The survey of 812 veterinary receptionists, which was carried out in the autumn, found that only 50% of veterinary receptionists are paid more than the UK minimum/National Living Wage.
33% said they worked longer than their contracted hours and 37% said they didn’t receive overtime pay.
As a result, 64% of those questioned felt they were not paid fairly for the responsibilities they carry, which include ensuring practice protocols, handling veterinary medicines, promoting ‘sales’ eg of healthcare plans and dealing with often challenging clients.
Discontent with salary levels was exacerbated during the COVID-19 pandemic. 49% of respondents were furloughed and 91% of them received no top-up pay from their practice in addition to the government’s 80% contribution.
The BVRA says it recommends that Registered Veterinary Receptionists (RVRs) are paid at least £10 per hour, irrespective of their age.
A lack of access to CPD was also an issue. 56% of respondents wanted to update and increase their knowledge but the same percentage claimed a lack of time was a barrier. With 80% of practices not allocating time for receptionists to undertake CPD and 44% receiving no budget for it, one respondent from a corporate practice confirmed that they could only undertake CPD in their own time, even that required by the company, such as training on health and safety and compliance.
While participants expressed a high level of satisfaction with their relationships with vets (71% were satisfied or very satisfied) and nurses (74% were satisfied or very satisfied), the same cannot be said for their relationships with practice managers. Fewer than half (46%) were satisfied or very satisfied with their relationship with their practice manager and 51% were satisfied or very satisfied with their relationship with the Clinical Director or Partner.
Only 26% were satisfied with their working relationship with head office (if part of a corporate group). Relationships were further strained during the COVID-19 pandemic with 71% of those furloughed saying communication with their practice boss had been average or poor.
As a final question, participants were asked to express their satisfaction with aspects of their role:
The BVRA and VMG are joining forces to host a free webinar to discuss the issues raised by the survey and potential solutions. Called 'Tackling Receptionist Morale Together', it will take place from 2.00pm-4.00 pm on Wednesday 25 November. For more information, visit: http://www.bvra.co.uk/event/bvra-vmg-tackling-receptionist-morale-together/
Brian Faulkner BSc (Hons), BVM&S, CertGP(SAM), CertGP(BPS), MBA, MSc(Psych), FRCVS, founder of the BRVA (pictured right), said: “BVRA is always working to improve the recognition, respect and job satisfaction of its members. We are delighted to team up with VMG as another way of doing this, alongside developing the status of a Registered Veterinary Receptionist.
Rich Casey is President of the Veterinary Management Group (VMG) said: “This report is sobering reading as it concerns the careers and wellbeing of a group of people who are essential to the success of any veterinary practice. The VMG is particularly interested in this research as a significant proportion of our members are practice managers and likely to be line managers of the reception team.
Leadership is about recognising when things aren’t working and putting them right. We commend the BVRA for highlighting these issues and we ask all veterinary leaders and managers to join our webinar as we discuss what can be done to resolve this crisis now, as well as the longer-term steps that are needed.”
The 2009 Petplan Veterinary Awards are now underway, and you may now nominate those exceptional colleagues in the veterinary profession who you feel deserve to be officially recognised for all their hard work. This year will be a double celebration as Petplan celebrates its 10-year anniversary of the awards. The company invites you to nominate a colleague (or your entire team) for an award in one of four different categories: Practice of the Year Vet of the Year Vet Nurse of the Year Receptionist of the Year Nomination forms, posters, and leaflet dispensers are now available in practices. Forms are also available online at www.petplan.co.uk/vetawards. You may order more nomination forms by emailing vetawards@allianzcornhill.co.uk or calling 0845 678 1063. Simon Wheeler, head of marketing for Petplan, said: "Nominating your colleagues for an award is a fantastic way of expressing your appreciation. Veterinary practices are dedicated to animal welfare and at Petplan we believe that their invaluable care and support deserves to be recognised. The 10th annual Petplan Veterinary Awards will recognise this and celebrate those exceptional professionals." Nominations close February 6th 2009.
The company initiated the recall after identifying a potential for the sterility/stability of the product to be compromised due to a crimping problem of the aluminium cap.
The recall is for the 100 ml bottles of the following batch only:
Batch No.0C3829 Expiry Date 03/12/2022
Vetoquinol UK Ltd is contacting veterinary surgeons and veterinary wholesalers to examine inventory immediately and quarantine products subject to this recall.
For further information, contact the Customer Services Department on +44 1280 814500 Option 1 or email: UK_office@vetoquinol.com.
At the beginning of the hearing legal applications were made to rule that the whole proceedings should be stopped as an abuse of process on various grounds including the delay that had occurred in the matters being referred to the RCVS, and that there had been flaws in the original investigatory process.
There was also application that the evidence of one of the College’s witnesses should be excluded on the grounds that the witness had been convicted of bribery.
The Committee decided that the proceedings should continue but ruled that the statement and evidence of one witness should be excluded from the hearing based upon their conviction.
Mr Gracey faced five charges, all of which he was found guilty of. They were:
Three other charges were found not proven and one allegation was withdrawn by the RCVS.
The Committee then considered if the proven charges amounted to serious professional misconduct.
In doing so it made reference to the Code of Professional Conduct and its supporting guidance, particularly in relation to the 10 Principles of Certification.
