The new service was reported in The Times, in an article titled "How much should your vet cost? Pet owners bitten by untamed fees."
Since launch, VetHelpDirect has offered owners information to help them pick a veterinary practice, including reviews, ratings (including a value for money score), RCVS accreditation, cat/ rabbit friendly status, health plan details and how out of hours cover is provided.
It has now added some basic information about each practices' charges, specifically the first consultation fee, a dog castrate and health plans, and then categorised them according with £££££ signs to indicate how far above or below the average they sit.
Susie said: “Most practices will give out these prices over the telephone, but there’s no way for the client to find them without directly getting in touch, something people are less and less likely to want to do nowadays.
"Our research data suggests that people want to find this information online, just as they would in any other service industry.
"When they can’t find any information at all on pricing, there can be a perception of secrecy that can do damage to the vet-owner relationship.”
Susie added: “True comparison for vet practices is of course very complex and no basket of services is ever going to capture the whole complexity.
"Every practice is different, from facilities and team qualifications; to the time allotted for consultations; to monitoring equipment for surgery; and of course the level of investigations undertaken which can also vary from vet to vet.”
“We can’t solve all this straight away but we started from a good place, over the years we have built up more information about vet practices than any other website.
"The aim is to provide commonly requested prices for owners to easily access and to add more and more detail on the vet practices over time so that owners can make the most informed choice on the vet that's most appropriate for them and their pet”.
VetHelpDirect says it will soon be adding prescription fees and out of hours consultation, and a much wider range of species-specific fees in the near future.
The company also points to the Competition and Markets Authority investigation into pricing in the UK, highlighting that in its 2019 Report into Funerals in the UK, the CMA noted that weaknesses in the sector included the fact that less than 40% of funeral directors posted any form of pricing online, and those that did were frequently not in a form that made for easy comparison.
Susie says the veterinary sector has an even lower rate of online pricing transparency.
To add your pricing information to VetHelpDirect, email: info@vethelpdirect.com.
COMMENT
Whilst greater transparency over pricing in almost any field is surely to be welcomed, it seems questionable whether comparing prices for consultations and standard procedures will be of much help to pet owners, because things like the level of investigations, how defensively a clinician practises and the owner's own relationship with risk are likely to have a far greater impact on the bill than whether a consult costs £20 more or less up the road.
There is perhaps also a risk of practices rated as '£££££ / more expensive than average' will be seen as just that. Expensive and nothing more.
It's not like a restaurant where £££££ usually means particularly delicious.
Whilst this may not matter much whilst so many practices are having to turn away business, it may become more important in the future.
Andy (pictured right) will be joined at the The Moores Orthopaedic Clinic by fellow surgical specialist Chris Jordan, and Managing Director Richard Hoile.
The clinic is situated just off the M3, thirty minutes from the M25.
It is equipped with a CT scanner, mobile digital radiography and two surgical theatres with a full complement of orthopaedic kit including for total hip replacement in cats and all sizes of dogs.
To ensure best patient outcomes the surgical suite has its own HEPA-filtered ventilation system, isolated from the rest of the clinic, which Andy says exceeds guidelines for human orthopaedic theatres and will reduce the risk of infection.
Andy said: “The Moores Orthopaedic Clinic fills a gap in the market to provide high-class specialist orthopaedic care at a reasonable price.
"We have two very experienced specialist surgeons and a clinic designed from the ground-up to reduce the risk of complications after surgery.
"We will be able to provide the very best orthopaedic care and the best possible outcomes after surgery.
"And without the high overheads many referral centres often face, we will be able to achieve this at a very competitive price.
"I can’t wait to start seeing cases in May.”
Non-urgent cases can be booked from April 2023 using the online referral form: https://mooresortho.com/contact/
In the lead up to opening in May, Andy is available for remote consultations, client visits, to consult/operate on select cases in your own clinic or to discuss cases via email andy@mooresortho.com
mooresortho.com
Policyholders will get unlimited access to Joii Pet Care’s video consultations with UK veterinary surgeons, which usually cost £24 per call.
Pet owners with Asda Money pet insurance will also be able to access Joii Pet Care’s symptom checker, which is designed to help pet owners pinpoint issues from their home.
