We are looking for a proactive and organised Registered Veterinary Nurse to join our busy behavioural referral practice. Working closely with both clinical and operations teams, you will play a key role in medication management and client support throughout behavioural treatment plans.

Key Responsibilities

Medication & Dispensary

• Dispense POMs, pheromones and nutraceuticals
• Complete medication sign-offs and disposals
• Manage stock: ordering, chasing deliveries, inputting, stock takes and discrepancy reporting
• Maintain temperature checks and storage compliance
• Manage the dispensary inbox and medication postage
• Attend and contribute to clinical meetings

Client Communication

• Discuss medication costs, side effects and care instructions
• Support with insurance queries
• Arrange veterinary follow-up calls when required
• Manage concerns and escalate appropriately
• Confirm dispensing timelines

Clinical Follow-Up

• Track bloods, lab work and imaging requests
• Liaise with referring practices to ensure diagnostics are completed
• Summarise blood results for vet review and allocate imaging tasks

About You

• RVN with confidence in medication handling and client communication
• Excellent IT skills, numeracy and organisation
• Calm, compassionate and professional communicator
• Able to work independently and collaboratively in a fast-paced environment

Essential

• Veterinary Nurse registered with the RCVS
• Minimum 3 years’ experience in general practice
• Strong administrative capability and attention to detail

Desirable

• Dispensing qualifications/ CPD
• SQP qualification

About Us

Behavioural Referrals Veterinary Practice provides a referral service in small animal behavioural medicine. Our veterinary team delivers a tailored behavioural diagnosis and treatment plan to our clients, supported by the rehabilitation skills coaches and physiotherapist to ensure comprehensive ongoing care.