Dr Hazel Bentall MRCVS, chairing the Committee and speaking on its behalf, said: “The Committee considered individually and cumulatively all matters it had found proved.
"It concluded that the public relies on veterinary surgeons to be honest and transparent when completing and signing forms.
"There is a public interest in being able to trust the profession to uphold high standards of probity because veterinary surgeons are trusted to play an important role in the promotion of animal health and welfare and associated human health.
"The Committee therefore concluded that cumulatively Charges 1, 2, 3 and 4 amounted to serious professional misconduct because the respondent had failed to meet the necessary high standards of honesty and transparency.
"In particular the fact that there were four separate events relating to animal welfare and public health was significant when considering what sanction to impose.”
“The Committee is satisfied that such conduct, when taken together, would be considered deplorable by other members of the profession.
"The respondent’s conduct on four occasions in respect of four animals and three conflicts of interest called into question his competence in relation to completing such forms.”
In considering the appropriate sanction for Mr Gracey, the Committee took into account both mitigating and aggravating circumstances, as well as a number of character witnesses for the respondent who highlighted his positive personal and professional qualities.
In mitigation, the Committee considered that Mr Gracey has hitherto been of good character with no previous disciplinary findings, that he had admitted some parts of the charges against him at the outset of the hearing, that he had made efforts to avoid repeating the misconduct and remediate it – this included making alternative certification arrangements for his father’s farm and taking more appropriate care with record keeping.
The Committee also acknowledged the significant lapse of time between the date of the misconduct and the hearing and the stress that had caused to Mr Gracey, as well as the insight he had shown into his misconduct.
Taking into account all the factors, the Committee decided that imposing a period of six months suspension from the Register of Veterinary Surgeons was the appropriate sanction for Mr Gracey.
Dr Bentall added: “The Committee concluded that suspension of the respondent’s registration for a period of six months was proportionate.
"The Committee considered whether a shorter period was appropriate bearing in mind the mitigating factors it had found applied in this case.
"It decided that a period of six months was proportionate and the minimum length necessary to meet the public interest balancing the seriousness of the misconduct and the mitigation.
"It decided that a shorter period of suspension would be insufficient to uphold proper standards within the profession, or to have a deterrent effect.
“The Committee was satisfied that the respondent had shown sufficient insight and efforts to remediate his misconduct and it concluded that at the end of this period of suspension he would not pose a further risk to animal welfare or public health.
"The Committee considered that the respondent was a valued veterinary surgeon with extensive farm animal experience and that a more severe sanction such as removal from the RCVS Register would not properly reflect the Committee’s findings on the scale of dishonesty and would not take account of the respondent’s mitigation.”
www.rcvs.org.uk/disciplinary
The awards celebrate the achievements of remarkable people who dedicate their lives to improving animal health and welfare both in the UK and abroad. They are open to vets, vet nurses, farmers, animal welfare professionals and animal welfare teams who can be nominated to receive an award by fellow peers, friends and family or the general public.
There are nine nomination categories including a new one this year to recognise an international individual or team that stands out from the crowd by influencing and significantly contributing to making a visible difference in the world of animal welfare.
The categories are:
Chris Laurence Vet of the Year supported by Vet Record.
Vet Nurse of the Year supported by Agria Pet Insurance
Charity Team of the Year supported by PDSA
Charitable Contribution of the Year supported by Blue Cross
International Cat Care Welfare of the Year supported by International Cat Care
Farmer of the Year supported by R.A.B.I. and Farmers Guardian
Farm Educator of the Year supported by NADIS and Farmers Guardian
Outstanding Contribution to Animal Welfare supported by Your Dog and Your Cat magazines
Outstanding International Contribution to Animal Welfare supported by Ceva International
Nominations can be made at https://www.cevawelfare.com/click-here-to-nominate with nominations closing on Tuesday 31 December 2019.
Finalists will be announced at the beginning of February and winners will be revealed at an awards ceremony in Birmingham in April on the eve of BSAVA Congress.
Cuneyt Seckin, Managing Director of Ceva Animal Health UK and Ireland, said: "As an animal health company, animal welfare is a huge focus for us. The Ceva Animal Welfare Awards are an opportunity to formally recognise and congratulate outstanding animal welfare teams and individuals who contribute to the protection and welfare of animals in their daily lives."
For more information, visit www.cevawelfare.com.
Research from Bristol University confirms that Angiostrongylus vasorum is spreading in the UK, with 16 per cent of dogs involved in a recent study testing positive for the parasite's larvae(1).
The nationwide survey, funded by the RCVS Trust and Novartis Animal Health, was set up to determine the geographical distribution and typical presentation of angiostrongylosis in UK dogs and to elucidate risk factors for infection. The findings are based on examination of 630 faecal samples from dogs (500 sick and 130 healthy) around the country which presented in practice with a wide range of clinical signs for which there was no other obvious diagnosis.
"We received faecal samples from dogs with respiratory and cardiovascular disease, bleeding, neurological and gastrointestinal disorders," explained Eric Morgan, Veterinary Parasitology and Ecology Research Group, University of Bristol School of Biological Sciences. "We also received samples from a smaller number of apparently healthy dogs and examined all of them in the laboratory using the Baermann's test. The sample was analysed alongside an accompanying questionnaire that recorded history, clinical signs and the vet's index of suspicion that A. vasorum was the cause of the disease."
