary services.
14.3% said it would bring an ‘Improved client/vet relationship’.
Of those people who selected a benefit, 49.9% said the biggest benefit of remote prescribing is a reduced cost to the pet owner (driving / parking etc).
Other benefits highlighted in the comments section were
Notably, in the comments section for the benefits of remote prescribing, out of the 104 comments, 33 actually commented 'no benefit' or negatively.
When asked to select the drawbacks of remote prescribing, 94.3% selected: ‘Harm to animals caused by misdiagnoses and missed diagnoses.
68% said: Worsened client / vet relationship
60.6% said: Threat to independent practice (corporates funnelling clients from online consults to their practices).
Other drawbacks identified by respondents were:
Amongst the written drawbacks, the biggest themes concerned abuse of drugs and antimicrobial resistance.
When those who had selected a drawback were then asked which was the biggest, 83.3% said ‘Harm to animals caused by misdiagnoses and missed diagnoses”
So in simple terms, in weighing up the pros and cons, it’s between the reduced cost to the owner on the one hand, cited by 70.9%, and harm to animal welfare on the other, cited by 94%. And the harm to animal welfare was selected by significantly more vets as the biggest concern, than reduced cost was selected as the biggest benefit.
In other words, vets think remote prescribing will make veterinary care cheaper, but at the overall cost to animal welfare.
British Veterinary Association President Malcolm Morley said: “New technology presents many opportunities to enhance existing veterinary services, with potential benefits for vets, clients and patients.
"However, we recognise there are concerns within the profession, particularly around the potential unintended consequences of the RCVS’s revised guidance on ‘under care’ in relation to animal welfare and access to veterinary services.
"This survey echoes these concerns as well as supporting the British Veterinary Association’s call for the RCVS to commit to a post-implementation review.”
The subscription-based service offers both online and face-to-face training in both clinical and non-clinical subjects, from selected third party training providers.
Emma Hunt, UK Country Manager, MWI Animal Health, said: “This service addresses the regulatory requirements for vets and veterinary nurses to complete mandatory CPD hours, while helping alleviate the all-too-common challenges practice owners face in budgeting and negotiating with multiple training providers.
"By centralising all training under one digital roof, Vet Sphere CPD aims to enhance performance, build team culture and expand the range of services practices can offer."
https://www.mwiah.co.uk/professional-development/vet-sphere-academy
The range includes a spray, collars and diffusers.
Unlike many other pheromone diffusers which need to be plugged into a wall socket, Virbac's uses a patent-pending slow release technology which doesn't need power.
Virbac says the new range has been scientifically proven with published studies which demonstrate not only their effectiveness in managing stress-related behaviours in dogs and cats, but also an equivalent and superior efficacy to the current market leading pheromone products 1,2,3
Andrew Connolly, Virbac's Marketing Director for the UK and Ireland said: "Veterinary professionals have a crucial role to play in supporting their clients with the behavioural management of their pets, both when visiting the practice and at home, and the benefits of pheromones in helping to manage dog and cat behaviour are already very well recognised."
"With Zenidog and Zenifel we hope to make pheromone therapy easier, more cost-effective and better for the environment."
Zenidog and Zenifel are available to order from NVS, Covetrus and VSSCo now.
References
The speakers are:
Dr Lappin said: “There are a number of significant changes in the management of SARS-CoV-2 that impact companion animal medicine and our staff members since our first webinar. I believe the information to be presented will be extremely valuable in helping your veterinary team continue to successfully navigate this pandemic.”
David Sutton, Global Technical Director at webinar sponsors MSD Animal Health, said “COVID-19 has presented an extraordinary challenge to the global community. MSD Animal Health is proud to support WSAVA in providing quality education to veterinary professionals who continue to go above and beyond in the care of companion animals during the pandemic.”