Paul Hallett, co-founder of Vet-AI, said: “We’re delighted to announce this major partnership, which completely opens up access to professional vet care for thousands of pet parents who will benefit hugely from accessing regular, preventative veterinary care from the comfort of their homes.
“Many pet owners are now facing high vet bills and difficulties accessing in-practice veterinary care.
"Both Markerstudy Broking and Asda Money share our commitment to put animal welfare first, and collectively we’ll ensure more owners have easily accessible choice to receive the very best care for their pets.”
Part of the Goddard Veterinary Group and based at Wanstead Veterinary Hospital in East London, the College takes most of its students from vet practices in London and the home counties.
At the time of the inspection, the College had 34 students on its Registered Veterinary Nurse course and 15 students working towards their Level 2 animal care and welfare assistant qualification.
Ofsted inspectors found that the College’s apprentices learn and work in very supportive environments and value the support they get from the tutors and clinical coaches.
In their report the inspectors said: “Apprentices’ academic and welfare needs are met well.
"Apprentices enjoy their training and would recommend it to others.
"Leaders and managers have a clear rationale for delivering their training.
"They aim to train apprentices so they become skilled veterinary practitioners and develop a career in the sector.”
Group Training Manager and Head of Centre at the college, Emma Eve-Raw, said: “To receive such positive feedback from Ofsted is very rewarding.
"Our team prides itself on inspiring the next generation of veterinary nurses and veterinary nursing assistants and we have a flexible approach to give students the best chance of reaching their full potential.
“We offer hybrid learning to make it easier to balance studying alongside working in practice and every student is assessed to find out how they best learn, so their course can be tailored to suit them.
“We are also very proud of our teaching team, as we have more than 100 years of RVN experience between us and our senior teaching team spends time in practice every year to ensure their practical knowledge is kept up to date.”
DuoTox is the first product to combine activated charcoal and diosmectite, providing a wider spectrum of absorbency against various toxic substances.
Accidental poisoning poses a significant threat to pets, with vets in the UK reporting over 30001 cases a week and making an average 60 calls a day to the VPIS for assistance2
In 2020, 7.1 million pets fell ill after eating something poisonous1 and the VPIS reported a 40% increase in poisoning enquiries in 20212.
The most commonly used product for accidental ingestion is activated charcoal, but it only has affinity for certain substances.
Diosmectite also only binds to select substances, but is not as widely used.
Up until now, the two have not been used together in one product, leaving situations where the chosen binder has no effect.
NVS says that in cases of potential ingestion, identifying the exact substance consumed, and relying on vets to know which binder to use for each substance, is a barrier to successful toxin binding.
Malcolm Dickinson, Category Manager for Select from NVS, said: “Activated charcoal has affinity for substances that are, for example acidic, non-ionised or poorly water soluble, leaving a gap for substances that are alkaline, cationic, hydrophilic etc.
"This is where the absorbency profile of diosmectite comes in to create one product with a much wider spectrum of adsorbency.”
“This will be hugely beneficial to vets in practice: vets can reach for one product, knowing it will be effective.”
DuoTox is available in both paste and liquid forms, designed with palatability in mind.
https://www.nvsweb.co.uk/product-brand/select-healthcare/
References:
The events will cover a range of subjects designed to boost morale, positively influence wellbeing and reduce the impact of seasonal affective disorder (SAD). They will also demonstrate how to support employees and colleagues to ensure work is sustainable, productive and enjoyable and guide veterinary professionals through mechanisms to make working life a more positive experience, despite the current climate.
The series will feature 30-minute presentations by wellbeing professionals such as sports psychiatrist, Dr Claire Gillvray (pictured right), human factors specialist, Dan Tipney, and occupational psychologist, Prof Elinor O’Connor.
The full programme is:
Liz Barton, co-founder of WellVet, said: “WellVet exists to provide practical tools and a supportive network to help positively influence and improve wellbeing and boost morale. This programme of events is designed to answer specific challenges we’re experiencing – now more than ever in veterinary teams, and to bring us together for a bit of festive cheer."
Emma McAnally, territory manager at Boehringer Ingelheim. said: “During these challenging times, work and life in general can often seem overwhelming. We are delighted to support the WellVet Winter Wellbeing series to help improve wellbeing both in the work and home environments.”
