The Disciplinary Committee made its decision last Friday, following an adjournment of the case, which was initially heard in May of this year.
There were three heads of charge against Mr Hough:
The Committee found the majority of the first head of charge not proven, with the exception of the charges that Mr Hough failed to provide and ensure adequate overnight care for Mya and that it was inappropriate and unreasonable for him to plan for the wound management to be undertaken by Mya’s owners following the second procedure on 21 May 2014.
Regarding the second head of charge, the Committee found it proven that Mr Hough did fail to provide information about post-operative care and out-of-hours cover details to Mya’s owners. However it found Mr Hough’s failure to communicate with the owners regarding treatment options and to provide them with adequate information as to Mya’s post-operative condition not proven.
The third head of charge in its entirety was admitted and found proven.
The Committee also found that those charges that were found proven amounted to disgraceful conduct in a professional respect with the exception of Mr Hough’s failure to provide and/or ensure adequate overnight care and his failure to failure to provide out-of-hours details to Mya’s owners.
In deciding on an appropriate sanction, the Committee expressed significant concerns over Mr Hough’s treatment of Mya, in particular his "failure to devise and implement proper and sufficient procedures to ensure that this dog was not released to owners unless it was safe for her to be released and... that the owners were fully advised as to what was required of them."
The Committee felt that Mr Hough had given "insufficient attention" to Mya’s post-operative care but did accept that the conduct represented a single incident. During the course of the hearing the Committee also heard mitigating evidence given on behalf of Mr Hough, with a number of written testimonials as well as witness evidence in support of his clinical expertise and surgical skills.
The Committee accepted that Mr Hough had taken to heart the lessons to be learnt from the charges against him and had implemented a number of written protocols to prevent recurrence of the shortcomings in his treatment of Mya. Furthermore, the Committee also found that Mr Hough had demonstrated insight into the conduct found against him and that he had apologised for the disparaging remarks he made about other veterinary practitioners.
Alistair Barr, chairing the Disciplinary Committee and speaking on its behalf, said: "In short, the Committee is persuaded that Mr Hough has made a good start in putting in place systems to ensure that the interests and welfare of the animals treated at his practice surgeries are not discharged from care until they are fully ready to be discharged and that the owners of such animals will, in future, be fully informed of what might be asked and required of them when their animals are returned into their care after surgery."
He added: "There are no other areas of [Mr Hough’s] professional practices which appear to the Committee to call for improvements. Accordingly, the Committee is persuaded on this evidence that there is reason to believe that the lessons which Mr Hough needed to learn have been learnt and concludes, therefore, that the sanction of a formal and solemn reprimand adequately meets the needs of the public interest in, and requirements of, this particular case. Mya did make a full recovery from her extensive surgery but she and her owners deserved better post-surgery advice and support."
Vetsonic has announced the launch of a tablet form of Arthriaid Omega.
Designed to support joint health, the nutraceutical product contains glucosamine, chondroitin, omega 3 fatty acids, MSM, manganese sulphate plus vitamins C and E.
This new tablet form joins the existing range of palatable liquids, chews, cat gel and the original ArthriAid tablets and ArthriAid HA powder, which will continue to be available.
The RCVS has announced the launch of a consultation on the new proposed list of 'day-one' clinical skills needed by veterinary nurses when they first enter practice.
The College says it welcomes comments on the new list from veterinary nurses, veterinary surgeons and all those involved in veterinary nurse training and education.
The current Day-One Skills document was developed by RCVS Awards, the College's awarding body, in 2010 and provides a list of those skills student veterinary nurses are expected to have gained by the end of their training, and to be competent and confident in when they first go into practice.
As RCVS Awards will be closed by the end of this year, the RCVS is taking the opportunity to review the Day One Skills to bring them closer into line with our recently revised Day One Competences, and to reduce the number of required skills in order to make it more relevant to clinical practice.
Julie Dugmore, Head of Veterinary Nursing, said: "The current document was developed from an awarding body perspective and not that of the regulator, so it specifies a large number of non-clinical skills, for example, handling and moving equipment safely, which, while important, are somewhat out of our regulatory remit.
"Given the wide variety of veterinary practice settings to which student veterinary nurses are exposed, it is important that we, as the industry regulator, define the required day-one skills and ensure that these align with the required day-one competences. We need to review the skills list to ensure consistency, that it reflects current practice, and that it only includes those skills deemed necessary for registration purposes. A clearer focus on safe and effective clinical skills would support our primary regulatory role: that of protecting animal welfare and the public interest."