To register for the webinar, visit: http://bit.ly/wsavawebinar-covd19-registration
The webinar will be presented by veterinary behaviourist, Sarah Heath BVSc PgCertVE DipECAWBM(BM) CCAB FHEA FRCVS, RCVS and EBVS European Specialist in Behavioural Medicine.
It will cover how to take a cat friendly approach to the microchipping appointment to reduce feline stress and make the process easier for both pet owners and veterinary staff.
A consent-based care approach will be discussed, together with the importance of educating cat owners and veterinary professionals on how to handle cats to minimise feline stress.
The webinar will also advise on the use of adjunctive therapies, such as pheromones and nutraceuticals, as well as the strategic use of pre vet visit medication, and will be followed by a Q&A session.
Tammie O’Leary, commercial lead at identi, said: “The introduction of the new cat microchipping legislation will lead to an increased number of feline patients being seen by veterinary practices.
"Our cat microchipping legislation webinar will help provide cat friendly advice for veterinary professionals and will include hints and tips to make cat microchipping appointments as stress free as possible.”
To register for the webinar, email contact@identichip.co.uk or call 0330 9128077.
However, despite keeping this POM-V drug to hand, only 7% said they would seek advice for minor wounds and over 25% said they would not contact the vet even if their horse was lame.
This, says the company, raises concerns about the appropriate use of bute in wounded horses and suggests that practices should be providing first aid training for horse owners, covering basic wound management and when to seek veterinary advice.
The survey, which was posted on social media groups for horse owners, showed they were most likely to call out a vet if their horse had a deep wound (96% of respondents). However, only a third would seek veterinary advice for a wound that is bleeding.
Vita, which makes the veterinary-exclusive Omnimatrix skin cream, said that 84% of owners keep a topical treatment for minor wounds in their first aid box, but some use barrier creams that do not provide an antiseptic environment.
Tara Evans RVN, Head of Sales at Vita, said: "It is great to see that owners are equipped with a first aid box for their horses. However, our survey highlights that many are not seeking veterinary advice, even if their horse is lame. This raises concerns over horses receiving appropriate treatment in a timely manner. There is an opportunity for practices to review first aid boxes with owners to ensure they're stocking appropriate supplies, and discuss appropriate wound management."
Vita has created an owner guide for wound management in horses which you can download and give to clients, here: https://www.vita-europe.com/animalhealth/news/wound-healing-in-horses/
The survey was sent to all UK veterinary practices on the 25th November with a deadline to respond by the 1st December and received 186 responses, a response rate of 6%.
The survey found that during this period:
Lizzie Lockett, RCVS CEO, said: “Thank you once again to all the practice staff who took the time to complete this survey, it really is very useful for us to have a clear picture of how coronavirus and its restrictions are affecting day-to-day activities, as it has an impact both on our decision-making and policies, and what we can tell others about the impact on the professions, such as the UK and national governments.
"The overall picture from this survey is that, while for most it is not business as usual, veterinary practices and members of the professions are, to an extent, getting used to the disruption and have plans and policies in place to help mitigate the impact of the mosaic of different restrictions across the UK.
"While there is hope on the horizon with the start of the roll-out of coronavirus vaccines, we will continue to review and keep up-to-date our advice and guidance to ensure that you can practise to the best of your abilities, while keeping safe and within the rules.
“Of course, we also recognise the toll that the pandemic has taken on many people’s mental health and wellbeing, and this is reflected in some of the more concerning statistics around the impact that staff absences can have on the rest of the team.
"We also asked practices what might help them manage from a staff mental health and wellbeing point of view, and will take these suggestions into account when planning further support via our Mind Matters Initiative mental health project. In the meantime, we would like to remind those who are feeling stressed or are in distress that there are sources of help available during these difficult times – these can be found at www.vetmindmatters.org/help-links/help-during-covid-19/.”
The full report of the survey is available to view at www.rcvs.org.uk/publications
Danilon is used to relieve the pain caused by musculoskeletal conditions, such as osteoarthritis (OA), bursitis, laminitis, and soft tissue inflammation.