For further information on the WellVet Winter Wellbeing series and for details on how to join visit www.wellvet.co.uk.
The guidance was drawn up in response to a survey carried out by the association last year which found that a lack of understanding of Schedule 3 procedures, together with a reluctance to delegate appropriate Schedule 3 procedures to equine nurses as significant contributing factors to retaining them within the profession.
The new guidelines have been accepted by the Royal College of Veterinary Surgeons (RCVS) and are supported by the British Veterinary Nursing Association (BVNA).
Marie Rippingale Chair of the BEVA Equine Nurses Committee, said: “We hope BEVA’s Schedule 3 guidelines will help with the delegation of Schedule 3 procedures to eRVNs, enabling them to have more fulfilling clinical careers, which will contribute positively to retention.
“We also hope the guidelines will help reduce the workload of equine veterinary surgeons, improving their wellbeing and positively affecting retention.
"Overall, we hope the use of the guidelines will lead to improved welfare for equine patients.”
https://www.beva.org.uk/Career-Support/Nurses/Schedule-Three
Kim, who is a veterinary nurse at Avonvale Veterinary Centres’ Heathcote practice, felt there was a lack of CPD events for nurses in her area, and made it her mission to do something about it.
She has already organised three CPD events for the remainder of 2019, with the first one taking place last month.
Kim said: "As a dedicated RVN who loves nothing more than a good webinar to watch or a CPD event to expand my knowledge, I thought it would be great if I could put that passion into providing CPD for fellow vet nurses.
"I contacted the BVNA asking if they needed a representative and it didn’t take long for them to get back to me saying they would like me to join the team.
"My main job is to provide high-quality CPD at affordable prices for veterinary nurses and the aim is to provide at least three evening CPD events a year or one full day course.
"Other aspects of the job role include taking part in Veterinary Nursing Awareness Month. You can do this by organising an event, coming up with stories for social media, or asking the local paper or radio station to interview you.
"We also go to the BVNA Annual Congress to raise awareness of the BVNA and the vital role nurses play."
Kim plans to focus on nurse consultations this year and the first CPD event will look at pet obesity which, she said, is a major concern in the UK, so feels it is important that veterinary staff have the most up-to-date information to give to the public.
She added: "I very much look forward to seeing as many veterinary nurses at my CPD events as possible and I hope my passion comes across in what I can provide for them.
"If anyone wishes to request a particular subject all they need to do is ask and we will endeavour to find a speaker and get something organised."
The new app has been specifically developed for CVS, is unique to the group, and is owned by the company.
It is powered by LocumBell technology.
When registering on the app, locums can input their work preferences - including their skills, desired travel radius and preferred shift times - so that they are only served up shift advertisements relevant to them.
Users can also set up notifications for upcoming jobs.
The app then allows locums to set minimum shift rates, submit the rate they would like to receive for a shift and negotiate their fees directly with a practice.
Shifts can be then be booked or cancelled on the app at the touch of a button.
All upcoming booked shifts appear on the users’ calendar.
Once a shift has been completed, locums can submit the invoice for their work using the app.
The app allows locums to see every CVS practice invoice and its status, which CVS says will allow queries to be resolved quicker and payments issued faster.
The app is being rolled out to all of CVS's practices from this August.
Amy Hughes, Head of Recruitment at CVS, said: “Locum administration can be time-consuming – as locums first have to identify work, liaise with a practice and our central support team, to negotiate and book a shift, then complete all invoice paperwork.
"We wanted to remove that pain and make it easier for locums to work with us.
The app is available for Apple devices on the App Store and for Android devices on the Play Store.
For any technical difficulties or assistance, contact: support@locumbell.com or call 0161 556 7685.
The Association is also encouraging horse owners to join in the celebrations by sharing birthday cakes with their vet or veterinary practice.
BEVA President Huw Griffiths said: "Our 60 faces initiative celebrates some of the many outstanding people who have left an indelible mark on the profession and whose actions complement BEVA’s work in championing progress and/or diversity."
The list of 60 faces, which were nominated by BEVA members, showcases people who have inspired, influenced and progressed the equine veterinary profession for the better.
