The Nu.Q Canine Cancer Test is a new technology that measures circulating nucleosomes in order to enable earlier cancer detection in some of the most common types of canine cancers.
According to the company, Nu.Q testing requires only 50µL of EDTA plasma from a patient and provides accurate results in 5 to 10 minutes.
One study demonstrated >75% detection rates for common cancers in dogs like lymphoma and hemangiosarcoma when using Nu.Q1.
The company suggests veterinary professionals use the tool during annual check-ups or regular senior wellness exams for older dogs and at-risk breeds.
Jimmy Barr, DVM, DACVECC, Chief Medical Officer at Antech, said: “It’s exciting to see innovations like Nu.Q Canine Cancer Test become more widely available to veterinary teams in Europe.
"With cancer affecting one in four dogs2, it is critical that veterinary professionals have access to fast and accurate cancer screening methods, so they can make informed and timely decisions and ultimately change pet health outcomes.
https://antechdiagnostics.co.uk
References
Veterinary Insights has announced that it will be unveiling Vet Viewer, its new veterinary benchmarking service, at the SPVS/VPMA event at the Celtic Manor Resort, Newport, South Wales on January 22-24, 2014.
As those familiar with the old Fort Dodge Indices will be aware, benchmarking services like these allow participating veterinary practices to compare their own activity and business results against a broad panel of similar veterinary practices so that they can better gauge their own market performance and make changes to their working practices as they see fit.
Vet Viewer is provided free of charge to participating vet practices. It delivers monthly information to help practices get a quick understanding of key business metrics and a clear view of practice activities and the income they are generating.
Veterinary Insights' Managing Director Alexander Arpino said: "The Benchmarking Service has been carefully designed to give practical business support to veterinarians and we have had a great response from the 100 plus clinics that have signed up to the service to date. We have plans to expand the range of services offered to enable an even wider range of meaningful data and KPIs for veterinarians to manage their businesses."
The incoming President of the Society of Practising Veterinary Surgeons (SPVS), Nick Stuart said: "We have been working closely with Veterinary Insights for over a year on this valuable service and we are delighted to say that SPVS members will have access to additional features that track practice profitability and other important financial measurements."
For further information contact Veterinary Insights on 01403 800135 or visit: www.vetviewer.co.uk
Additionally you can download a detailed brochure on the Benchmarking Service here:http://www.vetviewer.co.uk/downloads/vet-viewer-brochure.pdf
Dr Mary Fraser MRCVS, Lecturer in Environmental Biology & Veterinary Nursing at Edinburgh Napier University, is asking RVNs to take part in a pilot study investigating the stresses and strains of working in practice.
Mary said: "I am interested in how we prepare students for the realities of practice, in particular dealing with stressful situations. As part of this I have set up an online questionnaire where I hope currently qualified veterinary nurses will give me their opinions about their own training and how they feel it prepared them, or if things need changed, then how we could do this."
The survey is open to RVNs who have worked in practice for a minimum of 6 months, although they don’t need to be currently working in practice.
To take part, visit: https://survey.napier.ac.uk/n/zzzlg.aspx.
And if you want to further support the work Mary is doing, do circulate the survey amongst the other nurses at your practice!
Vet Futures, the joint initiative by the RCVS and BVA to stimulate debate about the future of the profession, has opened a new discussion exploring the issue of mental health problems.
The discussion has been opened by this month's Vet Futures guest blogger, Rosie Allister, Chair of the Vet Helpline and a Director of the Veterinary Benevolent Fund.
Rosie, who is also a researcher at the University of Edinburgh specialising in veterinary wellbeing, writes that members of the profession should be more willing to open up about their own mental health problems and intervene by talking and listening to colleagues who may be suffering from mental ill-health. She said: "Looking to the future, we need to better understand who is most at risk, how to reach out to them, and how we can start to change our culture so that it is OK to ask for help."
Her blog also proposes that, due to the caring nature of the occupation and high client expectations, members of the profession routinely put work and animal welfare ahead of their own needs and that, in order for there to be wider cultural change, individuals need to change their own attitudes towards asking for help. This includes the discussion of 'taboo subjects' such as suicide: "Perhaps all of us have to start trying to change our culture to one that is more accepting and supportive and looks out for those in need even when they aren't able to reach out themselves."