Some oral NSAIDs have been shown to increase the risk of gastric irritation¹ - a particular concern when treating of chronic conditions.
However, Animalcare points to a study² in which horses given Danilon Gold showed a reduced number of ulcers and those that did appear were less severe.
The area of gastric mucosa affected was also five times less.
Animalcare says accurate administration is critical for clinical success.
To support this, Danilon Gold is presented in a coloured granule formulation and is now available in both 3g and 10g sachets.
Animalcare will officially re-launch Danilon® at this year’s BEVA Congress at the ACC in Liverpool in early September.
Head nurse Nicola Atkins (pictured right) said: “We are very happy and proud to have achieved our silver accreditation for cat-friendly clinic status.
“To earn this internationally-recognised award, we had to prove that we met all of the ISFM criteria, including allocating a nurse and vet at each centre who are dedicated to caring for our cats and providing ‘cat only’ waiting areas to reduce their stress.”
“We provide cats with carefully-tailored care from our stress-free waiting areas and high standards of anaesthetic protocols, which deliver an enriched stay at our hospitals.
“This also reassures owners and makes them feel more at ease about visiting our clinics with their cats.”
For more information, visit www.veterinaryvision.co.uk.
“Tilts, Spins, and Tears: Approaches to head tilts in rabbits” will be presented by Dr Madonna Livingstone BVMS MRCVS, who will discuss a range of approaches, diagnostic and treatment options for rabbits presenting with head tilt symptoms.
Madonna has over 20 years experience in veterinary practice, and as Head Vet and Head of Exotics at Ark Veterinary Clinics Ltd, she speaks widely on exotic animal medicine and surgery.
She also delivers clinical exotic lectures and practicals at Glasgow Vet School, holds a diploma in parrot behaviour and is publishing a textbook on rabbits and small exotic mammals this year.
The webinar aims to help veterinary staff to recognise the differential diagnosis list, know how to achieve a diagnosis, or most likely diagnosis within a restricted budget; know the available treatment options; and know how to manage owners’ expectations.
https://horiba.link/head-tilts-in-rabbits
Launched by the VMG in 2021, the VMG Veterinary Leadership and Management course has three levels, the Award, the Certificate and the Diploma.
There are 151 Award holders, 39 Certificate holders and now one holder of the Diploma.
144 veterinary professionals are currently studying for the CVLM, which is accredited by the Institute of Leadership and Management (ILM).
In addition to the core modules, participants also select an additional topic tailored to their current or future needs, such as practice finance, HR, mental health and leading change.
Gemma said: “I wanted to study for the full qualification because I’m very interested in the whole subject of practice management and I really love learning.
"I experienced a few lightbulb moments, especially early on in the course when I was trying to work out what kind of leader I was.
"This section of the course opened my eyes to different leadership styles and the type of leader I wanted to become.
"I put this into practice over time, so when I came to study the team management section towards the end of my course, I could see my development over the past two years.”
She added: “Overall, I found the course very enjoyable. There is time to really dig into each topic and many different modules to choose from. The support on offer from the tutors is also excellent.”
The deadline for registration for the Winter term is 31st October.
www.vetmg.com/cvlm
Certified B Corps are companies that meet exceptionally high standards of social and environmental performance, transparency and accountability.
The process examines a company’s full range of processes, from supply chain to charitable giving and employee benefits.
Other well-known names that have achieved B Corp status include Patagonia, The Body Shop, BrewDog, TOMS, Ben and Jerry’s and Innocent Drinks.
Dr Caroline Collins, from Pennard Vets, said: “We’re extremely proud to achieve B Corp status and there’s no doubt that it will be transformational for the business, in the same way that becoming an employment ownership trust has been.