The faces range from 16th Century humanist Thomas Blundeville to 21st Century social media entrepreneur Ebony Escalona.
Every day for a month, two faces will be released on BEVA’s social media channels.
Huw added: “It was a really tough challenge to whittle the list down to 60 people as all of the nominees were exceptional individuals.
“The list showcases some of the best-known names in the industry as well as some heroes whose stories are less well known or who have been consigned to history.
“It’s not a “Top 60”, nor are all the faces vets, but it does highlight the breadth of people who have impacted what we do.
"We hope you will enjoy reading about them and we hope our lovely clients will join in the celebrations during the week starting 18th November by sharing a celebratory piece of birthday cake with their cherished horse vet!”
You can see the 60 Faces here: https://www.beva.org.uk/60-Faces
The pack contains:
For more information, contact your local Dechra equine sales manager.
The Veterinary Workforce Summit was held last November, when 80 stakeholders from independent and corporate practices, veterinary schools, charities, government, the food hygiene sector, species associations and industry bodies came together to look at how the profession could address the workforce crisis.
Prior to the Summit, preliminary research was carried out to assess the profession's views on the workforce crisis and how it was affecting them.
Based on findings from the preliminary research, six themes around the issue of workforce shortages were identified and used to structure the discussions of the day.
These were: readiness for work; work-life balance; workplace culture; client interactions; career development; and return to work.
The day was opened by Lizzie Lockett, RCVS Chief Executive, who focused on the issues underpinning the workforce crisis:
Later in the day, delegates were divided into groups and asked to develop ideas and pitch a solution to a problem the sector is facing.
Some of the solutions that the professions might use to address the key workforce issues which came out of the pitches included:
Kate Richards, RCVS President, said: “Although the issues affecting the UK veterinary sector aren’t new, they have been exacerbated over the past few years by factors outside of the sector’s control.
"We know that putting in place solutions to address and solve the issues that the veterinary sector is facing will take time.
"We want to reiterate that the Summit was the first, albeit an incredibly important, first step in co-creating innovative solutions to workforce shortages.
"I look forward to working collaboratively with our veterinary colleagues from across the professions to bring the workforce action plan to life and work on the solutions that come out of it.”
The RCVS says the next steps from the Summit are to consider the feasibility of the suggested solutions and integrate those that seem likely to deliver effective results into an action plan, alongside other activities that are already underway.
The College says it is open to hearing additional ideas for the professions and encourages anyone who has suggestions to get in touch with Sophie Rogers, ViVet Manager, on s.rogers@rcvs.org.uk
The full Workforce Summit report can be found at www.rcvs.org.uk/publications
The course, which is led by Mental Health First Aid England, comprises of two day-long sessions, the first of which will take place on Tuesday 9th January 2024 from 9am – 5pm and the second on Thursday 11th January.
The course costs £40 per person, and is open to all those working in the veterinary professions.
Advancement of the Professions and Mind Matters Director, Angharad Belcher, said: “This day long training session will help people to gain an understanding of what mental health is and how to challenge stigma, to gain the knowledge and confidence to advocate or mental health awareness, provide them with the ability to spot the signs of mental ill health and the skills to support positive wellbeing, as well as give people the confidence to support someone who is in distress or may be experiencing a mental health issue.
“While these sessions are open to all working in the veterinary professions, we are particularly encouraging vets working in rural areas or in ambulatory work to get involved.
"All veterinary work has its challenges, but we know from MMI funded research conducted by Scotland’s Rural College that rural and ambulatory veterinary work comes with its own set of challenges which is often compounded by working alone or having relatively limited contact with colleagues.
"Those working in rural areas often play integral roles within their local communities and it is therefore important to provide people with the skills to not only look after their own mental health, but with the opportunities to learn how to best support their friends and colleagues too.”
https://vetmindmatters.org/training
The survey was carried out to get an insight into how practices are currently helping clients ensure that their pets continue to enjoy life during their later years.
152 people took part: 60% nurses, 26% vets and 5% practice managers.
Less than 3 in 10 practices run senior pet clinics, and they mostly run them infrequently (biannually or less).
Three quarters of respondents also said that clients don't see the benefits of attending a senior pet clinic regularly.
It seems the current situation, then, is that few practices are providing a service that, er, apparently not many owners want.