The consultation sets out the proposed Day-One Skills, grouped according to the corresponding day-one competences, and asks for feedback on their relevance, accuracy and completeness. Comments would be welcomed from higher education institutions, awarding organisations, centres, and training practices, as well as veterinary nurses and veterinary surgeons.
The consultation is available via the RCVS website at www.rcvs.org.uk/consultations and the deadline for responses is 5pm on 29 July 2015.
A group of some of the best-known referral practices in the country has issued a formal response to the recent announcement by pet insurance underwriter RSA that it is building a network of preferred referral practices to direct its clients to.
Whilst RSA has clarified the contents of a letter it sent to practices in the Midlands and North West, and apologised to the profession for the confusion it caused, it has not yet responded to any of the other concerns raised by the profession.
Perhaps chief amongst those is the claim by RSA's Head of Pet Claims, Keith Maxwell, that the company is looking to provide like-for-like treatment at a lower cost from its list of preferred referral practices.
Referral vets from Anderson Moores Veterinary Specialists in Hampshire, Cave Veterinary Specialists in Somerset, Davies Veterinary Specialists in Hertfordshire, Dick White Referrals in Suffolk, North Downs Specialist Referrals in Surrey, The Veterinary Cardiorespiratory Centre in Warwickshire and Willows Veterinary Centre in the West Midlands say that RSA's current list is simply not representative of the RCVS Recognised Specialist expertise and advanced therapies available within the veterinary profession, thereby making it impossible for RSA to offer like-for-like treatment, let alone at a lower cost.
Clive Elwood, Managing Director of Davies Veterinary Specialists in Hertfordshire, speaking on behalf of the practices who have expressed concern about the move, said: "An approach that focuses on cost-cutting rather than quality of patient care and lacks any genuine or objective process to benchmark clinical standards is inappropriate. Many multi-disciplinary centres place enormous value on the importance of Recognised Specialists being involved at every level of care including consultation, anaesthesia and imaging assessment and the proposed restrictions may preclude this level of service in some instances. We understand that balancing high standards of care and affordability for owners and insurance companies is an important issue and we hope insurers will work with all sectors of the profession to find constructive workable long term solutions."
Mike Martin of the Veterinary Cardiorespiratory Centre in Warwickshire added: "Owners buy pet insurance to ensure that they can access the best available expertise when their animals are ill. I don't think any owner wants to have their choice of practice restricted by insurance companies who are primarily concerned with encouraging shortcuts to reduce costs."
The British College of Veterinary Specialists has invited RSA to attend a meeting to discuss issues of concern, but says it hasn't thus far received a reply.
Suicide postvention is the response and provision of support after a suicide.
It aims to support recovery, and to prevent further adverse outcomes in the aftermath including the prevention of further deaths by suicide.
The new guidance is intended for people who have been affected by the suicide of a veterinary professional, people who support those who have been affected, and for managers and leaders in veterinary workplaces who are working to prevent suicide.
The guidance examines veterinary workplace considerations after a suicide, including immediate aftermath and longer term.
It also covers communication, including talking both with colleagues and clients, and publicly on social media and elsewhere.
It finishes with a checklist of actions for veterinary workplaces affected by suicide considering immediate, short term, and ongoing actions for support and postvention.
As well as providing this guidance, Vetlife can provide individualised support to practices and individuals who have experienced a suicide through its Postvention Service.
If you are a UK veterinary professional who has been affected by suicide or wants support for a veterinary workplace, contact 0303 040 2551.
You can download the guidance here.
Originally known as ‘Our Dumb Friends League’, the Blue Cross was formed in 1897 to help the working horses of London, who were often underfed, struggled to carry heavy loads and became injured on slippery asphalt roads created for new motor vehicles.
Bill Bailey said: “I had a great time transforming into a Pearly King! I love all animals, so having an opportunity to celebrate Blue Cross’ heritage and highlight the support that they have continued to offer to horses, and other animals, since their inception was really special."
Iain Heaton, Deputy CEO and CFO at Blue Cross, says: “We are delighted to share these recreated historic images with our supporters, beneficiaries, and the British public. Bill, David, Lauren, and our hard-working rehoming team have done a phenomenal job at demonstrating how we have supported both pets and people over the last 125 years, and we can’t wait to see people’s response.
