Is anyone there?

RE: Is anyone there?

Arlo Guthrie — Fri, 22 May 2020 06:45:58 GMT

[quote userid="4678" url="~/001/nonclinical/f/vetnurse-site-support/31973/is-anyone-there/176061"]My phone is a pretty old Motorola, don't ask me the model[/quote]

Hahahah, well that does make it kind of harder for me to get the developers to diagnose the issue, but I'll see if they can see something obvious.

Glad you're finding the site a lot better on mobile, because that was one of the main benefits of the latest upgrade.

Meanwhile Charlotte Chisholm Rachel Woodcock Alison Clare Hickman (and anyone else) ... any thoughts about the new 'Expert Help Forums' https://www.vetnurse.co.uk/001/nonclinical/f/vetnurse-site-support/31974/new-expert-help-forums.

RE: Is anyone there?

Rachel Woodcock — Thu, 21 May 2020 21:34:45 GMT

Hi Arlo

Its for the whole website, it's fine, it's a lot better than it was as previously I couldn't see the forums properly at all without rotating my phone. My phone is a pretty old Motorola, don't ask me the model

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 21:31:07 GMT

Thanks both. I thought we had fixed that. Do you mean just on forum pages? And what mobile are you using Rachel Woodcock?

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 20:48:55 GMT

Rachel Woodcock mine does same

RE: Is anyone there?

Rachel Woodcock — Thu, 21 May 2020 20:34:55 GMT

Hi. On my mobile the page fits the screen but I'm able to scroll over to the right a very long way which just shows me a blank screen

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 16:04:29 GMT

It all good - as per my PM to you. Searching under Guthrie works, under Arlo doesn't. However, I don't have to do that now do I, as I can simply click on your profile picture and send a PM - oh modern teckkynolluggy... (mentioning in case anyone else didnt know) FABULOUS

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 16:03:08 GMT

Charlotte Chisholm and Nicola Smith and Alison Clare Hickman thanks! Very helpful. So now I know things seem to be working more or less as expected, I can start getting more work done on the expert help forums. But do stick your hand up if you find other issues. Like I've noticed the search box on the home page says 'search vetsurgeon', which of course it shouldn't!

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 15:55:39 GMT

Yay! It worked this time.

As for messaging, I went to My Account and Messages and New. I'll try it again and screen shot what I see if I can't send it. I'll report back on good or bad news

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 15:54:13 GMT

Trying on my mobile again

RE: Is anyone there?

Nicola Smith — Thu, 21 May 2020 15:41:42 GMT

RE: Is anyone there?

Charlotte Chisholm — Thu, 21 May 2020 15:32:51 GMT

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 14:38:05 GMT

Now back at my desktop, and confused, because it is working on my mobile (iphone 8). I wonder what you are seeing.

As to sending a message, there are a few ways you can do that. I wonder how you were trying to do it. You can click my picture and send me a pm. Or you can name check me in your reply using the 'at' symbol followed by either 'editor' or 'arlo guthrie' (both find me). What exactly where you doing ... then i can check if there is a gltch somewhere ...

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 14:33:10 GMT

It has posted and I can see my post straightaway. I am wondering how come you thought you had not posted hi twice!

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 14:32:05 GMT

I am replying to you on my mobile now. Now I press the red reply button and ...

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 14:01:53 GMT

Tried on my mobile and nothing showed as a message (defaulted back to a blank reply screen)! So on my laptop now where I can see my replies to you. I also tried to message you on my mobile but the search didn't find you (everyone else with the letters A. R. L. O. e,g, charlotte ... but not you under 'Arlo'). So - back to laptop and here we are. hth

RE: Is anyone there?

Arlo Guthrie — Thu, 21 May 2020 13:58:28 GMT

Huh, you've sent me two his!

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 13:57:48 GMT

Can't send a Hi or message you

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 13:55:55 GMT

RE: Is anyone there?

Alison Clare Hickman — Thu, 21 May 2020 13:55:46 GMT