"Being employee owned and socially minded is a huge draw for vets and nurses seeking a change in their career, who want to be part of an organisation where they can have a real say in the running of the practice and make a tangible difference to the environment.
“It also means that we can now make very long-term decisions, that could even take several decades to pay off, which would be very difficult to do in a traditional shareholder business, and that gives our team the authority to always do the right thing.”
Until now, research in equine veterinary science has focused primarily on the information needed to prevent and cure disease, with little attention paid to the attitudes and actions of horse owners, veterinary surgeons, and numerous other professionals to implementing science-based advice.
This special EVJ collection showcases studies that seek to understand horse owner behaviour around their horse’s health, supplementing clinical evidence with information about the real-life behaviours of equine owners and professionals and the factors that influence them.
It includes papers on horse owner knowledge and opinions on recognising colic, treating infectious disease, uptake of some of the most basic preventive health measures such as vaccination and deworming as well as attitudes and behaviour around equine obesity and laminitis.
Other studies highlight the importance of professionals other than vets such as farriers, equine podiatrists, physiotherapists, dental technicians, chiropractors, and equestrian organisations such as the British Horse Society.
Guest Editor Tamzin Furtado added: “As our understanding of the drivers of behaviour develops, pre-existing behaviour change models will help us to understand the barriers and enablers to uptake.
“With dissemination of this knowledge, we have a better chance of communicating effectively and implementing change that will have a positive impact on equine welfare at individual, community, and national level.”
Professor Celia Marr, Editor of the EVJ said: “This collection is both compelling and eye-opening.
"It is dangerous to assume an understanding of the motivators of horse owner behaviours and actions; these papers confirm the current lack of comprehension, providing an invaluable insight, which will ultimately help us to accelerate improvements in equine veterinary practice and, most importantly, equine welfare.”
The virtual issue can be found at https://beva.onlinelibrary.wiley.com/doi/toc/10.1001/(ISSN)2042-3306.owner-behaviours and will be free to view until 26 December 2022.
Bringing together people working at the cutting edge of small animal and equine osteoarthritis treatment with the companies driving technology, supplies and services, the Veterinary Osteoarthritis Congress is open to both VOA members and non-members, including veterinary surgeons, nurses, physiotherapists and others engaged in hydrotherapy and rehabilitation.
Day 1 has two small animal streams – session headings include ‘Managing OA’ and ‘Dealing with chronic pain’; and an equine stream looking at ‘Multidisciplinary management of OA’, ‘OA treatment options’ and ‘Unusual presentations’.
On day 2, ‘Biomodulation in OA’, ‘Working dogs’, ‘Mobility clinic’, and ‘Feline OA focus’ will run alongside sessions on ‘Rehab in action’, ‘Surgery in OA’ and ‘Dietary supplements’.
There’ll also be case presentations and interactive sessions on both days, with demonstrations and lectures from some of the leading firms.
Seven sessions in each stream offers two days of CPD.
After the first day’s sessions there’ll be a happy hour followed by a gala dinner in the Kings Hall. The event is being sponsored by Animalcare (Platinum), TVM UK and the Canine Hydrotherapy Association (Gold) with more to be announced soon.
Professor Stuart Carmichael, co-founder and director of the VOA, said: “Exciting developments are happening in veterinary OA, so we felt now is the right time to put this event on.
"There’s nothing specialist about osteoarthritis treatment and management: every small animal and equine practice deals with OA every day.
“There’s a real need and enthusiasm for bringing the latest thinking to as wide an audience as possible, so VOACON offers sessions for all members of the practice, whatever their interest is, along with rehab and physio teams.
"It’s actually been pretty difficult fitting everything in, but we’re confident we’ve got a great programme offering real, practical CPD that will benefit practices, their clients and their patients.”
Delegate rates for VOA members are:
Non-members (who can join the VOA when booking to qualify for members’ rates):
Rates include a hot buffet lunch, congress book and CPD certification.
To book or to download the programme, visit www.vet-oa.com/voacon.