More than half (60 per cent) of the dogs that were positive displayed respiratory signs, including coughing. The next most common signs were cardiovascular (including syncope, lethargy and exercise intolerance). The most widespread combination of clinical signs was respiratory and cardiovascular. However, several dogs also presented with haemorrhagic signs and no respiratory involvement, and a wide spectrum of other signs such as diarrhoea, lameness and neurological disease.
Eric said: "Angiostrongylus vasorum is a great imitator and our research proves it can present in a wide variety of ways. Prompt diagnosis is vital but relies heavily on vets being aware of A. vasorum involvement. They should be especially suspicious of dogs that are coughing, lethargic, prone to collapse and presented in practice with unexplained bleeding."
Geographical extent Due to the survey relying on voluntary vet involvement, there was a strong bias in the regions represented, with high numbers of samples coming from South Wales and Surrey. Eric said: "Although these are known hot spots for A. vasorum, there were also positive samples from across southern England demonstrating that the parasite is much more widespread than we previously thought. It's important that vets outside of the known endemic areas regard this disease as a real threat, to ignore it because you believe dogs outside these areas are not at risk would be a very dangerous assumption indeed. You could already be missing cases."
Risk factors The most significant risk factor was age, with younger dogs more likely to be infected although cases were found in dogs up to 11 years old. "The age profile of positive cases did not vary by region, suggesting that there is no significant build-up of immunity in the dog population," Eric continues. "Several dogs became re-infected which also suggests that strong immunity does not develop following infection."
More than 40 breeds were represented in the survey with Staffordshire Bull Terriers and Jack Russell Terriers more commonly infected than other breeds. However, when considered alongside all the other risk factors the difference was not significant. "There are certainly no breeds which are resistant to infection, all of them can get it and are therefore at risk!"
Dogs that had not been wormed in the past six months were more likely to be positive (17 per cent of these were positive) than those dogs that had been regularly wormed (12 per cent). "It's important to realise that even in dogs that are regularly wormed, incidence is still high," concludes Eric. "Vets should pay particularly attention to the worming regimes that they routinely recommend and ensure that the products they prescribe have some activity against A. vasorum. They should also be prepared to consider A.vasorum as a diagnosis even in dogs that are routinely wormed. What we have to remember is that this is a tough worm to get rid of and one we need to take seriously if we are to prevent its spread."
Encouragingly, 88% of the 5046 people surveyed said they keep guinea pigs in groups of two or more, as is recommended by experts and, in fact, required by law in Switzerland. 88% also said they provide their guinea pig with additional space to roam outside of their housing.
Although only 3% of guinea pig owners said they insure their pet, 67% said they take their guinea pig to see the vet once a year or more.
When it comes to nutrition, 76% of owners say they believe feeding hay is the most important part of their guinea pig(s) diet and 65% say it is their guinea pigs’ primary food source. Burgess says that in an ideal world 100% of guinea pigs would be fed hay as their primary food source, so 65% shows there is room for improvement.
Peter Lancaster, marketing manager at Burgess Pet Care said: "Guinea pigs make fantastic pets but, as with other small animals, they have very particular needs when it comes to their welfare. Thankfully, according to the findings of our census, we found that the majority of guinea pig owners who provided answers on the five welfare needs – diet, company, health, environment and behaviour, are conscientious with their care, reflecting their dedication to keeping their pets happy.
"It was fantastic to see the number of guinea pig owners entering the census keep rising by the day, and we’re reassured that there are thousands of well-informed owners out there. However, despite these resoundingly positive findings, there is always work to be done when it comes to improving standards of animal welfare. The information we’ve received from this census does identify the gaps of knowledge in certain areas, and we anticipate these gaps to be much larger when it comes to less-informed and engaged guinea pig owners."
An unprecedented outbreak of fleas and ticks in Britain, posing risks to human and animal health, is being blamed on climate change, the wet summer and tougher strains of pests. Experts also warn the problem is set to worsen as autumn provides ideal conditions for the disease carrying parasites. The warnings are made in a new report: "Infest-Nation: the ProMeris Parasite Report 2007" from Fort Dodge Animal Health. In it, a survey of environmental health officers shows one in six reporting a 200% rise in cases involving fleas and ticks in their borough in the last five years. One in four said their borough was now issuing warnings on the subject to the general public. More than one third of the nationwide sample of 2000 vets, environmental health officers and cat and dog owners questioned noticed a rise in ticks and fleas in the last five years. Key findings included:
In a statement issued this morning, the College explained that a review carried out after tea yesterday afternoon concluded that in the post pandemic world, most of its staff will continue to work from home. The need for office space is therefore limited to three meeting rooms and a kitchenette.
VetNurse.co.uk understands that as a result, negotiations are already well advanced between the College and the owners of Ugland House in the Cayman Islands (pictured right) over the sale of one floor of the building, which is also home to 20,000 companies based on the tax-efficient island.
RCVS spokesperson Flora Olip said: “This move makes all sorts of sense. It represents a considerable cost-saving over our London premises and it puts the College at the very centre of the global veterinary community.
RCVS CEO Lizzie Lockett was last seen browsing the beachwear section of www.harrods.com.
Miss Johnson was convicted at North Somerset Magistrates’ Court following a guilty plea of the offence of theft by employee in December 2023, after she stole buprenorphine belonging to Yatton Vets earlier that year.
