Stupid IDIOTIC clients

Re: Stupid IDIOTIC clients

Saskia Quinn — Sun, 15 Feb 2009 23:06:02 GMT

I have finally found the article!

Euthanasia without the owners consent

'The Animal Welfare Act 2006, the Animal Health and Welfare (Scotland) Act 2006 and the Welfare of Animals (Northern Ireland) Act 1972 provide that failure to destroy an animal to prevent further suffering may be an offence. (Unnecessary suffering or cruelty) The duty to destroy falls most heavily on the veterinary surgeon who has the skill and training to make the correct assessment. In these circumstances he/she acts as an agent of necessity, and should make a full record of all the circumstances supporting the decision in case of subsequent challenge.'

Re: Stupid IDIOTIC clients

Saskia Quinn — Mon, 02 Feb 2009 14:42:40 GMT

Well done Carolyn I'm still looking for this article I spoke about earlier........

Re: Stupid IDIOTIC clients

Caro Laithwaite VN — Mon, 02 Feb 2009 09:17:41 GMT

I delt with an owner the other month that said they were taking their dog home etc etc. I told them that l would be reporting them to rspca and see them in court for cauing cruelty and suffering. They agreed to let it stay in. Money was an issue and it was referrred to rspca.

Re: Stupid IDIOTIC clients

Christine Chapman — Mon, 02 Feb 2009 08:03:20 GMT

I'm sure you're right Paula although I have never sighted it personally.

Re: Stupid IDIOTIC clients

Saskia Quinn — Mon, 02 Feb 2009 07:25:30 GMT

There is something written in the guide of conduct for vn's regarding the vet/euthanasia and unneccessary suffering, dont know it off hand of course but I'm sure its along the lines of euthanasia to stop inhumane suffering????

Re: Stupid IDIOTIC clients

Christine Chapman — Mon, 02 Feb 2009 04:50:08 GMT

I agree with you 100% Fortunately this situation doesn't happen that often. More times than not the owners agrees within a couple of days that the poor soul does need euthanising and brings it in or we make a house call.

Re: Stupid IDIOTIC clients

Angiy Michael — Mon, 02 Feb 2009 04:40:40 GMT

Often this can be a denial/ bereavement process on the part of the owner and may stem from guilt. However , when the animal's welfare is at such risk it is usually best to report the situation to the RSPCA inspectorate and leave them to follow it up..situations like this are horrible for all concerned but when a pet is this sick it does contravene the new Animal Welfare Act and so the RSPCA can investigate it on the grounds of the owner not meeting the animal's welfare needs

Re: Stupid IDIOTIC clients

Christine Chapman — Sun, 01 Feb 2009 23:52:26 GMT

.... and we do not euthanise any animal without the owner's full consent, when they refuse and the animal is in obvious distress this can become exceedingly stressful for all concerned, except the owner in most cases!!

Re: Stupid IDIOTIC clients

Anneke Kuipers — Sun, 01 Feb 2009 23:50:34 GMT

i think you should be able to keep an animal that ill but I guess in the end you might not be allowed... but don't know really

the other day we had an angry client because she thought we weren't doing anything to her cat while hospitalised for initially blocked bladder (ruled out as there was flow when squizing bladder) but as that was ruled out we wanted to know what was wrong then as the bloods were out.
put on a drip and kept in overnight and owner phoned in the morning for a update.
I spoke to her as I just took over hospital and told her he was doing well as in comfortable wise, still on a drip and waiting to get a urine sample either in katkor tray or by syringe. I thought she was fine with that and we would call her when results were known.

apparantly she phoned back 5 mins later and receptionist said owner was really angry cause we weren't doing anything for her cat and she was on her way to collect it!
vet went to speak to her when owner arrived to explain what we were doing and what was needed to get to know what was wrong with her cat and came back all shaking because the owner was so angry and unreasonable and was taking the cat home!

Why cant some people see we are not miracle workers and dont have the abbility to ASK the animals what is wrong with them so we can send them home immediatley with some tablets!