Yet few in the profession would argue that a preventative approach is essential in order to give pets the best chance of leading healthier lives for longer.
To that end, Animalcare has produced some time-saving materials to help more practices run senior pet clinics, such as health check materials, handouts on age-related conditions and generic short articles for use in practice newsletters, which can be downloaded at: www.animalcare.co.uk/seniorpet
However, the problem is that these things alone cannot solve the underlying problem of a shortage of time.
The only way to solve that one is probably to find more inventive, efficient ways to engage with the owners of older pets in a way that minimise the time pressures on veterinary practice staff.
Meanwhile, the BVA has published the results of its latest Voice of the Profession survey which found that 99% of vets have seen pets in the last 12 months which should have been brought to them for treatment earlier, with 91% reporting that financial reasons were the main factor.
52% of vets also said the number of clients reporting difficulty covering the cost of preventative veterinary care for their animal had increased compared to 2021.
This figure rose to 70% when it came to covering the cost of diagnostic care and treatment.
The Dogs Trust survey, which was carried out by YouGov, asked owners how easy or difficult they would find it to pay vet bills of varying amounts.
10% of pet owners said they would find it fairly difficult to pay unexpected vet bill of £100.
5% said they would find it very difficult.
Overall, 13% said they either cannot afford, or are struggling to afford, the costs of owning a dog in the current climate.
Meanwhile, the charity reports it is getting record numbers of owners asking to hand over their dogs: an average 188 handover requests per day in February compared to an average 141 handover requests per day in 2022, which was itself a record-breaking year (ending in over 50,000 rehoming requests).
In response, Dogs Trust has set up dog food banks at some of its rehoming centres across the UK, which are open to anyone struggling to feed their dog.
The charity has also started a petition asking the Chancellor to Paws the VAT on pet food and veterinary services: https://www.dogstrust.org.uk/support-us/campaigns-appeals/cut-vat-petition
When pet owners were asked in the YouGov survey to what extent they would support or oppose the Chancellor removing VAT from vet care and pet food in next Wednesday’s budget, 61% said they would support it, with 36% of those saying they would strongly support it.
www.dogstrust.org.uk
Equipalazone is most commonly used to treat lameness in equines and can be prescribed as a treatment for osteoarthritic conditions, acute and chronic laminitis, bursitis and carpitis as well as to reduce post-surgical soft tissue reaction.
The new apple-flavoured version, which contains no added sugar, is presented in 1.5g sachets which are added to feed. The existing unflavoured product is still available as Equipalazone Original.
Dechra Brand Manager Emma Jennings said: “The new apple flavoured Equipalazone is the same tried and trusted popular product that vets have been using for many years but the enhanced apple flavour should improve compliance amongst even the fussiest of feeders.
"Equipalazone has been a best-selling treatment delivering powerful pain relief since we brought it to the market as the first microencapsulated phenylbutazone more than 45 years ago. The new apple flavoured presentation will give vets even more choice when it comes to providing pain relief and anti-inflammatory treatment for equine conditions."
For more information visit www.dechra.co.uk.
Mr Seymour-Hamilton was originally removed from the Register in June 1994 for failing to maintain his practice’s equipment and facilities in working order and for a total disregard of basic hygiene and care for animals, thereby bringing the profession into disrepute.
The restoration hearing on 20th May was Mr Seymour-Hamilton’s seventh application for restoration. Previous applications had been heard but refused in July 1995, June 2010, February 2015, March 2016, May 2017 and April 2018. However, as the Committee makes its decision on the merits of the case before it, those previous applications were not considered as relevant to its current decision.
The Committee heard oral evidence from Mr Seymour-Hamilton and were shown clear bottles with liquid, a container with tablets and petri dishes with grown cultures as detailed documentary evidence. In respect of any concerns regarding keeping his veterinary practice up-to-date, Mr Seymour-Hamilton said that “you never lose that skill” and explained that he kept up-to-date through extensive reading and conversations with veterinary surgeons in Europe.
However, the Committee had significant concerns as to his fitness to practise safely as a veterinary surgeon for a number of reasons, including that nearly 25 years had passed since he was last in practice and that there was little, if any, evidence of him keeping up-to-date with the knowledge and skills required to practise as a veterinary surgeon.