As part of the discussion, Vet Futures is running a poll which asks: "Could you recognise the signs of mental ill-health in a colleague?"
To read Rosie's blog and take part in the poll, visit and take part in the poll, visit: http://goo.gl/EmLhhF
The RCVS has removed 362 registered/listed veterinary nurses from the Register/List following the end of the annual renewal period for veterinary nurses.
This figure, which includes both removals for non-payment and voluntary removals, is down from a total of 492 veterinary nurses who were taken off the Register/List at the start of 2014.
The deadline for payment of the annual fee to remain on the Register/List was 1 November 2014 although payment was accepted up to and including 31 December 2014.
Employers are encouraged to check that the veterinary nurses they employ remain on the Register/List, as those who are neither registered nor listed are not legally permitted to carry out minor surgery or medical treatment as defined under Schedule 3 of the Veterinary Surgeons Act 1966.
A list of those veterinary nurses who have been removed can be downloaded from www.rcvs.org.uk/registration/about-the-vn-register to assist with these checks.
Employers, veterinary nurses and others can also use the online Check the Register/List search tool (www.rcvs.org.uk/registration/check-the-register-list), which is updated daily.
Veterinary nurses that have been removed from the Register/List and who wish to apply for restoration should contact the RCVS Registration Department on 020 7202 0707 or registration@rcvs.org.uk for further information.
The Animal Health Trust and the Kennel Club have announced that a new, non-invasive DNA test for the genetic mutation causing macular corneal dystrophy (MCD) in Labradors will be available from the Animal Health Trust DNA Testing Service from Monday 26 January 2015.
Macular corneal dystrophy (MCD) is a hereditary eye disease which, although painless, causes severe visual impairment in affected dogs.
The mutation for MCD is recessive; meaning only dogs that inherit two copies of the mutation will be affected. Dogs identified by the test as Clear have no copies of the mutation whereas Carriers have one copy of the mutation. Clears and Carriers cannot develop MCD, although Carriers will pass the mutation on to about half of their puppies if they reproduce. Dogs identified as Genetically Affected have two copies of the mutation and will develop MCD around middle-age. The DNA test can be used to screen dogs at any age and provides a means of eliminating the causal mutation from the Labrador Retriever gene pool.
Dogs affected with MCD will develop cloudy eyes, due to an abnormal accumulation of carbohydrates (known as glycosaminoglycans) in their corneas. The only treatment for the disease in people is to surgically perform a corneal transplant; however this has not yet been performed successfully in the dog for the treatment of MCD.
Dr Cathryn Mellersh, Head of Canine Genetics at the Animal Health Trust, said: "We're really pleased to be able to provide this new test in 2015. Screening Labradors for the mutation responsible for this condition will help to identify those dogs at risk of developing MCD, and/or passing it on to their puppies. Dogs don't typically develop MCD until middle age - so without a DNA test there is a chance that affected dogs are unknowingly bred from. Now, affected and carriers dogs can easily be identified through one simple test giving breeders peace of mind.
"By developing this test and encouraging screening within the Labrador population we hope that this horrible disease can now be eliminated from the breed. This is the aim behind all of our work in canine genetics and we're thrilled to have been able to make such good progress in developing this test after MCD was first reported in Labradors by one of own veterinary ophthalmologists in 2013. Since then we've worked closely with the ophthalmology team here at the Animal Health Trust and Labrador owners and breeders from various European countries and have managed to identify the mutation and launch this test within two years, which is great news for Labrador owners."
Caroline Kisko, Kennel Club Secretary, said: "The Labrador is the most popular breed in the UK, so there is certainly a high demand for puppies, and it is crucial that those being bred are as healthy as possible.
"This test will further assist breeders of Labradors in breeding healthy, happy examples of the breed and we are delighted to be able to offer another tool to improve and maintain the breed's health.
"The work carried out at the Kennel Club Genetics Centre at the Animal Health Trust really does make a massive difference to the lives of dogs and we are thrilled that Labrador breeders will now be able to make use of another health test to protect the health of the breed they love."
For more information, visit www.ahtdnatesting.co.uk. The test costs £48 inc VAT, with a 10% discount when at least 20 samples are submitted within a month. Interested parties should contact dnatesting@aht.org.uk with a start date to request a discount code.