To learn more about the Blue Cross's heritage, visit: https://www.bluecross.org.uk/125-years-of-blue-cross
Feeding companion animals with unprocessed products has become increasingly popular, and whilst ready-prepared raw pet foods are produced in highly controlled environments, Horiba says they may still present a bacterial risk.
Conor’s presentation will include discussion about the main pathogens that can cause issues, such as E. coli, Campylobacter and Salmonella.
He will also touch on potential risk to owners, for example raw food associated with zoonotic diseases, including TB; whilst also covering possible benefits too.
Paul Lymer, Veterinary Business Manager at Horiba UK said: “Veterinary teams are in a unique position when it comes to supporting and advising owners on day-to-day care.
“We appreciate though that raw feeding is definitely a topic which prompts discussion amongst both veterinary staff and pet owners.
"So our latest CPD webinar will help to educate and present a balanced view, ensuring that although the choice remains with the owner on what to feed, veterinary staff are armed with the knowledge to help them do so safely.”
To register for the event, visit: https://register.gotowebinar.com/register/6301418110266818573
James says he is sticking his neck out after seeing a significant increase in cases where dogs with diabetes are referred too late to save their sight.
He said: “If we are given the chance to assess a dog with diabetes as soon as cataracts develop then it is usually pretty straightforward to restore vision with a specialist operation.
“Often, diabetic dogs are referred to us too late because vets unwittingly delay referral while they enhance control of the diabetes.
“Unfortunately, this can mean it can become too late to perform sight-saving surgery and the dog may even have to have their eyes removed on welfare grounds.
“When cataract surgery wasn’t commonplace and as successful, maybe 20 years ago, there was more of a justification to delay surgery. But that isn’t necessary now with advances in veterinary care.
“It’s why it’s so important to improve education about this issue and raise more awareness of what can be done to both vets and dog owners alike.”
Mr Doherty was convicted, with others (who were also convicted), in a conspiracy to deceive members of the public by passing off puppies that had been bred in puppy farms as being the home-bred offspring of domestic pets living in family homes.
Mr Doherty’s role was that he provided vaccinations and vaccination/health check cards which, the court found, materially contributed to the impression that the puppies had been home-bred locally and were in good health.
Mr Doherty was initially convicted of this offence, resulting in eight months’ imprisonment in April 2018.
However, he subsequently appealed the conviction, which was quashed and resulted in a retrial.
On retrial, Mr Doherty was convicted and sentenced to 24 months’ imprisonment, suspended for 18 months, 150 hours community service and a £100 victim surcharge.
When deciding on the sanction, the Disciplinary Committee considered that a period of suspension would be sufficient to meet the public interest.
In reaching this conclusion, the Committee took into account that Mr Doherty had, as part of his original conviction, already served eight months in prison before the original conviction was quashed and replaced, on retrial, with a suspended sentence.
He had therefore already, in effect, had a period of suspension from practice, which meant that the deterrent factor in a sanction of suspension had been partially met.
In reaching its decision, the Committee also took into account the circumstances of this case and, in particular, the view of the court that Mr Doherty had been motivated solely by animal welfare concerns and not financial gain, and that it was this overriding concern that had allowed others to exploit his willingness to continue to vaccinate puppies despite their source.
There were no concerns as to Mr Doherty’s skill or dedication as a veterinary surgeon and with regard to the single issue of the appropriate vaccination of puppies and their onward sale, the Committee noted the changes that Mr Doherty had made to his practice procedures to avoid any similar problems occurring in the future.
The full decision and findings from the hearing can be found at www.rcvs.org.uk/disciplinary
Dave Dickson MRCVS (pictured right) said: "The ECG series is full of case examples and practical advice, delivered by the friendly cardiologists at HeartVets.
"The course should give you confidence to record and interpret ECGs in practice, knowing how to put the ECG information into context with each case and improving how you manage cardiac cases in practice."
ECGs for Vets and Nurses, an online course offering an introduction to ECGs.
The course, which costs £95 for three month's access, has over seven-and-a-half hours of content, divided up into 20-45 minute webinars, so you can watch at your own pace.
For more information, visit: https://heartvets.co.uk/learning-zone/
This, says the company, suggests that infection could be more common among seemingly healthy dogs than vets or owners realise, which may mean there is a greater risk of perioperative bleeding caused by the coagulopathies associated with A. vasorum2 than previously thought.