Spread over two floors, the 3,300 sq ft flagship practice is unusually large for a London clinic, and has a dedicated dental suite and laboratory, as well as six spacious and bright consulting rooms.
Notably absent from the practice are a reception desk and continuously ringing telephones.
Instead, customers receive a warm welcome in the members’ area, with separate spaces for cats and dogs.
Shades of lilac on the walls have been carefully chosen to keep animals calm, while a pick and mix wall filled with toys and treats helps pets to develop positive associations with vet visits.
Co-founders Russell Welsh MRCVS and online estate agent entrepreneur Daniel Attia say that a large portion of Creature Comforts’ customers have signed up as ‘All Access’ members, paying £20 per month to get unlimited access to expert care from vets and nurses.
This includes as many consultations as they need, annual vaccinations and discounted routine treatments e.g. 50% off microchipping.
The remainder have opted to pay as they go for treatment.
Creature Comforts’ chief veterinary officer, Dr Simon Hayes, says: “One of the biggest problems with UK veterinary care is that, due to the expense of consultations, pet owners are understandably reluctant to book in to see a vet until their animals are really sick.
"With a subscription model that includes unlimited consultations, we’ve removed the cost barriers to accessing expertise easily and quickly, so pets are seen more frequently, and conditions can be identified and treated earlier in the disease process, meaning a vastly better outcome for pets and hopefully greater financial savings over their lifetime, too.”
Simon added: “Many people comment on the peace and quiet.
"The absence of phones ringing or receptionists permanently on calls is unusual.
"But because our customers book in, submit queries and request medications via our app, we don’t need these things.
"While our virtual care team can take calls, they’re not based in the practice.
"This frees up our people to welcome customers and make a fuss of their pets so we can turn what has long been a stressful appointment into a positive experience.
"People have told us their pets, who trembled and cried at their previous vet, are now pulling to come inside because they know they’re going to get a treat and lots of attention.
"We’re still doing all the things vets do, in terms of offering excellent care, expertise and advice, but the entire experience around it has been totally transformed.”
Creature Comforts’ third site, also in London, will open towards the end of this year, and the company is keen to hear from veterinary surgeons, nurses and others who may be interested in upcoming vacancies.
RCVS Council recommended the increase due to inflationary pressures and increased business costs.
Dr Tshidi Gardiner MRCVS, RCVS Treasurer, said: “We recognise that these are difficult economic times, so Council has endeavoured to limit the fee increase as far as possible; however, in proposing these new fees, Council has had to take account both of increased costs due to inflation, and of additional costs related to ensuring we are fulfilling our regulatory remit to the best of our abilities and meeting our strategic priorities.
“For example, increased costs related to the additional number of veterinary degrees coming on stream, modernising our membership database, our Charter Case Committee, the trial of our private prosecutions protocol against non-vets breaching the Veterinary Surgeons Act, and much more besides.”
The event is merging with the new northern VETcpd Congress to give attendees a broader range of CPD subjects.
In the wound management streams, Shelly Jefferies (pictured right) will run a series of workshops on: ‘Wound preparation for optimum healing’, ‘Wound dressing selection’ and ‘Building a better bandage’.
On the first day of the lecture programme, Samantha Bell will be looking at various different aspects and considerations for wound management through all stages, from initial presentation and assessment of the traumatic wound patient, including lavage and debridement techniques, to selection of dressings for open wound management, to surgical closure.
Other speakers in the wound management stream will cover topics such as acute wound management in rabbits and other exotic species, coping with eye problems and what to do and what not to do after oral surgery to allow healing.
Alongside the wound management programme will be two streams for veterinary surgeons – open to nurses as well – with Dr David Williams (ophthalmology), Dr Bob Partridge (dentistry), Dr Molly Varga (rabbits and exotics), Dr Fergus Allerton (antibiotics and immune-mediated diseases), Professor John Innes (orthopaedics), Professor Jon Hall (small animal surgery), Dr Joanne Harris (cardiology), Dr Alison Hayes (oncology), Dr Samantha Lane small animal surgery), Dr Anita Patel (dermatology) and Angie Lloyd-Jones (ultrasound).