The first course will run in May and is already fully subscribed, with the next one planned for either June or July.
Participants will shadow Thrums’ nurses at the group’s Kirriemuir practice and learn about carrying out clinical examinations, suturing and bandaging, fluid therapy, patient care, radiography positioning and laboratory work.
Attendees will also find out how to qualify as a registered veterinary nurse.
In addition, the Thrums team will give talks on their professional experiences, highlighting other career paths within the veterinary industry.
Participants will then receive a goody bag and a certificate of attendance.
This latest course follows the launch last year of The Thrums Vet School Preparation Programme, a three-day programme designed to give 16 and 17-year-olds an understanding of the role of a mixed practice vet.
Associate Managing Director Ashley Wilkie said: “Both these courses are amongst the first of their kind in the UK and we’re hoping that they can help ease the veterinary industry’s recruitment crisis over the long-term.
"At the end of the course, attendees will have a mentor to support them if they choose to pursue a career in the industry.
"The mentorship is part of our ambition to help produce a cohort of skilled, engaged and talented individuals that will benefit both Thrums and the veterinary industry as a whole in the future.”
https://thrumsvet.co.uk
CVS has announced a two year programme of investment of more than £3 million in two high-field (1.5 Tesla) MRI scanners and seven CT scanners as part of a programme to provide advanced imaging resourcing across the group.
The first of the MRI scanners will be installed at ChesterGates, CVS' multi-disciplinary veterinary referral hospital, in Spring 2015. CVS says it believes it will be the most advanced MRI system for pets in the North West of England.
The seven 16-slice CT scanners will be installed at CVS hub practices, including ChesterGates, PetMedics in Manchester, Beechwood Veterinary Hospital in Doncaster and St David's in Devon.
CVS Referral Director John Innes said: "We are committed to utilising the latest technology across the group and this investment in our scanning capability is a good example. The new MRI scanner at ChesterGates will enhance the high quality specialist referral services we offer, particularly in neurology because MRI is used mainly to image the brain and spinal cord.
"The seven new CT scanners will enable our teams to scan a chest or abdomen rapidly and with outstanding image quality. Image data can be processed and viewed in other planes or 3-D rendered to assist with decision making and surgical planning. The installation of the new CT scanners will be rolled out over the next two years, enabling us to offer cost-effective advanced imaging to many more of our clients across the country."
Elanco Companion Animal Health has announced the results of research it carried out amongst veterinary nurses at BVNA to discover how they think owners feel about Comfortis, its oral flea control for cats and dogs.
The company conducted the research amongst 330 veterinary nurses during BVNA Congress and found that of those who had recommended Comfortis, 98% said that dog owners were either satisfied or extremely satisfied.
Given what's said about cats and tablets, it was perhaps more revealing that almost as many (93%) said that cat owners were either satisfied or extremely satisfied with the product.
The nurses that took part in the survey were all entered into a draw to win one of three £100 spa treatment vouchers being given away each day. The winners were:
Ceva Animal Health has made a last call for anyone to nominate a veterinary professional, charity worker or volunteer for one of its Animal Welfare Awards.
The awards are designed to help identify and celebrate the people who work to help better the lives of animals
The deadline for nominations is 13th January 2015, after which entries will be judged by a panel of industry professionals, including Christopher Laurence MBE BVSc. The 2015 ceremony will once again be taking place at BSAVA.
Awards judge, James Yeates, Chief Veterinary Officer of the RSPCA, said: “There is a growing welfare crisis that is faced by many animals across the world, and part of the answer to these issues lays in the important role that charities, vets and volunteers play in helping improve the lives of animals every day.
“These awards allow us the opportunity to recognise these people for the great work that they do, and hopefully help to inspire others to exercise the same level of dedication to animal welfare. Help us to make sure the selfless welfare heroes in your community are recognised by nominating them at www.cevawelfareawards.co.uk.”
The full list of award categories is:
Ceva Animal Health has announced the launch of Vectra Felis, a new spot-on flea treatment for cats.