Ian Green, chairing the Committee and speaking on its behalf, said: "The applicant worryingly did not accept that he was in any way deskilled by the passage of time. The evidence that the applicant has provided showed limited interaction with other veterinary surgeons and there is no documented evidence of the discussions or structure of the meetings he had with veterinary surgeons in Europe.
"There is no evidence of a prolonged and intense period of re-training by way of relevant study to demonstrate that a sufficient level of competence to return to practise has been achieved. In the absence of such evidence the Committee was of the view that there would be a serious risk to the welfare of animals if the applicant was restored to the Register.
"Further, it was a grave concern to this Committee that the applicant demonstrated worrying attitudinal issues towards individuals of a different religion and his attitude to employing a minor when he knew it to be against the law. Such attitudes are incompatible with professional standards the public would expect of a veterinary surgeon."
Finally, with no evidence of public support for the applicant, the Committee concluded that the application for restoration should be refused.
The programme, which offers six hours of CPD, will cover topics such as damage control resuscitation, the trauma patient and the OOH GDV.
Dan Lewis, Vets Now’s National Clinical ECC Lead (pictured right), who devised this year’s veterinary programme alongside Arlene Connor, Vets Now’s Head of Clinical Operations (Hospitals) and Racheal Marshall, Head of Clinical Nursing said: “At Vets Now, we have the largest emergency caseload in Europe therefore we’re well placed to share best practice with the profession to enable vets and vet nurses to feel confident when dealing with emergency cases. With that in mind, we are committed to bringing relevant and up-to-date CPD and training to veterinary professionals throughout the UK.
“In addition to our internationally-renowned annual ECC UK Congress, which will be held in November 2020, it’s important to be able to make additional CPD available at easily accessible regional locations throughout the UK.”
The 2020 dates and venues are:
The events cost £75+VAT per person if you work for a Vets Now partner practice and £150+VAT if not. Places can be booked at the Vets Now website.
Dr Stephen Hearns, a consultant in aeromedical retrieval (human) medicine, who delivers pre-hospital critical care for major trauma patients, will open Congress as the keynote speaker.
He'll also present a limited-seat session where he’ll focus on performance under pressure.
Joining Stephen in the speaker line up are Simon Cook from the RVC, Megan Brashear from Purdue University Veterinary Hospital, Tim Travail, Chloe Fay, Dan Tipney, Jenny Guyat, Ashton Hollworth and Dr Craig Joyce, an educational psychologist who will be offering his insights into dealing with imposter syndrome.
Racheal Marshall, RVN and head of clinical nursing at Vets Now, teamed up with Simon Hagley, ECC specialist at Vets Now hospital in Manchester, to create this year's veterinary and nursing programmes for Congress.
She said: “We have carefully tailored our programme again this year to provide an inclusive learning experience for vets and vet nurses no matter what stage they’re at in their career, from students through to specialists and everything in between.
"The biggest change this year, in our 20th year of running the ECC Congress, is an entire day dedicated to advanced referral nursing, and a very hands on approach during all the CPD and practical workshops.”
This year, participants will have the opportunity to follow a trauma case from arrival to departure on the first day of Congress, gaining real-time insights into the decision-making process and management strategies.
On day two, speakers will delve into lessons learned, allowing attendees to deepen their understanding of emergency and critical care practices
Simon said: “Get ready for a fantastic speaker line-up, an array of workshops and learning experiences, a bustling exhibition hall and more opportunities than ever for veterinary and nursing delegates to reconnect with old friends and make new ones.
"Brace yourselves to absorb knowledge and tips from some of the world’s leading veterinary experts discussing emergency and critical care.”
The ECC Congress programme for 2023 is open to veterinary professionals of all levels, including veterinarian surgeons, vet nurses, students and graduates.
Tickets range in price from £50+ VAT for exhibition-only tickets, up to £520+ VAT for a vet to attend for 2 days plus the Gala dinner.
https://www.vets-now.com/congress/
Currently, there is no data on how many VCA/ANAs are working in UK veterinary practice and the type of tasks they are performing.
The Census takes 10 minutes to complete and will provide valuable information to help in the recruitment, training and development of VCA/ANAs.
