<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://www.vetnurse.co.uk/utility/feedstylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Complaint/s</title><link>https://www.vetnurse.co.uk/f/nonclinical-discussions/7888/complaint-s</link><description> Well had letter to confirm meeting with idiots from hospital about complaint over my dads discharge. Meeting is on the 29th april 
 3 of them attending head of nursing, non elective bed flow manager and patient relations officer in one corner... me</description><dc:language>en-US</dc:language><generator>Telligent Community 10</generator><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77361?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 22:06:14 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:a6396463-b2ef-417a-b603-c62227683696</guid><dc:creator>Steph Phillips</dc:creator><description>&lt;p&gt;ahh thanks for streightening that out or me.. knew I heard something about it being void if no consent was given.. &lt;/p&gt;
&lt;p&gt;sounds like you got a pretty good head on your sholders and that your on the ball &lt;img src="http://www.vetnurse.co.uk/emoticons/new/Thumbs_up.png" alt="Thumbs up" /&gt; - good for you!!!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77352?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:51:11 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:08c3957e-485e-48a3-920e-c1d911aafb86</guid><dc:creator>Caro Laithwaite VN</dc:creator><description>&lt;p&gt;I would record openly. You have to tell whoever from the first something
 is being recorded yes or it is void. I would also be obliged to give 
them a copy if asked to.They may well record it themselves if so l will ask them for a copy and not bother. I would be using my phone which isn&amp;#39;t great.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77350?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:41:42 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:e51eb100-9380-4231-afa3-bfb45ee1e5e7</guid><dc:creator>Steph Phillips</dc:creator><description>&lt;p&gt;am I right in thinking the person you record, has to give consent to be recorded or it&amp;#39;s classed as void if ever it went to court?? dont know why or where i&amp;#39;ve heard this.. correct me if I&amp;#39;m wrong.. I probably am!! lol xx&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77347?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:36:11 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:4ec8040d-0723-4c9a-b247-5c3b4136a079</guid><dc:creator>Saskia Quinn</dc:creator><description>&lt;p&gt;[quote user=&amp;quot;Caro Laithwaite VN MBVNA&amp;quot;]
&lt;p&gt;Comments from people have been pretty much the same:&lt;/p&gt;
&lt;p&gt;3 of them.. are they trying to intimidate you or have they met you before and trying to use each other as human shields?If they are trying to intimidate you they haven&amp;#39;t&amp;nbsp; had the pleasure of you in full flow.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;div style="CLEAR:both;"&gt;&lt;/div&gt;
[/quote]&lt;/p&gt;
&lt;p&gt;haha liked that last sentence, certainly sums you up Caro! &lt;img src="http://www.vetnurse.co.uk/emoticons/new/Tonque_out_smiley.png" alt="Stick out tongue" /&gt;&lt;/p&gt;
&lt;p&gt;If you are insistent on taking no one with you, then &lt;span style="text-decoration:underline;"&gt;definitely record it.&lt;/span&gt;&amp;nbsp; You know how people can twist things etc &lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77346?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:24:40 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:ece2e7cf-6899-407d-9105-8082f903abe1</guid><dc:creator>Caro Laithwaite VN</dc:creator><description>&lt;p&gt;Comments from people have been pretty much the same:&lt;/p&gt;
&lt;p&gt;3 of them.. are they trying to intimidate you or have they met you before and trying to use each other as human shields?If they are trying to intimidate you they haven&amp;#39;t&amp;nbsp; had the pleasure of you in full flow.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77343?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:19:18 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:14bac5c0-e7ff-4c89-b5ad-eb48538afd91</guid><dc:creator>Caro Laithwaite VN</dc:creator><description>&lt;p&gt;Thanks Paula and Steph and Lolita don&amp;#39;t worry about moral support. I have the high moral ground &lt;img src="http://www.vetnurse.co.uk/emoticons/new/Very_happy_smiley.png" alt="Big Smile" /&gt; Probably best l go on my own simply because hub will try and shin me to be polite and my mum is defiantly not coming. As to friends do not want to drag anyone into the meeting would prefer to deal with them on my own. &lt;/p&gt;
&lt;p&gt;I can scan out how the enemy are sitting chose where l want to sit to cause maximum discomfort to their little floor plan of solidarity. Simple things like l won&amp;#39;t be sitting where they suggest but move the chair to where l want, even a few inches out can mess them up. I can adjust my body language to screw them more and If someone is with me then that makes it harder as l need to cross reference my moves and comments.Looking the speaker straight in the eyes and not blinking is a great one l have used in the past as well.&lt;/p&gt;
&lt;p&gt;I may record it but haven&amp;#39;t decided yet.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77342?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:14:41 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:4045efff-8c09-4481-89d2-e7dece803e19</guid><dc:creator>Steph Phillips</dc:creator><description>&lt;p&gt;Awww Caro!! I think your being really brave &lt;img src="http://www.vetnurse.co.uk/emoticons/new/Right_hug.png" alt="Right Hug" /&gt; .. I agree with Paula, it would help you heaps to have someone with you.. might give you more confidence confronting them, or can even a sholder to cry on when emotions run high.. you never know.. &lt;/p&gt;
&lt;p&gt;Thinking of you xxxx&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77341?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 21:14:28 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:e50c51b9-b00c-4365-8ae2-7ad6a5f32f1c</guid><dc:creator>Lolita</dc:creator><description>&lt;p&gt;I agree, for support...and a witness to the blubbers and excuses of these ppl, they are sending three! Hope it goes well for you&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: Complaint/s</title><link>https://www.vetnurse.co.uk/thread/77335?ContentTypeID=1</link><pubDate>Fri, 02 Apr 2010 20:39:05 GMT</pubDate><guid isPermaLink="false">1a0763ec-3885-442c-853e-6cef656dfec5:29f975dd-9ec8-4615-93cc-abe559352657</guid><dc:creator>Saskia Quinn</dc:creator><description>&lt;p&gt;Caro, &lt;/p&gt;
&lt;p&gt;I am glad you are having the meeting with them, however, I would worry about you going on your own......if hub wont go with you, take someone else - even if only for moral support.&amp;nbsp; You shouldnt attend these things on your own. &lt;img src="http://www.vetnurse.co.uk/emoticons/new/Right_hug.png" alt="Right Hug" /&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>