The new product contains two active ingredients: dinotefuran and pyriproxyfen. The first is an adulticide which Ceva says kills fleas on contact, thereby stopping fleas biting before they die. The second ingredient is an Insect Growth Regulator (IGR) which prevents flea reproduction and adult flea emergence, so protecting the cat and its environment from future flea attacks.
According to the company, Vectra Felis ensures that over 95% of fleas are killed within two hours and the effects last for a month.
In addition, Ceva highlights the product's patented applicator, which has an elongated smooth tip for quick and easy application. The company says it also provides accurate dosing and facilitates clean administration as nothing comes out until the tube is squeezed. Kittens can be treated from seven weeks of age (weighing at least 0.6kg).
For further information on Vectra Felis, contact your local Ceva territory manager or call 01494 781510.
Centaur Services has announced a new partnership with VBS Direct which will allow the wholesaler to offer USA-based K-Laser products to its customers for the first time.
According to VBS, the K-Laser range can be used to treat a wide range of conditions. However, the company says most practices choose to buy K-Laser so they can start osteoarthritic pain management clinics and improve post-surgical rehabilitation, often using trained nurses or physiotherapists to run the clinics.
Centaur says K-Laser offers the most advanced Class IV therapy laser platform in the world, with the team of scientists and doctors at K-Laser USA having researched, tested and implemented therapy presets that are categorised anatomically and subdivided by clinical indication. The company claims that during treatment, laser energy is absorbed in water, increasing local circulation and thereby drawing oxygen and nutrients to the damaged area. This, it says, creates an optimal healing environment that reduces inflammation, swelling, muscle spasms, stiffness and pain.
Apparently, more than 8,000 US veterinary practices and almost 100 in the UK have invested in Class IV laser therapy.
Colm McGinn from Centaur said: "We're committed to finding innovative products and services for our customers so that we can help them to grow their businesses and succeed together.
"K-Laser, as well as being a revolutionary piece of clinical equipment, is also a fantastic revenue generator for veterinary practices and with our flexible payment options our customers are able to reap the benefits to their businesses very quickly. We appreciate that making capital investment in equipment can be a big decision and we want to fully support our customers in improving the services their practices can offer."
For more information, contact Centaur on 01963 350005 or VBS Direct on 0845 528 0336.
Forum Animal Health, makers of Apometic, an emetic for dogs, has launched a campaign to raise awareness among vets about the dangers of human foods to dogs, particularly over the festive period.
According to the PDSA, almost half a million dog owners are still giving them chocolate treats intended for human consumption1 despite the fact that 85%2 of consumers know chocolate is poisonous to dogs,.
Chocolate is, of course, not the only human food that is dangerous to dogs. Other treats such as mince pies and Christmas cake (containing raisins or sultanas), as well as food containing onions and leeks, plus sweeteners and human medication, are all potentially lethal if not treated as soon as possible.
The company is also stressing the importance of dog owners presenting their pets at the vets as soon as possible after eating something potentially harmful. Tim Gooders, UK Companion Animal Product Manager at Forum Animal Health said: “During the festive season clients often don’t recognise what is poisonous and don’t know what to do if there is a problem. Their instinctive response is to wait and see, however, animals need to be treated quickly before they have metabolised what they have eaten.” He added that Apometic is most effective if the animal is presented early, pre poisoning.
In order to help raise awareness and alert owners about the importance of acting promptly, the company has created a range of posters which can also be downloaded and printed out from its website.
Forum Animal Health data on file
PDSA PAW report 2013 press release April 2014
The Walpole Bay Tidal Pool is the biggest in the UK, covering four acres.
Everyone taking part is being challenged to raise at least £100 for Vetlife, to go towards its helpline, health support and financial support for the veterinary community.
Sea temperature at this time of year is a decidedly brisk 10 degrees Celsius, but Vetlife says the dress code is reasonably relaxed: anything from a swimming costume to a full diving dry suit!
https://events.more-human.co.uk/event/1713190086537x259173669533122560
Merial Animal Health has launched Veloxa, a palatable broad spectrum dewormer for dogs, effective against roundworm, hookworm, whipworm and tapeworm.
Merial says Veloxa uses a proprietary technology which coats the bitter active ingredients in the beef-flavoured chewable tablets. In the company's palatability tests it achieved 97% acceptance.