She was sentenced to a fine of £120, a surcharge of £48, and costs of £85.
There were four further charges against Miss Johnson.
Charge one related to Miss Johnson stealing 5ml of methadone in December 2022 from her employer, Vets4Pets in Bristol, and injecting herself with the methadone.
The police investigated the incident and Miss Johnson accepted a conditional caution for the theft, the condition being she should attend a drug awareness course.
Charge two related to Miss Johnson dishonestly taking a syringe of methadone in August 2023 from her employer, the Langford Small Animal Hospital, and injecting herself with it.
Charge three related to two dates in September 2023 when she dishonestly took methadone, gabapentin and buprenorphine from Yatton Vets, her then employer, injecting herself with the buprenorphine and then working when unfit to do so.
Miss Johnson was later convicted of theft in relation to the buprenorphine (charge five).
Charge four related to an incident in November 2023, when Miss Johnson dishonestly took a syringe of buprenorphine from Bristol PDSA, for the purposes of self-administration, and was dishonest both to other members of staff and in the clinical records about the circumstances of taking the buprenorphine.
Charge five was in relation to Miss Johnson’s criminal conviction.
At the outset of the hearing, Miss Johnson admitted all charges in their entirety.
Having reviewed all the evidence and taken Miss Johnson’s admissions into account, the Committee found each of the charges proved.
After the criminal proceedings had finished and had been reported to the College, Miss Johnson wrote a letter expressing her deepest apologies to both the RCVS and the profession.
Within this she also made it clear that she took full responsibility for her actions.
In a later statement, she added that she had tried to use the experience to learn and improve in every aspect of her career and life and did not want to defend her behaviour.
Within this statement she also retracted a previous request to resign from the register, stating that she would accept any outcome to the investigation.
In deciding whether the proved charges amounted to serious professional misconduct, the Committee took the following aggravating factors into account:
The Committee identified no mitigating factors and concluded that for each of the individual charges Miss Johnson’s conduct fell far short of the conduct expected of a member of the profession and that each of the charges one to four amounted to serious professional misconduct.
In relation to charge five, the criminal conviction, the Committee noted that the nature and the circumstances of the offence involved dishonesty, abuse of her professional position regarding access to controlled drugs, breach of her employer’s trust, and that the misconduct took place notwithstanding an investigation by the police for similar conduct in December 2022.
The Committee therefore concluded that charge five rendered Miss Johnson unfit to practise.
When deciding on a sanction, the Committee took into account mitigating factors, which included:
The Committee found no further aggravating factors at this stage.
Kathryn Peaty, chairing the Committee and speaking on its behalf said: “The Committee considered that the overall misconduct proved so serious and was incompatible with remaining on the register.”
She added: “The Committee accepted that Miss Johnson was currently likely to be drug-free on the basis of her evidence and that of her referee, but it noted that independent testing proving she had been drug free for any period of time was not available to it.
"Furthermore, Miss Johnson had been unable to demonstrate that she had worked without any incident recently as she had accepted she had been dismissed from her recent job.
“Having taken into account all of the aggravating and mitigating factors, and balancing the public interest and the need to uphold and maintain standards within the profession, and having decided that Miss Johnson’s insight was limited, the Committee concluded that the sanction of ‘removal’ was the only proportionate sanction it could impose in this case.
"It also decided that such a sanction maintained public confidence in the veterinary profession, safeguarded animal welfare and protected the public from any future risk of repetition of similar behaviour.
“The Committee therefore directed that the Registrar remove Miss Johnson’s name from the register of veterinary nurses forthwith.”
The procedure was performed on a 13-year-old Siberian Husky called Marigold, which was diagnosed with a malignant mammary tumour last year.
Unfortunately, despite £20,000 worth of radiotherapy, Marigold failed to respond to treatment, and the tumour spread.
Marigold’s owner, Mrs Norma Pophosherti from Derby said: “We couldn’t bear to part with Marigold, she’s one of the family, so when we heard about the groundbreaking work being done at the University of Bromsgrove Veterinary School, we had to give it a go.
Unfortunately there was no realistic prospect of a donor from a matching breed of dog.
Thankfully, though, a local man with a 4-year-old Labrador stepped forward to help.
Hit by the cost of living crisis, he’d been unable to afford to keep his dog and was about to have it put to sleep when he heard about the Phophosherti family’s search for a donor.
Although he wished to remain anonymous, he said: “It gives me great comfort to think that Buddy will be able to live on, and spare the Phophoshertis from the pain of losing their beloved Marigold”
Professor Flora Olip MRCVS led a team of 6 veterinary surgeons who undertook the 28 hour procedure, which is estimated to have cost over £100,000.
She said: “This was a very tricky procedure which probably only had a 30% chance of success.
"But I’m delighted to say that Marigold’s new body has taken well, and she can now look forward to perhaps a whole more year with Phophosherti family, albeit as less of a Siberian Husky, and more of what you might call a Huskador"
Flora added: “More importantly, this heralds the way for similar procedures in humans, which I think are probably just a few years away now.”
Photo: Marigold, now one-third Siberian Husky, two-thirds Labrador.
The RCVS is seeking candidates to run for election to the RCVS and VN Councils.
There are six seats on the RCVS Council and two on the VN Council due to be filled in the 2010 election. Candidate nominations must be received by 31 January 2010; voting papers will then be distributed to all veterinary surgeons and veterinary nurses eligible to vote, the election held in March and the results announced early in May. Those elected will take their seats at RCVS Day in July to serve four-year terms.