On day two, David Williams will conduct an interactive session on ethics in which he will present a series of cases and ask the audience to discuss what they would do in each.
There will also be a series of workshops on ultrasound, covering basic system controls and image optimisation, abdominal ultrasound assessment techniques, and other aspects.
Lastly, there will be a stream specifically for equine practitioners featuring Professor Michael Schramme of the University of Lyon, Dr Alison Talbot of the University of Liverpool, Dr Lesley Young from Newmarket, Dr Gemma Pearson from Edinburgh, David Green from the VDS and Philip Cramo of Hambleton Equine Clinic.
Accommodation is available in the Hilton Garden Inn on-site at £105 per night or £125 per night for double occupancy. This rate is available by emailing HGIreservations@doncaster-racecourse.co.uk, quoting VETcpd.
Early bird two day passes cost £195+VAT for veterinary nurses and £285+VAT for veterinary surgeons, with one day tickets also available.
www.vetcpdcongress.co.uk.
If, as is predicted, social distancing methods need to be employed to reduce the spread of the virus, or clients find themselves having to self-isolate, video consultations may offer a way in which veterinary practices can continue to serve their clients, maintain animal welfare and, importantly, revenue.
VetHelpDirect's video consultation system, which was announced earlier this year, is still in the Beta testing phase, and the plan had been to roll out the full service in May.
Under the circumstances, however, the company has decided to offer the service to all practices immediately, free of charge for the next three months.
To use the video consultation service, you do need to subscribe to use VetHelpDirect, a service through which you can manage client reviews of your practice. That costs £38 per month, per practice and a further £12.50 for branch practices.
Susie Samuel, CEO of VetHelpDirect said: “The Coronavirus presents a very real business risk to veterinary practices and a health risk to staff.
"As cases increase, animal owners in quarantine will not be able to visit the vet when their animals become unwell. In these cases, veterinary practitioners will not be able to discuss an animal’s symptoms with their owner in person and could end up relying solely on telephone consultations which would most likely be conducted free of charge.
"Our video platform allows vets to collect payment for a consultation as usual, hold the consultation with the animal’s owner and if a pet needs to be seen, the owner could, in theory, drop it off at the surgery without making personal contact with the vet clinic staff."
VetHelpDirect has not yet decided precisely what the video consultation service will cost after the free period, but it is likely to be around the £20 per month mark. In addition, there is a 3% transaction fee charged by the payment processer.
For more information, contact Susie Samuel susie@vethelpdirect.com
COMMENTDespite the emergence of a number of online-only, limited-service veterinary video consultation providers, it seems like very few, if any independent practices are yet offering this service. There is a danger that unless they do so very soon, they will find themselves at a real disadvantage to the first movers. But there is still time; according to VetHelpDirect's research, 38% of people say they would use video consultations with their own vet but only 7% with a vet they don't know..
The paper details the current and potential uses of this rapidly developing technology, and its benefits and risks.
It provides an introduction to AI and its uses in human medicine, small animal, farm and equine practice, radiology and veterinary education.
It also looks at the potential impact on the wellbeing and working life of veterinary teams.
Results from VetCT’s recent survey on the opinions of AI within the veterinary profession are included in the paper.
Julien Labruyère, Chief Innovation Officer at VetCT, said: “This is a crucial moment in the veterinary industry to ensure we have the knowledge and safeguards in place to apply AI safely, effectively and with confidence to support good clinical practice and ultimately, improve animal welfare.
"This white paper aims to provide a firm foundation for understanding AI and stimulate discussion on how it may impact both people and animals.”