Veloxa tablets are scored for accurate dosing and come in two sizes:
Christine Male, Product Manager of Veloxa said: "Merial has a strong heritage in anti-parasitics and understands how difficult it can be for pet owners to administer worming tablets, so we are extremely pleased to be able to offer Veloxa as part of the Merial anti-parasitics range."
Ceva Animal Health has launched a new national TV advertising campaign to raise awareness of the benefits of its veterinary behaviour product Feliway amongst cat owners.
Featuring the strapline ‘Transforming behaviour begins with Feliway’, Ceva says the advertisement will educate cat owners on the action they should take to keep their cats happy and maintain a happy home, particularly in multi-cat households where inter-cat tension may be a problem. It focuses on the real life testimonial of a pet owner and the challenges of introducing a new cat to a household.
The 30 second advertisement, which is aimed at ABC1 women, will air from Christmas Day until Sunday 11 January. It will be featured on ITV1, Channel 4, Channel 5, digital channels including E4, Film4, ITV2, ITV3 and ITVBe and London Live.
For further information on Feliway visit www.feliway.co.uk.
The Veterinary Benevolent Fund (VBF) has announced that the new Vet Helpline (which is for both vets and nurses), which will now be answered by a live person 24 hours a day, has launched in time for Christmas - an especially difficult time for many people.
The new service runs on a new telephone number: 0303 040 2551. Add it to your address book now, if not for yourself, in case you need to pass on the information to a colleague who needs help.
The new Vet Helpline has been made possible with support from the new RCVS joint initiative “Mind Matters”
Rosie Allister, Chair of Vet Helpline said: “It’s so important that people who take the brave and positive step to seek help by calling Vet Helpline are able to connect with one of our trained volunteers as quickly as possible. We know many are deterred by reaching a voicemail, so connecting to a human being is vitally important and can have an important positive impact. We are so grateful for this vote of confidence in Vet Helpline from the Mind Matters initiative.
"Everyone involved in running Vet Helpline is a volunteer and the team is so incredibly passionate and keen to see the service continually improve. The launch of our confidential e-mail service last year, which hides all email addresses (accessible via www.vetlife.org.uk), was a huge positive step forward and now this evolution to live answering is another. We are adamant that although the phone number is changing, the non-judgmental, completely confidential and empathetic support that we offer will not."
As one of the four arms of support offered by the VBF, Vet Helpline sits alongside services offering financial support, help with mental health conditions, including drug and alcohol addiction, and a library of resources aimed at promoting well-being on the Vetlife website - www.vetlife.org.uk.
The RCVS is to launch a consultation in the New Year on proposals to allow all RCVS-registered veterinary surgeons to use the courtesy title 'Dr'/'Doctor', and is seeking the views of all members of the veterinary and veterinary nursing professions, and the general public.
The proposals were raised by RCVS President Stuart Reid at RCVS Day in July 2014, with the aims of aligning the UK with international practice, providing greater clarity for the profession and offering reassurance to clients and the animal-owning public that all veterinary surgeons registered with the RCVS, regardless of where they qualified, have veterinary degrees of an appropriate standard.
In his speech in July, Stuart highlighted that most international veterinary surgeons use the title and that, in Australia and New Zealand, this is frequently tied to registration and professional standing, rather than necessarily academic attainment. He went on to outline that, of the three main clinical degrees in the UK, ie medicine, dentistry and veterinary medicine, only veterinary surgeons do not use the courtesy title 'Doctor'.
Stuart added: "given the fact that all continental EU graduates carry the title 'Doctor', there is now a greater chance of confusion for the lay public than previously.
"This is now an opportunity to provide, for those UK veterinary surgeons who wish it, the legitimate use of a title that offers a level of parity with fellow medical professionals."
The key objective of the consultation is to gauge whether the public and the profession are in favour of the proposal, not in favour of it, or don't mind either way. If agreed, the use of the title would be optional, although the College would regulate its use through theRCVS Code of Professional Conduct.
Background information and draft guidance on using the title is available to read on the RCVS website at www.rcvs.org.uk/doctortitle, from where respondents can follow a link to answer the consultation questions.
The consultation will open officially on Tuesday, 6 January for six weeks (deadline for responses is 5pm on Monday, 16 February) although it is already available to view via the RCVS website, to allow more time for responses over the Christmas and New Year break.