Elanco says another recent study indicates that there may be a bigger environmental risk for dogs than previously thought, too.
In the study, by Robbins et al, L3 larvae of A. vasorum and Crenosoma vulpis arising from the gastropod intermediate host were found to be immediately infective to dogs and remain so for up to eight weeks, meaning that dogs may only need to lick the molluscs’ slime to be at risk of infection.3
Elanco says this new data means A.vasorum should be added to many differential diagnosis lists, and that pre-operative testing could also be wise.
Jenny Helm, BVMS Cert SAM Dip-ECVIM CA FHEA MRCVS, European Specialist in Small Animal Internal Medicine, said: “Owners need to be aware that healthy dogs could be silently carrying and spreading the disease and that asymptomatic carriers could develop clinical signs at any time.
"They need to be aware that dogs don’t necessarily have to eat slugs and snails to become infected, as recent evidence suggest that other routes of transmission are possible.” To improve data on the prevalence of lungworm, Elanco has developed a version of its lungworm map specifically for veterinary surgeons, where you are invited to upload your cases (including asymptomatic positive cases: www.lungwormmap-vet.co.uk.
For those practices which want to run lungworm awareness campaigns in their area, Elanco has a how-to guide, posters and artwork available to download at www.myelanco.co.uk.
References
For the research1, 190 faecal samples were collected from dogs in 140 households (114 samples from raw fed dogs and 76 from non-raw fed dogs).
Salmonella species was detected in 4% of the samples (all raw fed) and antimicrobial-resistant E. coli was detected in 40% of all dogs, but in 62% of raw fed dogs.
The authors say that statistical analysis confirmed that this represented a significantly higher prevalence of AMR E. coli, including multidrug resistance and third generation cephalosporin resistance, and Salmonella species in dogs fed raw compared to non-raw meat diets.
The authors concluded that strategies should be implemented to increase the awareness of the risks of feeding raw meat diets to dogs, to reduce any potential risk to owners, their families, and their pets.
Nicola Di Girolamo, Editor of JSAP says: “In this study, an association between raw meat diets in dogs and faecal carriage of potentially dangerous enteric bacteria has been observed.
"Readers should keep in mind that cross-sectional studies such as this one lay the basis for additional research more suited to prove causality.”
Reference
KISS (which stands for Knowledge, Information, Support and Sharing) will offer: In-Practice Training, The Hill’s Nutritional Ambassador Programme, On-Demand Education and Hill’s Webinars.
There will also be a variety of tailored training sessions designed to help give veterinary professionals the knowledge and tools to broach nutrition.
Michael Unsworth, Hill’s Vet Affairs Manager, UK & Republic of Ireland said: “Vet practices have gone above and beyond during the pandemic, supporting patients and owners alike during extremely challenging times Hill’s wants to extend a helping hand, with support, tips, and tools to stay a step ahead as pet parents return back into the clinic following months of looking out for their pet’s nutrition and wellbeing without the usual level of expert guidance and support from their veterinary team.
“Vets and their teams face multiple challenges on the pet nutrition front, whether it be the plethora of ‘self-appointed experts’ out there, trying to encourage loyalty from their clients, or the long-lasting effects of COVID, all of which are yet to play out over the long haul. The KISS initiative will provide clinics access to a dedicated team of passionate nutritional experts, ensuring vets have the right support and knowledge base - and one less thing to worry about as they strive to improve pets’ lives on a daily basis."
For more information, contact your Hill’s representative.
The webinars will be presented by specialists in their respective fields; small animal oncologist Sara Verganti and clinical pathologists Francesco Cian and Roberta Rasotto.
Each 30-minute session will focus on a specific aspect of MCT diagnostics followed by a multidisciplinary Q&A. The sessions, which all start at 7:30pm, are:
Dr Neil Mottram MRCVS, Technical Product Manager at Virbac said: "Mast cell tumours are the most common form of canine cutaneous neoplasia, although relatively simple to identify, knowing what diagnostic steps to take can be challenging. We believe this truly comprehensive bite size mini-series will provide vets with the confidence to navigate the diagnostic approach for their next MCTs."
For more information, contact your Virbac Territory Manager.
The three companies will now offer their services, which include marketing strategy, brand management, search engine marketing, online advertising, email marketing, webchat, social media copywriting, graphic design and web design under the VetsDigital brand.