It can be completed online at https://bit.ly/avaca-2023-census before 18th August 2023.
Any team member can respond on behalf of their practice and all practices are encouraged to fill out the Census regardless of the number of VCA/ANAs employed.
The AVACA also wants to identify how many practices don’t employ VCA/ANAs and the barriers to them becoming team members, so every response will deliver useful information.
Kay Watson-Bray, CEO of the British Veterinary Receptionist Association and founder of AVACA, said: “With so much pressure on practices right now, the VCA role offers great potential to help manage workloads.
"But a picture is already emerging where the scope of the role varies widely between practices and even the name of the role is inconsistent.
"We believe that VCAs work mainly in the areas of caring, cleaning, communication, and coordination, but that’s not currently quantified, and while some see being a VCA as a route into veterinary nursing, again we don’t understand how many primarily aspire to progress into another role or how many want to become excellent VCAs.
"We’d like to clearly identify what VCAs want and need to help them develop as veterinary professionals.”
The Census is being sponsored by Purina Petcare, whose Scientific Affairs Manager, Libby Sheridan, said: “This is a project we are very keen to support.
"Practices need VCAs to help maintain high standards in animal care when everyone else is so busy.
"Coaxing a reluctant patient to eat again or ensuring the operating theatre is turned around quickly so it’s available for use after a long morning’s surgery, are time-consuming tasks that can be hard to squeeze into the working day.
"And as RVNs take on further practice responsibilities, it’s clear there is room for these highly-trained support roles within the team.”
The main change to the guidance was from:
A veterinary surgeon who has an animal under their care should have a 24/7 facility to physically examine the animal or visit the premises in the case of production animals, farmed aquatic animals and game.
to
A veterinary surgeon who has an animal under their care must be able, on a 24/7 basis, to physically examine the animal or visit the premises in the case of production animals, equines, farmed aquatic animals and game.
Where a veterinary surgeon is not able to provide this service, they must make arrangements for another veterinary service provider to do so on their behalf, details of which must be provided to the client in writing in advance of providing veterinary services.
The new guidance elaborates on the details which must be given to clients:
Veterinary surgeons should provide clients with full details of this arrangement, including relevant telephone numbers, location details, when the service is available and the nature of service provided.
The amended guidelines maintain that the prescription of antimicrobials and controlled drugs requires a physical examination in all but exceptional circumstances, but clarify that for antimicrobials, this applies to all except production animals, farmed aquatic animals and game.
The guidance for limited service providers, such as vaccination and neutering clinics, has been amended with the requirement that if they engage the services of another provider to provide 24-hour emergency cover, this arrangement must be confirmed in writing with the client before veterinary services are offered.
Council voted unanimously for a review of the guidance to be conducted 12 months from the implementation date, with the caveat that the Standards Committee would continue to monitor any impacts on an ongoing basis.
The full details of the amendments can be found in the papers for the March 2023 RCVS Council meeting at: www.rcvs.org.uk/who-we-are/rcvs-council/council-meetings/
Linda Belton MRCVS, Chair of the RCVS Standards Committee, said: “I would like to thank all the organisations and individuals within the professions who helped provide the crucial content and context for the case study scenarios, as well as feedback to make sure they were realistic and applicable in practice.
"Thank you also to all those who have fed into the further improvements that have been made to the guidance and I would like to reassure those with concerns that the guidance is robust, we have considered how it will be enforced and we will continue to review the guidance.”
Eleanor Ferguson, RCVS Registrar, added: “Ahead of it coming into force, we will also be publishing resources about the guidance, including the case studies that we are currently finalising, and some FAQs.
"We hope these will help to further explain the context behind the guidance changes, and help to counter any misunderstanding about the impact of the guidance and what it will actually mean for practising professionals on a day-to-day basis.”
For further information about the guidance and the consultation process that led to its development visit: www.rcvs.org.uk/undercare
The new guide, developed in association with Vets Digital, is the latest addition to BVA’s ‘Respect your vet team – end abuse’ campaign, which aims to support vets and veterinary workplaces who experience abuse from animal owners either in person or online.
It will be added to the Respect Your Vet Team toolkit, which offers a range of resources designed to help protect staff and limit the frequency and impact of abuse from clients.