Do you think vets should be called Dr? Discuss here.
Kirsty and Susan scored 995 and 923 votes respectively.
The unsuccessful candidate, Stuart Miller, scored 669 votes.
In total, 1,710 RVNs cast their vote, narrowly beating the previous record low turnout of 7.5% in 2012.
By comparison, the largest turnout was 17.1% in 2020.
Kirsty and Susan will take up their post at the RCVS Annual General Meeting, which is open to all vet nurses to attend on Friday 5th July at the Royal Institute of British Architects.
www.rcvs.org.uk/vnvote24
MWI Veterinary Supply Inc, the parent company of Centaur Services, has acquired practice management software company Vetspace in order to offer practices wholesaler services that are better integrated with their practice management system.
Vetspace, formerly Jupiter Systems, has been developing and providing server and cloud-based practice management software for veterinary practices since 1989. There are over 1,000 installations of Vetspace's software solutions in the UK.
The recent acquisition by MWI Veterinary Supply sees Vetspace joining a group of companies including Centaur Services and Securos, a manufacturer and supplier of veterinary orthopedic solutions.
Centaur Services' core business is the daily delivery of products required by UK veterinary practices. MWI says Vetspace customers will now benefit from an enhanced level of customer service, innovative product development, technological investment and an opportunity for greater integration between their practice management software and wholesaler - all backed by the experience and investment of a global parent company.
Centaur Services customers may continue to use any other practice management system, whilst Vetspace customers may continue to work with other wholesalers. Brian Topper, Managing Director of Centaur Services said: "We're very pleased to be able to offer our customers throughout the UK the opportunity to further enhance and streamline their practices by integrating their practice management system and wholesaler solution. Our focus is on delivering a high quality service that's accurate and reliable and we believe that aligning our offer with that of Vetspace will have major benefits for the future of both ours and our customers' businesses."
Nader Pour of Vetspace added: "Having been at the forefront of practice management software for the past 25 years we are delighted to be joining the MWI Veterinary Supply group and working with the likes of Centaur Services to further develop the benefits we're able to offer our customers for the next 25 years and beyond."
Picture shows, left to right: Brian Topper, Centaur Services, Nader Pour, Vetspace and Jim Cleary, CEO of MWI.
The RCVS has announced that it is to host an open day on Monday 15 December for those members of the veterinary and veterinary nursing professions who are interested in joining the College’s Preliminary Investigation Committee (PIC), Disciplinary Committee (DC) or Veterinary Nurse Preliminary Investigation Committee (VN PIC).
In January 2015 the College will be looking to recruit veterinary members for PIC and DC following a legislative reform order last year to reconstitute them separately from RCVS Council. This means that the committees must be made up of veterinary and lay members who are not on Council and members will be appointed on the advice of an independent selection committee.
The RCVS will be seeking to recruit four veterinary surgeons for DC as well as three veterinary surgeons for PIC. At the same time the College will be recruiting two registered veterinary nurses and a veterinary surgeon for VN PIC. Applications are particularly sought from practising or recently retired clinicians.
The Open Day (at Belgravia House from 9.30am to 4pm) will provide the opportunity for those who are interested in applying to hear from current members of each committee about what being a committee member is really like and the type of cases dealt with. Recruitment consultants will also be on hand to explain the hiring process and attendees will have the opportunity to put questions to Gordon Hockey, RCVS Registrar.
Those who are interested in attending the Open Day should contact Peris Dean, Executive Secretary, on p.dean@rcvs.org.uk or 020 7202 0761 to register an interest or request an agenda.
Dechra Veterinary Products has announced that it is to relaunch Fuciderm Gel, the topical skin product used to treat surface pyoderma in dogs, as Isaderm.
Isaderm contains fusidic acid, which Dechra says is highly effective against the bacteria Staphylococcus pseudintermedius, and the steroid betamethasone, which is both an anti-inflammatory and anti-pruritic.
Available as a white translucent gel in 15 g and 30 g tubes, Isaderm is a topical treatment which can be applied directly and stays on the affected area – the base of Isaderm is a carbomer gel which maintains contact on skin and wet lesions.