The paper also calls for the development of industry-wide guidance, standards and regulations to safeguard veterinary teams and animal health and welfare as these tools are deployed.
Julien added: “AI development is accelerating rapidly, with global governments and industries racing to regulate to ensure the benefits outweigh the potential negative impacts of this far-reaching technology.
"It’s vital that opinion leaders, organisations and regulators from across the veterinary world come together and develop guardrails so we can have confidence that AI tools will benefit our teams and our patients.”
https://5345458.hs-sites.com/vetct-ai-white-paper
Tara Evans RVN from Vita said: "We wanted to raise awareness and start a discussion with rabbit owners about preventative ear care in rabbits, including how and when owners are cleaning their rabbits’ ears.”
91% of owners also agreed that cleaning is important for rabbits with ear health problems, but 49% have never cleaned their rabbit’s ears.
For the remainder, the most common reason owners gave for cleaning their rabbits’ ears was as a preventative measure (46%), followed by noticing signs of discomfort (25%) and following veterinary advice (25%).
Tara added: “These results show us that owners are aware cleaning their rabbits’ ears is important which leaves us plenty of opportunities to educate on what owners should be looking out for.
"The survey showed that 57% of rabbit owners correctly identified lop ears to be a risk factor in ear health yet a contradictory 28% thought straight ears posed more of a risk.
"It is our job as veterinary professionals to share facts and impart our knowledge to our engaged audience.”
The survey looked into different options available for ear cleaning and identified that 51% of respondents would choose ear wipes, 25% home prepared solutions and 31% a designated rabbit ear cleaning product.
Tara said: “We want to be encouraging owners to be looking at their rabbits’ ears and cleaning them, however wipes can fail to provide a thorough clean and reach the deeper ear canal effectively, and homemade remedies may be irritating to rabbit ears.
"It is important to use an ear cleaner which is designed for and safe to use in rabbits, such as Omniotic.
"Our survey underscores the critical need for increased education and awareness surrounding rabbit ear health.
"It's essential for owners to understand the significance of regular ear cleaning in maintaining overall wellness and preventing potential diseases.”
www.vitaanimalhealth.com
Reference
Kirsty and Susan scored 995 and 923 votes respectively.
The unsuccessful candidate, Stuart Miller, scored 669 votes.
In total, 1,710 RVNs cast their vote, narrowly beating the previous record low turnout of 7.5% in 2012.
By comparison, the largest turnout was 17.1% in 2020.
Kirsty and Susan will take up their post at the RCVS Annual General Meeting, which is open to all vet nurses to attend on Friday 5th July at the Royal Institute of British Architects.
www.rcvs.org.uk/vnvote24
The symposium will be launched by Dr Leah Quinlivan (pictured right), a research fellow and chartered psychologist at the University of Manchester.
Her talk ‘Evidence-based care for people who have self-harmed: risk prediction, psychosocial assessments, and aftercare’, will outline the importance of improving mental health services for patients who have harmed themselves, via discussion of evidence, policy, and practice for risk prediction, psychosocial assessment, and aftercare.
Leah's talk will be followed by presentations delivered by veterinary mental health researchers from across the UK and Europe.
Topics will include post-Covid wellbeing amongst veterinary professionals, the impact of companion animal euthanasia, workplace stressors and how they change with career stage, and the quality of mental health support received by veterinary nurses.
Lisa Quigley, Mind Matters Initiative project manager, said: “This year, the event promises once more to be a supportive and thought-provoking event, where we can gather to share findings, information and best practice for the good of the professions.
“The recent publication of MMI’s five-year strategy has outlined our recognition that we need to expand the conversation beyond mental health awareness and into looking at more systemic and cultural issues, as well as exploring how the insights gained from research might be implemented in practice.
"These ambitious aims are reflected in the breadth of the talks and presentations at the symposium and so I look forward to hearing more from those who share our values and aims, and to continuing the conversation about how and where we can do more.