Sarah Spinks, Managing Director of VetsDigital, said: "In the pursuit of better animal welfare, we empower animal owners, and bridge the gap between the veterinary professional and the pet parent using the most effective digital channels.
“As one combined company, we become Europe’s leading digital agency that specialises in the veterinary sector. With our current presence in 11 countries, we’ll be able to further develop our network whilst still providing our clients with the same personal service they’ve come to expect and deserve.”
Marcelo Alves, Managing Director of Vet Inflow, will move into the role of Managing Partner for Portugal and Spain at VetsDigital, as the company expands to have bases in both the UK and Portugal.
Will Stirling, who becomes a Managing Partner at VetsDigital, bringing with him 14 years of experience marketing in the veterinary industry, having previously worked with veterinary group YourVets and CVS, said: "The veterinary industry is buzzing with growth and renewal as many parts of veterinary marketing and management move into the digital realm. It’s the perfect time to combine the talents of our 3 teams, so that together we can offer industry-leading digital marketing services to veterinary businesses across the UK and Europe.
For more information, visit: https://vetsdigital.com
The Canine Cruciate Registry is a free, anonymised, data collection audit tool that will enable veterinary surgeons to share information on techniques and procedures to improve patient care.
RCVS Knowledge will collect data from both vets and dog owners on patients recovering from cruciate surgery to identify which procedures and techniques give the best outcomes and have the fewest complications.
According to the charity, injury to the cruciate ligament is one of the most common causes of lameness and the most common type of orthopaedic problem in dogs, affecting about 1 in every 200 individuals in the UK each year.
Surgery is widely accepted to result in better outcomes for cruciate patients, however, there is a lack of high-quality evidence comparing which surgical techniques and implants are most effective and have the fewest complications. The Canine Cruciate Registry aims to fill this gap and provide evidence that veterinary surgeons worldwide can access to help guide decision-making about techniques for every patient they see with a cruciate rupture.
RCVS Knowledge has developed the registry with Amplitude Clinical Outcomes, a global leader in online registry software. It involves a web-based series of questions that vets, and dog owners are asked to complete throughout the dog’s care, to monitor their long-term progress.
In human medicine and surgery, outcome measures are common practice, with many human surgeries involving mandatory data entry onto a national registry.
Clinical Lead for the RCVS Knowledge Canine Cruciate Registry is veterinary orthopaedic surgeon Mark Morton. He said: “Thanks to several years of hard work and development from a group of vets across the UK and the team at RCVS Knowledge, I am delighted that the Canine Cruciate Registry is now up and running.
“We want to work with as many vets and dog owners as possible, we want to know about complications, we want to know about different techniques and how dogs recover so we can build a knowledge base for vets around the world to improve the quality of care they provide.
“As vets, it's our job to advise owners on treatments options, as well as what can go wrong with those treatment options and how often these potential complications may occur.
“I invite all vets in the UK as well as owners caring for dogs having cruciate surgery to join us and help improve outcomes for all patients in the future.”
Chair of the RCVS Knowledge Board of Trustees, Amanda Boag said: “This is a hugely exciting step forward in developing quality improvement initiatives within the veterinary profession and potentially transformational in terms of consistency and quality of care for our patients.
“I applaud the vision of the surgeons in setting this registry up and am keen to see how the same approach can be applied in other common disease conditions.”
Orthopaedic Surgeon, Richard Whitelock said: “The benefits of the Canine Cruciate Registry are immense – for dogs, owners and veterinary surgeons. Owners will be able to make better-informed decisions and their feedback on outcomes will be included. Surgeons will be able to monitor and compare their results, adapting and improving their treatments accordingly.
“I believe that the Canine Cruciate Registry could trigger a widespread change in the veterinary profession, we look forward to owners and surgeons across the UK engaging with it.”
The Canine Cruciate Registry has been endorsed by the British Veterinary Orthopaedic Association (BVOA), and all UK vets performing cruciate surgery are encouraged to sign up to the registry.
For more information, visit: www.caninecruciateregistry.org
She has been awarded a place on the company’s Nurse Certificate in Emergency and Critical Care (NCert ECC) programme, which starts in December 2021.
Louise O’Dwyer was a highly respected and awarded ECC veterinary nurse, who was passionate about ECC and an inspiration to her colleagues. She lectured not only on Improve International’s NCert ECC programme, but also on its other nursing courses and at congresses around the world. She died in 2019.