Jane Hern, RCVS Registrar said: "Like us or loathe us, what the RCVS does impacts directly on the lives of veterinary surgeons and nurses, their clients and patients. Getting regulation right is something that all Members and Listed/Registered VNs have power to influence.
"We know from the reaction we get when we propose changes or ask for your comments that vets and VNs are not backwards about coming forwards," Jane continued. "There has been a substantial rise in the number of vets voting, since a low point in voter turnout was reached in 2002. So, if you know someone you think is up to the job, why not persuade them to stand?"
All prospective candidates need to provide the signatures and registered/listed addresses of two proposers, and should also submit a short biography, 'manifesto' and photograph for inclusion in the elections booklets. Nobody can nominate more than one candidate, and no current member of the RCVS Council or VN Council may nominate anyone.
Newly elected RCVS Council members should expect to sit on at least one committee which, together with Council attendances, means a time commitment of at least six to eight days a year. Those elected to the VN Council should expect to spend approximately six to eight days attending Council meetings, working parties and subcommittees. Both RCVS Council and VN Council members are permitted to claim certain expenditures arising from Council-related duties and their employers can also claim a standard day-rate for loss of earnings.
Nomination forms and full details relating to RCVS Council nominations can be downloaded from www.rcvs.org.uk/rcvscouncil10 or obtained by contacting the Executive Office (020 7222 0761 or executiveoffice@rcvs.org.uk). Nomination forms and details relating to the VN Council will be online shortly at www.rcvs.org.uk/vncouncil10 and can also be requested from Annette Amato (020 7202 0788 or a.amato@rcvs.org.uk).
All nominations must be made in writing on the prescribed form and received by the Registrar on or before the closing date of 31 January 2010.
The brainchild of Sonya Miles CertAVP(ZM), CertAqV, MRCVS, Just Exotic (www.justexotics.co.uk) offers a range of training webinars, fact sheets, care sheets and ‘how to’ videos developed for veterinary nurses, veterinary surgeons and students. The webinars cost between £15 and £55 (depending on the length), and include presentations by Sonya herself, Eliabetta Mancinelli, Agata Witkowska, Louise Ash, Sarah Pellett and others.
Sonya said: “We’ve developed our content to be convenient and affordable. Some of it may also be helpful for clients.
"More content will be added on a regular basis, and please, if there is something you specifically want covered, drop us a line to info@justexotics.co.uk and will we do our best to make sure it becomes available.”
The new app, which can be downloaded from the App Store or Google Play, gives access to the BSAVA small animal formulary, BSAVA Guide to Procedures in Small Animal Practice, the BSAVA Medicines Guide, the BSAVA Library and the Poisons Database. It also allows the user to view BSAVA CPD, podcasts and upcoming courses.
Larsson Kabukoba, BSAVA’s App Developer said: "The app content has been devised by vets, for vets and we have already received some enthusiastic feedback about how useful it is. We will continue to develop and expand the app in response to feedback from our members to make sure it changes and evolves with the times and becomes an indispensable tool for every member’s pocket."
The updated guidance follows a public campaign known as ‘Tuk’s Law’, which was started after a healthy dog by that name was euthanased despite its microchip being dually registered with a rehoming centre as a 'rescue backup'.
In response, the RCVS and the BVA agreed that more should be done to prevent occasions where a dog might be needlessly put to sleep, but voiced concerns that a legislative approach could undermine a vet’s clinical judgement, unfairly involve veterinary surgeons in ownership disputes or potential criminality, and leave vets unfairly exposed to financial sanctions.
In consultation with Defra, the RCVS and BVA therefore jointly agreed to strengthen the Code of Professional Conduct as follows:
Chapter 8 (para 8.9)
There may be circumstances where a request is made by a client for the destruction of a dog, where in the clinical/professional judgement of the veterinary surgeon destruction of the dog is not necessary, for instance where there are no health or welfare reasons for the dog to be euthanised.
In these circumstances, before carrying out the request for euthanasia the veterinary surgeon should scan the dog for a microchip and check the relevant database if a microchip is found.
Chapter (paras 29.25 -29.27)
Clients may have a contract with the shelter from which they acquired the dog such that it can be returned to that shelter, and that it may be appropriate to discuss this with them prior to euthanasia. Alternatively, there may be another individual willing to take responsibility for the dog (who may be named on the microchip database), and this may also be discussed with the client.
The updated guidance supports existing best practice in terms of discussing alternatives to euthanasia with clients, and give vets flexibility where, in their professional judgment, scanning is not appropriate; this might be if scanning would itself cause a welfare problem, or where a vulnerable client might be involved.
The RCVS Standards Committee says it recognised the difficulties experienced by veterinary surgeons in dealing with the current microchip database system, but felt that introducing these provisions into the guidance was a more proportionate response than the alternative of legislation with substantial fines.
BVA Senior Vice President Dr Daniella Dos Santos MRCVS said: “One of the most important jobs as a vet is having those difficult conversations with clients about euthanasia where we talk through all the options that are in the animal’s best interests. But where the vet doesn’t consider that euthanasia is necessary, the new guidance clearly sets out the steps we need to take. We support this constructive approach that addresses the campaigners’ concerns without undermining veterinary judgement.”
