why just bring the pet you booked appt for???

Re: why just bring the pet you booked appt for???

chris beasley — Thu, 10 Sep 2009 22:58:24 GMT

This same thing happened to me in a busy evening surgery last night. Fortunatly I know the vet would always say yes to the client so I just smiled sweetly (Wanted to get cross really) and said yes we would be able to fit "Backup" (the name of the other cat), in for his booster also!

Re: why just bring the pet you booked appt for???

Clairebear — Thu, 10 Sep 2009 21:50:03 GMT

This I find soooo frustrating!! I had one lady who expected to have both dogs seen for one appt, I explained that the vet had set appt slots blah,blah, delays other clients, Bought both dogs in the consult room checked over the first and then......oh mr vet you couldn't look at 'fluffykins' as well please....which they did!! RAH!!!

Thanks for making me look a right tw*t mr vet!!

Exit - smirking client

Re: why just bring the pet you booked appt for???

lskm 23 — Sun, 16 Aug 2009 19:29:42 GMT

Nick,

Only one of the dogs was referred. Although looked at the 2nd dog no meds got px, as there is nothing wrong with the dog, The O just thinks that her dogs constantly have some sort of issue.

Re: why just bring the pet you booked appt for???

Kim Buckley — Sun, 16 Aug 2009 15:16:54 GMT

My dogs are really badly behaved if I take them to the vet together. They just wind each other up! Embarrassing! lol

Re: why just bring the pet you booked appt for???

Nick Shackleton — Sun, 16 Aug 2009 14:51:49 GMT

Laura were both pets referred or just one cos in theory the referral practice should only 'treat' pets that have been referred!

Re: why just bring the pet you booked appt for???

lskm 23 — Sun, 16 Aug 2009 14:30:17 GMT

We have many clients like this!!

The best one we have though, is the lady who always brings both dogs to the 1 appt. We then referred one of the dogs and she then took both dogs to that appt as well, for the first appt she did not ask for the 2nd dog to be checked, at the follow up appt she did and the referral place did not charge, but the 2nd time they checked it they charged her. She was not happy about that!

Re: why just bring the pet you booked appt for???

Vicky RVN — Sun, 16 Aug 2009 11:07:14 GMT

My two pigs always visit the vets together, they snuggle up to each other in the carrier!

Re: why just bring the pet you booked appt for???

Maisy — Sat, 15 Aug 2009 22:59:11 GMT

I must say I do like it when the other dog comes along for company We used to see the most lovely Dobermann for chemo and the owners used to wait for her with their little CKCS too. Both dogs loved to see each other again and were so happy!

Re: why just bring the pet you booked appt for???

loopylou711 — Sat, 15 Aug 2009 21:40:21 GMT

aw makes all the silly owners worth it when you get some nice ones! My Luka is like that he gets upset if hes by himself, so if niamh goes to the vet so does Luka and vice versa! They really are best friends to be honest makes me happy that they get on so good!! their indoor cats so they enjoy the adventure to the vets!

Re: why just bring the pet you booked appt for???

Saskia Quinn — Sat, 15 Aug 2009 21:34:39 GMT

yeah, and the best thing was that they sooo loved their dogs, it was really lovely to watch and they were really nice people!

Re: why just bring the pet you booked appt for???

loopylou711 — Sat, 15 Aug 2009 21:08:20 GMT

[quote user="SaskiaVN"]

On a lighter note though..... we had a gorgeous golden retriever a few weeks ago who came to the hospital on my weekend on call, it turned out to be a ex lap and had a foreign body.

When they brought him in, his little 'friend' came with him, but only for moral support!! He was a little black and white scruffy terrier, when they came a day later to pick the patient up, the little friend came back too!!

I thought it was really cute, though I know what you mean about 2 patients for one appt!!

[/quote]

aw that is the cutest thing ever!!!

Re: why just bring the pet you booked appt for???

Saskia Quinn — Sat, 15 Aug 2009 20:13:40 GMT

On a lighter note though..... we had a gorgeous golden retriever a few weeks ago who came to the hospital on my weekend on call, it turned out to be a ex lap and had a foreign body.

I thought it was really cute, though I know what you mean about 2 patients for one appt!!

Re: why just bring the pet you booked appt for???

Cat Woman — Sat, 15 Aug 2009 12:08:37 GMT

A client phoned yesterday to ask if she could bring her other dog for its booster at the same time she already had booked for her lame dog. I said that we were fully booked blah blah blah makes others late blah blah blah book booster for next week blah blah blah. She brought both dogs anyway! Most clients just do what they like (& mostly are allowed to get away with it at out practice!).

Re: why just bring the pet you booked appt for???

loopylou711 — Sat, 15 Aug 2009 11:24:09 GMT

I know they seem to think appointments at a vets if different from appointments with people. You never book your two kids into one appointment at the doctors so why book two pets into the same appointment. ah if only they would see things logically. Regardless if its one pet or two you will get charged per animal ahhh if only people could understand this lol!!!

Re: why just bring the pet you booked appt for???

Anonymous — Sat, 15 Aug 2009 11:15:10 GMT

i booked a lady an extra appt then she took the dog in that was due to be seen and then asked the vet who gave in and looked at the extra one as well!!!!

Re: why just bring the pet you booked appt for???

Maisy — Sat, 15 Aug 2009 10:36:14 GMT

And they always look so shocked when told they have been charged another consult fee for the extra animal!

Re: why just bring the pet you booked appt for???

Fiona Leathers — Sat, 15 Aug 2009 10:33:23 GMT

I just tell people now that they won't get the other animal seen and would they like to rebook, explain to them that we have appointments for a reason and its not fair on other clients, if the vets get held up. It usually works.