https://www.vetnurse.co.uk/f/nonclinical-discussions/28856/euths Hey everyone. Looking for some help/advice on dealing with clients during euths, I just really struggle with what to say to people when they are upset! I always offer a shoulder to cry on and will listen to them talk about their pet, but i just feelen-USTelligent Community 10https://www.vetnurse.co.uk/thread/161684?ContentTypeID=1Wed, 23 Sep 2015 16:35:55 GMT1a0763ec-3885-442c-853e-6cef656dfec5:6e8ec131-6c2e-4df4-9de3-d157b1e1a52cenigmaticat-uk<p>I find this quite hard also as I&#39;m not naturally a &#39;people - person&#39;. I tend to try to take cues from the owner as to whether I think they want to talk or not, and it also depends on how well I know the client and animal. SOmetimes I say nothing, sometimes I chat a lot. Some of the things I sometimes ask are: &quot;have you had&nbsp;him since he was a kitten or did you rescue him&quot; - then you can go onto say what a happy long life the owner has given them or how lucky that animal was to be adopted by such a caring owner. I sometimes then ask them if they have some lovely photos that they can remember all the good times they had together. If I&#39;m trying to introduce the subject of disposal, then I ask them &quot;Does he have a favourite spot in the garden&quot; then go on to ask if they plan to bury him there or would they like us to arrange cremation. Sometimes they are looking for reassurance they are doing the right thing so I give them that if I can.</p><div style="clear:both;"></div>https://www.vetnurse.co.uk/thread/161681?ContentTypeID=1Wed, 23 Sep 2015 12:13:27 GMT1a0763ec-3885-442c-853e-6cef656dfec5:2474c9b7-ed79-4e7d-811b-b58382d560fdnickyc<p>Hi</p> <p>I always find this really difficult, but sometimes listening is enough. &nbsp;I always offer them a cuppa and ask if they are ok getting home/ offer to call a family member/friend to pick them up etc.. Treating the pet with respect, and offering to take hair clippings, etc and genuinely showing compassion helps and is often remembered by the client, and not rushing them if they need to take time with their pet afterwards really helps.&nbsp;</p><div style="clear:both;"></div>https://www.vetnurse.co.uk/thread/161675?ContentTypeID=1Wed, 23 Sep 2015 03:11:19 GMT1a0763ec-3885-442c-853e-6cef656dfec5:91596629-d805-455b-8511-bd33eab16681morrane<p>This is always a tough situation and I guess you have to try to respond to each situation as it is presented to you. Sometimes just listening is enough&nbsp;- if you work out platitudes in advance they can sound really false. I try to take my queue from the owner and let them grieve as they need to, whether that means giving them some time alone or chatting about their animal...there are a few communication skills books around and I believe somewhere does a cpd&nbsp;on this topic. I will try to find it for you x</p><div style="clear:both;"></div>