Re: Stupid IDIOTIC clients

Christine Chapman — Sun, 01 Feb 2009 23:49:06 GMT

Yes we do that too loobylou

Re: Stupid IDIOTIC clients

loobylou — Sun, 01 Feb 2009 23:41:48 GMT

Am pretty sure we can't insist on euthanasia and refuse to let them take home. In the past when we;ve had similar cases we have got the client to sign a disclaimer saying they are taking the cat hime against the advice of the vet.

Re: Stupid IDIOTIC clients

Saskia Quinn — Sun, 01 Feb 2009 23:25:11 GMT

In a case like that, where in the interest of the animal, pts is the kindest option, can we not insist that owners cannot take home for obvious reasons and refuse to discharge? Just curious

Re: Stupid IDIOTIC clients

Christine Chapman — Sun, 01 Feb 2009 19:35:29 GMT

That can be extremely frustrating and I know what you mean exactly. It's really up to the owner, maybe he can't face euthanasia and wants to take the poor thing home, probably hoping against hope that it will improve!

Re: Stupid IDIOTIC clients

Rachel Jayne — Sun, 01 Feb 2009 19:21:34 GMT

I spent til 6 o'clock last saturday (was meant to finish at 12:30!) doing a work up on a cat that we eventually found out had FIV and possibly FIA. It was collapsed, jaundice & dehydrated. The man said it was missing for a week, then it came back & he thought it looked a bit ill, but it wanted to go out, so he just let it go again & it was missing for another week.
So we do all this work-up & tell him that it really would be in the cat's best interests if we called it a day....but he came in the next day (was working nights) said no, we weren't allowed to euthanase it & he wanted to take it home, against vet. advice.....

Re: Stupid IDIOTIC clients

wobbliebob — Sun, 01 Feb 2009 15:07:19 GMT

she was bless proper cockney accent she was really funny, brought us muffins mmmmmm

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Vicky RVN — Sun, 01 Feb 2009 09:48:52 GMT

Awww Katie bless your client, she sounds sweet!

Re: Stupid IDIOTIC clients

S-J — Sat, 31 Jan 2009 21:39:59 GMT

ah get you, a proper one, not the plastic pinny that gets shredded.

Re: Stupid IDIOTIC clients

wobbliebob — Sat, 31 Jan 2009 20:43:52 GMT

yep got to as they are quite expensive, but are needed for most of our ortho procedures

Re: Stupid IDIOTIC clients

S-J — Sat, 31 Jan 2009 19:46:19 GMT

u actually put that on the account?

Re: Stupid IDIOTIC clients

wobbliebob — Sat, 31 Jan 2009 19:34:17 GMT

had to laugh today we had a very nice client (no really she was) that was reading her bill she said 'ooh you let her wear a gown', i had to explain that no that was just the charge for the surgeon wearing a disposable gown.

Re: Stupid IDIOTIC clients

louiseRVN — Sat, 31 Jan 2009 13:28:02 GMT

Owners are weird. The fact that tey dont talk to one another just shocking. Working for the PDSA i see a lots of cases which have been going on for months what gets me is the fact that they dont have to pay for the treatment so why do they leave it so long.

Congrats on the new job Hope all goes well xx

Re: Stupid IDIOTIC clients

Christine Chapman — Sat, 31 Jan 2009 07:40:58 GMT

At least it's not suffering now! How were the owners?

Re: Stupid IDIOTIC clients

Shane — Fri, 30 Jan 2009 15:02:45 GMT

Poor cat was just pts now. looked like a mast cell tumour.

Re: Stupid IDIOTIC clients

johannapage — Fri, 30 Jan 2009 13:09:51 GMT

How very exciting!

ive just started (well back in november) my new job and love it! (most of the time)

lol wearng my greens for the first time all day today tho!!!

Re: Stupid IDIOTIC clients

Shane — Fri, 30 Jan 2009 12:51:38 GMT

Yes thank goodness I do. Weekend off, monday my last day here, move on wed, start new job the 9th. YAY!