Mr Shillabeer faced five charges which largely related to his alleged prescription of contra-indicated NSAIDs and corticosteroids.
He was also charged with prescribing frusemide to a pregnant dog when there was no evidence of a benefit of so doing.
He was also charged with performing inadequate spay surgery.
Mr Shillabeer did not admit to any of the charges, engaged with the College and responded to all requests for information, as well as being present in-person at the hearing.
He made an application to the Committee to dispose of the matter by way of adjournment, subject to the Committee accepting his written undertaking to remove his name from the Register and never to apply to be restored to the Register.
In support of his application, Mr Shillabeer’s legal counsel referred to his client’s witness statement, which set out that he had previously attempted to sell his practice but had been unsuccessful and that he had since closed it.
His legal counsel also asked the Committee to consider the fact that Mr Shillabeer is almost 85 years old and has had an unblemished 60-year career, has had no previous disciplinary findings against him, had put his practice up for sale and made efforts to guide his previous clients to ensure continuity of care elsewhere, and that he deeply regrets anything he has done, which has failed to protect the welfare of animals, or has caused concern or upset to his clients and fellow members of the profession.
Mr Shillabeer's counsel also asked the Committee to take into consideration that his undertakings would have the effect of protecting the welfare of animals and uphold the reputation of the profession as Mr Shillabeer is no longer in practice.
He stated it would be not proportionate, or in the public interest, for there to be a lengthy contested hearing resulting in substantial costs for both the RCVS and Mr Shillabeer.
The College’s legal representative stated that the RCVS did not oppose the application, and that it took a neutral stance.
She highlighted that Mr Shillabeer’s removal from the Register, together with his undertaking never to apply for restoration, would go far beyond anything the Committee could direct by way of sanction after a full enquiry, that Mr Shillabeer retired from practice on 23 July 2024 and does not intend to return, that a full enquiry would take a significant amount of time and expense, that the complainant supports the case being dealt with in the manner proposed by Mr Shillabeer, and that there are no previous findings against Mr Shillabeer.
Paul Morris, chairing the Committee and speaking on its behalf, said: “Taking into account the undertaking never to practice again, in conjunction with all of the circumstances and context set out, the Committee considered that by allowing the application, such an outcome would be sufficient to uphold the public interest, confidence in the profession and the RCVS as regulator, and protect the welfare of animals.
“As a result of all the factors set out, the Committee decided that this is not a case in which the public interest or the welfare of animals demands that there be a full hearing.
“Taking into account proportionality and weighing in the balance all the circumstances of the case, the interests of justice, the public interest, the need to uphold proper standards of conduct and performance, and the need to protect the welfare of animals, the Committee decided to grant the respondent’s application.”
Mr Shillabeer was removed from the Register with immediate effect.
https://www.rcvs.org.uk/concerns/disciplinary-hearings/
The RCVS has published a video in which the new President Neil Smith outlines his objectives for the year ahead.
In the video, Neil says the presidential task he most looks forward to is admitting new veterinary surgeons and nurses to the Register. There have been 740 registrations made as part of graduation ceremonies across the UK's seven veterinary schools this summer.
Neil said: "It's a great privilege to welcome these new graduates to the College. Graduation represents a culmination of such a long period of hard work - supported by family, friends and vet school staff. It's also the start of what I hope will be satisfying lifelong careers in a profession that is proud to keep animal health and welfare at its heart.
"I hope that this latest generation of veterinary surgeons will benefit from the broad range of career opportunities available, just as the animal-owning public will benefit from their skills and knowledge."
On graduation, all new veterinary surgeons received a memory stick from the College, which included a Guide for New Members, the Code of Professional Conduct, CPD Record Card, information about the Professional Development Phase, which is mandatory for all new graduates working in clinical practice, and other College publications. If any new graduate did not receive their memory stick, they should contact membership@rcvs.org.uk.
The company says that as a community interest company, it can help to bridge the gap between charities, which provide help only for those who are eligible, and commercial practices, which are becoming increasingly unaffordable as they are acquired by corporates and private equity companies.
The rules governing CIC companies mean that their assets can only be used for their social objectives and there is a limit to the money that can be distributed to shareholders: 5% above the Bank of England base rate to a maximum of 35% of profits.
Animal Trust does not charge consultation fees, so all pets are initially seen free of charge. If it turns out there’s nothing wrong, there's no charge. If treatment or medicine is required, prices are published on the website, so clients can see exactly what everything costs.
Founder Owen Monie says: “We are here to provide a comprehensive vet service for people who earn a real, living wage. We want to deliver the best access to good vet care and to remove the barriers that stop people getting care for their animals – that’s why we provide free consultations. This means pet owners can get professional advice without worrying about having to pay a consultation fee. If no treatment is needed – there’s no fee. It’s as simple as that.”
Owen says that large corporations argue they can bring better management, efficiency and innovation to the sector, and claim that costs have gone up in part due to advances in animal medicine and clients’ expectations.
"That may well be true, but big isn’t always better. In addition to its legal status as a CIC, Animal Trust lives by a set of core values (straightforward, accessible, sustainable and fair) that are becoming increasingly meaningful to customers and clients as an alternative to companies who appear to be only interested in the bottom line. There isn’t an NHS equivalent for animals – so is becoming a CIC the model that all vet practices should be looking to adopt?"