The resources include practical tips on how to protect staff from online abuse, downloadable posters encouraging respectful behaviour from clients and a series of blogs exploring the issues.
BVA President Malcolm Morley said: “The vast majority of clients are hugely appreciative of the care they receive from their vet teams, resulting in thousands of positive reviews every year.
"While we recognise not every client will have a positive experience and may wish to provide critical feedback, a small number are posting deliberately abusive or unfair reviews.
"This is unacceptable and can have a hugely negative impact on individual veterinary professionals and the wider team.
"Protecting the wellbeing of veterinary teams remains a top priority for BVA and this new resource will help vet teams to take practical steps to limit the impact of this type of abuse.”
https://www.bva.co.uk/resources-support/misc-resources/how-to-manage-unfair-and-abusive-reviews-online
The content covers the main points in the WSAVA’s report and offers up-to-date information and advice.
For example, Virbac highlights how the report raises concerns about increasing moves to early neutering, or for neutering to be used as a method of behavioural control, as not all aggressive behaviours are testosterone related.
For that reason, a “castration trial’ with long-acting GnRH agonist is recommended by the report before irreversible orchiectomy is performed.
In addition, there is also evidence that gonadectomy may contribute to the development of some tumours, which is currently under intense investigation, as is the effect of age at castration
Dr Neil Mottram, Technical Manager at Virbac, said: "There is so much new information to assimilate.
"So the educational reproductive resource is designed to make that journey easier to navigate and provide vets with easy access to up to the minute information on key issues in the report’.
To access the materials visit: https://vet-uk.virbac.com/home/resource-library.html, or contact your territory manager.
This, says the company, suggests that infection could be more common among seemingly healthy dogs than vets or owners realise, which may mean there is a greater risk of perioperative bleeding caused by the coagulopathies associated with A. vasorum2 than previously thought.
Elanco says another recent study indicates that there may be a bigger environmental risk for dogs than previously thought, too.
In the study, by Robbins et al, L3 larvae of A. vasorum and Crenosoma vulpis arising from the gastropod intermediate host were found to be immediately infective to dogs and remain so for up to eight weeks, meaning that dogs may only need to lick the molluscs’ slime to be at risk of infection.3
Elanco says this new data means A.vasorum should be added to many differential diagnosis lists, and that pre-operative testing could also be wise.
Jenny Helm, BVMS Cert SAM Dip-ECVIM CA FHEA MRCVS, European Specialist in Small Animal Internal Medicine, said: “Owners need to be aware that healthy dogs could be silently carrying and spreading the disease and that asymptomatic carriers could develop clinical signs at any time.
"They need to be aware that dogs don’t necessarily have to eat slugs and snails to become infected, as recent evidence suggest that other routes of transmission are possible.” To improve data on the prevalence of lungworm, Elanco has developed a version of its lungworm map specifically for veterinary surgeons, where you are invited to upload your cases (including asymptomatic positive cases: www.lungwormmap-vet.co.uk.
For those practices which want to run lungworm awareness campaigns in their area, Elanco has a how-to guide, posters and artwork available to download at www.myelanco.co.uk.
References
The company says there is often an increase in admissions of hibernating species at this time of year, particularly hedgehogs, and it is thought that numbers of sick and injured wildlife handed over by the general public may increase this year as people spend more time in their gardens and local parks due to coronavirus restrictions.
The British Hedgehog Preservation Society suggests that if uncertain about a hedgehog’s hydration status, it is always best to assume a degree of dehydration.
Macahl regularly donates Oralade to wildlife sanctuaries where it is in widespread use. One such sanctuary is the Wildlife Aid Foundation, based in Surrey, which says: "We frequently use Oralade to help our patients which are suffering from mild dehydration and are reluctant to eat. It works really well for species such as hedgehogs, foxes and badgers as the smell seems to encourage them to lap. It really does give them a boost and can get them eating solid food again which is critical for their rehabilitation."
Macahl says Oralade GI support is suitable for oral rehydration in many wildlife species, including hedgehogs. The suggested maintenance dose is 50ml per kg per 24hrs, with additional quantities needed to correct a hydration deficit. Identifying dehydration is similar to pet species, and includes assessment of skin tent, gum colour, and capillary refill time.