Jennifer said: “I am thrilled and shocked to have been selected as the winner of the Louise O'Dwyer legacy scholarship.
“Louise has been a massive inspiration and role model to me throughout my career. When I started veterinary nursing, a lecture of hers was one of the first I attended and I felt empowered through her passion and knowledge to further my own career in a similar way. I have been lucky enough to be able to follow my interests in veterinary nursing anaesthesia but have always had a passion for ECC. Receiving this Scholarship will enable me to further my interest and training in this field. I want to thank her family, together with Improve International, for this amazing opportunity.”
Dr Charlotte French, Head of Curriculum and Quality and UK Country Manager for Improve International, said: “We wanted to do something special to remember Louise O’Dwyer, who was such a talented and well-respected speaker on this course and within the profession.
“This annual scholarship in her name enables a veterinary nurse, technician or paraprofessional the opportunity of a sponsored place on our NCert ECC Programme. We would like to thank Louise’s family for assisting us in selecting someone whom they feel she would have considered would truly benefit from this postgraduate training and qualification.”
The full cost of the programme is covered, together with the examination fee for the International School of Veterinary Postgraduate Studies (ISVPS), which awards the qualification. The successful applicant will also receive a copy of the textbook Practical Emergency and Critical Care Veterinary Nursing, which was written by Louise with Dr Paul Aldridge.
For more information on the ECC course, visit: https://www.improveinternational.com/uk/course/nurses-certificate-in-emergency-and-critical-care-nursing/.
MSD says the Summer Staycation campaign is designed to support the needs of new dog owners and those taking their dogs to areas outside their local region, where parasites risks will be different.
The campaign offers veterinary practices a range of resources, including client emails, a downloadable guide to parasites, social media posts and an interactive risk checker on the Keeping Britain's Pets Healthy website. There is also some training for front of house staff and receptionists at https://www.msd-animal-health-hub.co.uk/cpd/staycation.
Nicola Barclay, Senior Product Manager at MSD Animal Health said: "Summer holidays will be taking a different form this year with most people planning trips in the UK, making it more likely they will take their pets.
"What's important is that seasoned and new owners alike are aware of the parasite risks in the places they're visiting so they aren't putting the health of their pets at risk.
"We're therefore providing a range of resources to help veterinary practices encourage pet owners to make sure there are no breaks in their parasite protection and vaccinations and that they are appropriately protected for the places they'll be visiting."
Dr Ian Wright, Head of ESCCAP UK & Ireland added: "The research findings from The Big Tick Project in 2015 found that 1 in 3 dogs coming into veterinary practices during the summer months had ticks on them.
"Research is also showing many parasites extending their range with an increased risk of human and pet exposure. Warming temperatures mean that ticks can be encountered all year round in the UK, carrying potentially dangerous pathogens to dogs and people including Lyme disease and Tick-borne encephalitis virus (TBEV).
"With so many new dog owners and people being more likely to holiday in the UK, making sure dog owners understand the risks, while keeping them in proportion, and giving appropriate protection advice is vital.''
For more information, contact your MSD Animal Health account manager.
The award is designed to help veterinary receptionists learn the skills, knowledge and mindsets required to contribute to the practice’s overall goals of clinical resolution, client satisfaction, financial resolution and colleague satisfaction.
Craig McDonald RVN, Area Manager at Medivet, said: “Our CCAs are the backbone of our practice teams and essential to ensure we meet our goals of delivering exceptional care, not just to patients but also to our clients.
"Many of our CCAs have already achieved AVR Bronze level and have told us about the positive effect it has had on their motivation, performance and enjoyment of their work. As a result, we want to ensure that this opportunity is now available to all members of this important team. It is a significant investment and likely to be a first step as many of our CCAs are also keen to work towards the Silver and Gold level AVR."
Kay Watson-Bray, co-founder of the BVRA, said: “We are delighted to be working with Medivet, supporting and training their CCAs through our Accredited Veterinary Receptionist (AVR) award and BVRA membership. The AVR award incorporates a wealth of resources for individual receptionists and for those who train and coach them. The aim of this award is to provide a structured body of knowledge for receptionists to master, leading to improved customer service, increased morale within the practice and a sense of personal achievement.”