Rachel has also qualified as a member of the dentistry chapter of the Australian and New Zealand College of Veterinary Scientists, and regularly tends to the oral health of zoo and sanctuary animals, including bears, cheetahs, tigers and snow leopards.
She said: "I’m excited to be joining North Downs, which is renowned as a centre of excellence for specialist veterinary care, and I’m really looking forward to this new role. There is a clear benefit in having a multidisciplinary team on site to approach oral surgery cases.
"Dentistry is such a rewarding area and can deliver immediate changes to our patients’ health and well-being.
"Many dental diseases can also be prevented, so I am committed to educating owners about their pets’ oral health and also veterinary surgeons and nurses, about new techniques, best practice, materials and equipment."
North Downs hospital director Terry Emmerson said: "Our aim is always to provide first-class care for our patients and to give an excellent service to their owners and the vets who refer cases to us.
"Rachel’s new dentistry service will be yet another specialist discipline on offer at North Downs to further extend the excellent care and treatment we offer here."
The appointment means that North Downs has a total of 11 specialist service, and makes it one of only a handful of centres in the UK that offer a dentistry service run by a dentistry specialist.
Becky Hussey has been announced as the winner of the 2011 Royal Canin Pet Health Counsellor of the Year Award. Second prize was awarded to Sian Ferris from The Smart Clinic in Cardiff and third place to Lana Goulding of Claremont Vet Group, Bexhill-on-Sea.
The PHC of the Year scheme has been running for over sixteen years and this year saw a record number of entrants for judge and well-known pet behaviourist Sarah Heath, BVSc, MRCVS, to assess. As part of the initiative, participants receive specialist training of a wide variety of topics, highly relevant to veterinary nurses' growing involvement in veterinary practice. The original aim of the PHC programme was to help veterinary nurses to improve their knowledge and skills to enable them to be even more confident when advising clients and developing clinics. Whilst this aim still holds true, a veterinary nurse achieving PHC status is now widely recognised as a valuable asset to a practice, as well as significantly enhancing personal development.
Becky's entry this year detailed the many activities she undertakes, in addition to her daily duties, at the practice where she works. They included various client pet clinics, a "Choose a pet" advice service, client competitions, numerous advertorials to help raise the practice group's profile and lots of charity fund-raising. She was also part of the team whose hard work resulted in the practice being granted RCVS Accreditation.
A PR headache for Fortnum and Mason yesterday, as PETA employee Abi Izzard changed her name by deed poll to StopFortnumandMasonFoieGrasCruelty.com to try and shame the London store into stopping selling foie gras.
To produce foie gras, birds are force-fed several times per day in a controversial practice known as gavage, which causes their livers to swell to many times their normal size. PETA claims the practice causes the birds' livers to become diseased, that many animals bleed to death after their throats are punctured by force-feeding tubes, that surviving birds live in terror as they await the next assault, and become sick and lethargic.
However, Dr. Daniel Guemene, Director of Research & Senior Scientist at the National Agronomic Institute in France, says his research proves otherwise. In one study for example, stress levels in force-fed birds were guaged through the measurement of corticosterone blood levels. The study concluded that there was no significant increase in stress levels, except after the first instance of force-feeding, which researchers said was most likely due to holding the ducks, rather than the force-feeding. In addition, he claims to have demonstrated that ducks show no avoidance behaviour to the force-feeder or force-feeding, as would be expected if they feared these things.
The actor Roger Moore is a supporter of this girl's campaign. He said: "Many people know me as James Bond or 007, but I never went so far as officially changing my name from Roger Moore. I hope the young lady now known as StopFortnumAndMasonFoieGrasCruelty.com royally shames this store".
Vets Now is inviting all veterinary nurses attending this year's BVNA to disco down to their disco themed stand and take part in the Vets Now prize draw for a chance to win a £500 shopping trip with a personal shopper. Whether it's a high fashion trip to Harvey Nick's, a day spent browsing the rails of Top Shop, or a trolley dash round Primark, whoever wins the competition will get to choose the shop where they want to spend the £500 and have a personal shopper on hand to put these all important outfits together. The main BVNA Congress is the only event of its kind in the UK for veterinary nurses and practice staff, attracting over 1,000 delegates and 100 exhibitors. This annual event takes place this year at Kettering Conference Centre on Friday to Sunday, October 10-12, with BVNA members benefiting from considerable discounts on registration. Vets Now will be at stands 114 and 115 at BVNA.
Ceva Animal Health has renamed the veterinary behaviour product DAP as Adaptil, to highlight its key benefit of helping dogs 'adapt' to new situations.
Along with the name change, Ceva is launching a new Adaptil Collar. According to the company, the collar has undergone a number of improvements: it is now easier to fit, due to a new, practical buckle; it has a larger surface area for better diffusion of the pheromone and the Adaptil name is on the collar in print as well as braille.
In addition to the new name, both Adaptil and Feliway are having a packaging makeover to make them more consumer friendly. Packaging will now feature pictograms of situations in which the products should be used, encouraging dog and cat owners to use the product ranges appropriately.
Ceva will be offering pet owners a free limited edition Adaptil Frisbee for every Adaptil Collar bought from their local participating veterinary practice. The company is also running an online competition from 17 June until 17 July on the company's secrettohappypets.com website. Pet owners will have the opportunity to win a weekend for two with their pet in a Best Western pet-friendly hotel by submitting a story on why their pet deserves a weekend away.
