Bad debtors

Re: Bad debtors

Kim Buckley — Wed, 31 Mar 2010 18:01:25 GMT

We did see the dog in the end because the bloke said the dog belonged to his mate who was away and he was just looking after it. He also said that he would leave us his credit card details so we could take the payment once everything had been done.

When the guy arrived it turned out the dog belonged to his gf! Such a liar! Treated the dog and went home today and took the payment off his credit card. They still owe us for the previous treatment but at least the dog is feeling better.

Re: Bad debtors

Kerry Spain — Wed, 31 Mar 2010 17:57:26 GMT

We ask the owners to pay for the existing account before it is to be treated for anything new, if they can't afford then we ref them to the PDSA/ RSPCA.

Re: Bad debtors

Steph Worsley — Wed, 31 Mar 2010 07:30:22 GMT

you still need to provide first aid treatment/treatment to alleviate suffering, i would ask them if they can pay x amount up front due to previous debt

Re: Bad debtors

Phrin Vernon RVN — Tue, 30 Mar 2010 22:18:29 GMT

I am not 100% clear on this, but I belive first aid must be provided. I think there is also something on the RCVS site about bad debtors - have you had a good browse of the RCVS site?