Wendy Brown, Client Care Assistant at Medivet’s Oldham Chadderton practice, who has achieved AVR Bronze level said: “Studying for the course helped me to feel like a valued member of the team. It also boosted my confidence and I hope to study for the Silver and Gold level awards soon. I’ve worked at the practice since I left school and I’m nearly 62. I’m proof that you’re never too old to learn!”
Emotional Resilience Skills for the Veterinary Profession, which the BSAVA presents in association with the RCVS Mind Matters initiative and Two Roads Charity, are half day events will be now held virtually by the BSAVA Regions.
Mary Harrison, Programme Director at Two Roads Charity, said: “Twice as many members of the Veterinary Profession suffer mental health issues as the general population; due to many reasons including overwork, trauma, imposter syndrome, unsupportive colleagues and overly demanding clients. Emotional Resilience is a major defence against many mental health issues including depression and anxiety and the good news is that it’s primarily learned behaviours."
The programme is designed to equip participants with an understanding of the role emotional resilience plays in protecting our mental health. Emotional resilience is mainly a learned behaviour, and there are recognised steps that can be taken to increase resilience and reduce the risk of developing mental health issues including depression.
Jennie Bartholomew, Education Coordinator at the BSAVA said: “We’re thrilled to be able to offer these courses to the veterinary profession again, especially given the exceptionally tough year we have all experienced which has placed additional strain on mental health and wellbeing for many. We know that this programme will be well received and will be helpful to all members of the profession, wherever they are based”.
Lisa Quigley, Mind Matters Initiative Manager, said: “We know how tough the last 18 months have been for the veterinary profession, and we’re pleased to be working in partnership with two organisations who are as passionate about supporting the mental health of the profession as we are. We are really looking forward to the launch of the programme and we are sure that anyone who attends will come away with a better understanding of their mental wellbeing and how to respond to emotional challenges.”
Designed for the whole practice team, the programme is suitable for anyone who wishes to increase their own resilience and develop the ability to help others at work or at home. Participants will work in groups, and no personal disclosures are necessary, although participants are welcome to discuss private issues after the programme.
The programme is free to BSAVA members; £40 to non-members. Spaces are limited and the sessions will not be recorded. You can book your place online now at: https://www.bsava.com/emotionalresilience.
The awards recognise individuals and teams who drive continuous improvements for better outcomes for patients, better service provision to clients, an improved business or environmental case, or better working conditions for the team. In addition, applicants will be assessed on their passion for QI, and for encouraging and championing QI.
Applications are invited from anyone who works within the veterinary industry or veterinary education, including educators and learners from under- and post-graduate education and everyone working in a practice setting, including the administration team, veterinary nurses, practice managers and surgeons at all levels.
Individuals can nominate themselves, their team, or their colleagues.
Louise Northway RVN and RCVS Knowledge Quality Improvement Clinical Lead (pictured right), said: “QI has completely changed the way I approach my role as clinical lead RVN in practice. It has provided me with helpful tools to help me measure how we are doing and guidance on improving areas that require further work.
“QI is a continuous, reflective process that stops you doing things the way they’ve always been done and enables you to review the systems, measure the outcomes and consider how things can be improved for the benefit of your patients and team.
“I encourage anyone who is passionate about implementing QI to apply for the 2022 Knowledge Awards, or nominate a colleague who is championing QI in your workplace.”
Winners will be named ‘Knowledge Champions’ or ‘Champion Practices’ and receive a £250 prize, tickets to the awards ceremony and the chance to work with RCVS Knowledge to continue promoting their Quality Improvement work.
The winners of the 2021 Knowledge Awards were recognised for a range of QI initiatives:
The deadline for nominating colleagues is 18 October 2021, and the deadline for applications (whether you have applied directly or have been nominated) is 4 December 2021. Winners will be announced in early 2022.
For more information, visit: www.rcvsknowledge.org/KnowledgeAwards/
The company points to the well-known veterinary mental health and suicide stats, such as the study by the American Veterinary Medical Association, carried out on 12,000 veterinarians in the U.S. from 1979 to 2015, which found that vets are 3.5 times more likely to commit suicide than the general population.
The company says the new website offers personalised self-care formulas to help veterinary professionals counteract the stress derived from their work.
There are three sections: Emotional Health (Vet Voices), Vet Yogi and Eat Well Vet.
The content is a little thin at the moment, more of a consommé than a thick leek and potato, but no doubt more will be added over time.