Julia Wood, product manager at Ceva Animal Health said: "We have listened to feedback given on our pheromone range from both pet owners and veterinary professionals. The launch of Adaptil and the marketing support that we are putting behind both Adaptil and Feliway will boost awareness of the pheromones and their benefits amongst pet owners and further enhance their standing as the UK's leading veterinary behaviour products."
For more information, please contact your Ceva account manager or call 01494 781510.
Pet owners who believe in preventative healthcare have maintained or increased the money they spend on their pets this year, and 84% visited their vet at least once in 2010, up from 78% in 2007, according to a survey commissioned by the National Office of Animal Health.
According to the survey of 1000 owners carried out by Noesis, 44% of 'preventers' increased their spending on their pets in the last year with only a very small number (5%) decreasing it. There has also been a significant increase in the number of dogs insured by this group since 2007, which now stands at 55% compared to 41% in 2007.
The research covered both 'preventer' and 'non-preventer pet owners and sought to understand: awareness of preventative medicine in cats and dogs; how the decision is made as to what areas of preventative medicine are important and which to adopt; what types of preventative medicine are carried out and the reasons and frequency of this behaviour as well as the sources of information.
In addition to visiting their vet more frequently and spending more on their pets, preventers also visited a pet shop significantly more often than non-preventers with nearly two thirds (61%) of preventers visiting at least once a month compared to 36% of non-preventers, a figure that has decreased from 43% in 2007.
Looking at specific preventative treatments, attitudes to vaccination had not changed between the 2007 and 2010 surveys, with preventers believing that being a responsible pet owner means regularly vaccinating your pet, while non-preventers did not believe vaccination was relevant to their situation. This points to a clear need to educate non-preventers to break habits that have sometimes been handed down from generation to generation.
Most owners from both groups had used a flea treatment on their pets in the past two years although 68% of preventers were much more proactive in their usage of flea products compared to only 40% of non-preventers. Cats (80%) are more likely to have been treated than dogs (69%) among both groups of owners although flea treatment of cats has significantly decreased among non-preventers since 2007.
Use of wormers was also in decline. Although 86% of preventers worm proactively as part of a healthcare routine for their pet, this figure has decreased from 96% in 2007. Non preventers chose not to worm because they did not see the need, citing reasons such as their pet being fit and well or not going outdoors. Likewise, although preventers are more likely than non-preventers to be aware of the zoonotic implications of pet parasites, this awareness had decreased since 2007 pointing to the need for more work to be done on this aspect of pet health. On a more upbeat note, those that were worming proactively wormed their pets more frequently with 50% worming at least every three months in 2010 which was significantly more than compared to 41% in 2007.
When asked where they obtained general healthcare advice, the vet was the most frequently cited source of information with 84% of preventers and 58% of non-preventers referencing their vet. The internet is an increasingly important information channel for non-preventers with almost a third (31%) citing it as their source for pet healthcare advice, an increase from 25% in 2007.
There was huge interest from both groups (87% of preventers and 79% of non-preventers) in using a dedicated website such as NOAH's http://www.pethealthinfo.org.uk/ which 10% of the pet owners surveyed had heard of. It was welcomed for providing easy access, immediate, independent advice and being written by veterinary experts.
Commenting on the research, Phil Sketchley, chief executive of NOAH said: "We commissioned the original piece of research in 2007 to understand the differences between both groups of pet owners and understand where they sourced their information in order to influence the pet healthcare habits of the non-preventers in particular. The importance of the internet as a source of information proved that our strategy to launch http://www.pethealthinfo.org.uk/ was on target and the latest survey shows that this channel is increasingly important, particularly among non-preventers.
"The 2011 survey also reveals some positive insights into the preventative healthcare habits of those pet owners that we termed preventers. This group are more likely to insure their pet (45% vs 12%), go to the vet at least once a year (84% vs 30%) and visit a pet shop at least on a monthly basis (61% vs 36%). And, as a final piece of good news, this group have increased their total spend on their pets in the last year and very few members of either group had decreased their spend.
"Whilst all pet owners consider themselves responsible clearly some do not see regular preventative healthcare as part of that responsibility. So there remains a clear need to educate pet owners, particularly the non-preventers, to change some of the patterns of behaviour and complacency regarding their pet's health that have become entrenched and seem to have been influenced by friends and family."
Kirsty won the BVNA Impact Award for going above and beyond to support and teach others in practice.
Aneesa won the VNJ Writer of the Year Award for articles which have encouraged discussions, or positive change, or improved clinical standards in practice.
Sarah won the Inspiring Environmental Change Award for being a green champion for the veterinary profession, inside and out of practice.
Flick won the #Supportmesupportyou Award for promoting mental health support & equality within the profession.
BVNA President, Jo Oakden said: "What an awards ceremony we had at the BVNA Dinner Dance 2021.
"It was incredible to share some of the finalists videos - they were full of passion and inspiration. Congratulations to all of our nominees for the BVNA Awards, it really was truly a demonstration of veterinary nurses championing veterinary nurses, but an even bigger congratulations to our Awards Winners, for the BVNA Awards, but also the Hills Awards and the Blue Cross Vet Nurse of the year award.
"Be proud, I really am - to be part of such an amazing profession that has an amazing supportive community. Well done all!’