Dechra Dermatology Brand Manager Roger Brown said: “Fuciderm is one of our most popular products. As part of an international Dechra rebranding programme the name will now be Isaderm® but veterinary professionals can be assured that the only thing about the product that has changed is the name.
“This treatment was the subject of a multi-centre UK trial* comparing treatment of surface pyoderma with the gel or systemic therapy, and the gel product was shown to be as effective as systemic therapy.”
For further information, visit www.dechra.co.uk
The Diabetic Clinical Score is a quick, standardised scoring system to record the clinical signs of diabetes in a patient, which was designed by Royal Veterinary College Internal Medicine Specialist Dr. Stijn Niessen.
The scoring system has been turned into a pet diabetes app which allows clients to record and monitor the impact of treatment.
CVS' aim is to use the recently validated tool in over 80% of patient cases to improve the treatment and control of diabetes whilst supporting the practice team to develop their skills in managing the condition.
Participating practices will use the DCS, alongside blood glucose measurements, to diagnose and monitor patients.
Veterinary nurses will refer animals coming in for six-monthly Healthy Pet Club check-ups to a vet for a possible diabetes diagnosis, whilst vets diagnosing diabetes will introduce owners and patients to the DCS to record a diabetes log, to help manage the condition.
To upskill and develop colleagues in the use of the DCS, dedicated vet and nurse training sessions have been held by the clinical leadership team, including a kick-off ‘diabetes day’ which focussed on current thinking and introduced the DCS tool.
CVS teams have also grouped together to agree a coordinated approach to managing pets with diabetes in their practice.
Supporting diabetes resources have also been drafted for practices, including new clinical guidelines, supporting paperwork and CPD.
Lara Wilson, Regional Clinical Lead at CVS said: “Diabetes is notoriously difficult to diagnose and different vets can use different approaches to managing cases.
“The Diabetic Clinical Score will help the whole team around the patient – the owner, vet and veterinary nurse – to effectively and cohesively manage their care.
It will implement joined-up thinking and help to put a standardised disease management framework in place.
“It will be fantastic to see the benefits that the Diabetic Clinical Score will bring to our patients and practices.
"I am certain that this will help contribute towards them providing some of the best diabetes clinical diagnosis and care in our profession.”
Heath Vets, a Cardiff-based veterinary group, has announced that is has become the first veterinary group in Wales to appoint designated customer care personnel, enabling it to take on and beat the corporates at customer service.
Leanne Kiddie was appointed Customer Care Manager, tasked with ensuring the group delivers excellent customer service across its four sites, after the veterinary group identified customer service as their key driver to retaining customers, attracting new customers and sustaining growth.
Gavin Hill-John (pictured right with Leanne), Operations Director at Heath Vets said: "We want to put our customers at the forefront of our service. The traditional veterinary practice model was based around territory; you had one vet practice in an area and local people used it. They weren’t challenged on customer service as we are today. Having Leanne as our dedicated Customer Care Manager will help us set Heath Vets apart from other practices. Whilst we may not be able to compete with the buying power of some national chains, we can certainly beat them at customer service."
Heath Vets says it is now developing its engagement with customers regarding future plans; using their comments and feedback to shape the practice.
Gavin added: "We are aiming to deliver a level of engagement with our customers that no other vet practice has seen before. We’re hosting cheese and wine functions where customers can come in, enjoy our festive hospitality, and speak with the staff about their pet’s issues. We not only want to work with our customers, but we want to get to know them."
Gavin says he believes Heath Vets can challenge all competitors when it comes to customer service: ‘‘My vision for the role is that across all four sites we should be delivering outstanding customer service, consistently. To achieve that aim, everybody needs to be highly skilled, trained, motivated and engaged. For us, it’s about recognising that we have a hugely impressive team that are focussed on delivering high quality customer service. National chains have investors and shareholders to please; we have our customers.’’
Docsinnovent has launched a v-gel rabbit dentistry educational training video.
The four minute video shows how to obtain a safer anaesthesia airway using the v-gel supraglottic airway device in rabbit dentistry procedures. It's the second in the series, after the cat dental video.
In addition, the company has published a further six short videos to help you in sizing, securing and comparing the v-gel.
All videos have now been uploaded to the new Veterinary Demonstrations Gallery on vetnurse.co.uk.