For more information, visit https://www.happyvetproject.com
There have been major changes to the format for Congress this year.
Sarah Fitzpatrick, BSAVA Head of Partnerships and Events, said: “Last year’s online event proved this can all be delivered in a much more interactive and engaging way.
"Returning to a face-to-face format enables us to take that even further and provide delegates with a truly immersive experience."
Many of the sessions at this year’s event will have two speakers delivering different perspectives on a topic, followed by a Q&A.
With 15-20 minutes to get into the detail, lectures will get straight to the point, be fast-paced and rich in content.
Programme committee lead, Paul Higgs (pictured right) said: “Each subject will be delivered in a mix of formats, lectures, debates and interactive sessions, for example.
"It means delegates won’t find themselves sat for hours passively listening, instead they’ve the opportunity to actively engage with the topics, which will promote deeper learning.
“Where topics overlap subject areas, module delegates will come together to explore diagnostics, treatments and ethics.”
For the first time, delegates will also be able to get hands-on in practical sessions at no further cost.
BSAVA’s President, Sheldon Middleton, said: “I can’t wait to get to BSAVA Congress in 2022.
"The new venue, new format and new exhibition layout will enhance everything that BSAVA Congress is known for.
"Now we’ve got a hybrid format, the on-demand feature means that for the first time I can catch up with friends and not miss the CPD!”
Delegates can also attend online, through an interactive virtual platform, which will run alongside the live event.
To buy your tickets before the touts get hold of them visit: https://www.bsavaevents.com/bsavacongress2022/en/page/home.
The Oncology Working Group, winningly styled as 'WOW', says it hopes that the glossary will give owners a clearer understanding of the diagnosis and management choices they have, and help them discuss care with their veterinary surgeon from a more informed perspective.
The glossary is the first output from the WOW Group which was formed in 2021 to raise awareness of the latest thinking in cancer therapy and promote best practice globally.
The glossary is available to download free from the WSAVA website at: https://wsava.org/wp-content/uploads/2021/11/Glossary-WOW-13.11.2021.pdf
WOW Group Member Professor Nick Bacon, a RCVS-Recognized Specialist in Small Animal Surgery (Oncology) and a European Specialist in Small Animal Surgery, said: “Cancer has a language all of its own and, during our early WOW Group discussions, it became obvious that, in order to improve communication between veterinary professionals and owners, there was an urgent need for a globally accessible resource to help owners better understand cancer terminology.
“Our Oncology Glossary is the result.
"We hope it will enable owners to feel on a more equal footing when they are discussing their pet’s condition with veterinary professionals.
"We hope it will also increase the consistency and effectiveness of communication about veterinary oncology globally.”
He added: “We will update the Oncology Glossary regularly and are now working on the development of further practical and easy-to-use tools to support veterinarians working in this rapidly evolving area of veterinary medicine.
"In the meantime, more resources are available on our web page at https://wsava.org/committees/oncology-working-group/”
The internet has brought major changes to the way that people behave towards and communicate with veterinary professionals (and indeed, each other).
The growth in freely available medical information online has, to some degree, devalued professional qualifications, because it has made every Tom, Dick or Harry think they an expert in everything.
The change towards communicating more via the (often hastily) written word than speech has also brought many challenges.
The written word, devoid of human expression, is often stark and uncompromising. It leaves everything to the reader's imagination. It polarises. It inflames.
Combine all this with the ability now for anyone to vent their spleen in front of a big audience on Facebook, and you have a recipe for an increasingly unhealthy relationship between owners and their veterinary team.
VNs FOR VNs has been set up so that veterinary nurses can have a safe place away from other social media to give each other comfort and practical advice when faced with these kinds of difficult situations.
Alasdair Hotston Moore, Clinical Editor of VetNurse.co.uk, said: "I'm so pleased we've come up with this group.
"We can help each other with this problem in several ways. Sometimes simply sharing a problem is enough, but we can also exchange experiences, provide factual information to counter misinformation and gather around to ensure colleagues are not alone."
VetNurse.co.uk will also be adding further support to help veterinary nurses navigate the challenges thrown up by societal changes, including further research into the subject and work to promote a greater understanding of the role of the veterinary nurse by the public.
The new group is only open to veterinary nurses working in practice, and recently retired veterinary nurses (many of whom will have seen it all before, and have useful advice to share).
To join the group, visit: https://www.vetnurse.co.uk/001/vns-for-vns