damaging the reputation of value of insurance

Re: damaging the reputation of value of insurance

Helen Tottey — Fri, 11 May 2012 17:27:41 GMT

[quote user="F1chick"]

They don;t cover '

Any costs associated with routine or investigative laboratory tests or procedures unless the clinical signs /symptoms exist and the tests and procedures are to diagnose a specific condition. '

I'd argue the toss with that one! They have some random exclusions reading their policy document. External lab fees up to £20 only? What can you get done for £20?!

[/quote]

i wow!

I think i will give the client a call and ask them to call insurance company to querry or give them permission to speak to me.

Re: damaging the reputation of value of insurance

Julie-Anne Wilson — Fri, 11 May 2012 17:08:48 GMT

So wait, is that basically saying they don't pay for tests unless the animal is showing clinical signs and the test is to diagnose? That's total bollocks!

So routinely testing the diabetics/Hyper or Hypothyroids/Cushings and any number of lifelong conditions is, in their eyes, not part of the condition?? Don't insurance companies have Vets or VNs that work for them to settle these types of things? It's obvious an animal on lifelong meds will need routine bloods to make sure the meds are still doing their job.

Re: damaging the reputation of value of insurance

Aimee Barber — Fri, 11 May 2012 16:19:37 GMT

we had dealings with a company called 'pet-insurance.co.uk' turns out they are under written by E&L and if you try to talk to them you get E&L!!!

sneaky!!

Re: damaging the reputation of value of insurance

F1chick — Fri, 11 May 2012 13:38:43 GMT

They don;t cover '

Any costs associated with routine or investigative laboratory tests or procedures unless the clinical signs /symptoms exist and the tests and procedures are to diagnose a specific condition. '

I'd argue the toss with that one! They have some random exclusions reading their policy document. External lab fees up to £20 only? What can you get done for £20?!

Re: damaging the reputation of value of insurance

F1chick — Fri, 11 May 2012 13:31:37 GMT

Thinking about it, that seems really odd that they won't pay for bloods, have you checked with the company? I don't know the company, but I've had a look and they seem reasonable

Re: damaging the reputation of value of insurance

Sarah Cahill — Fri, 11 May 2012 13:20:56 GMT

I've only had good dealing with Animal Friends.............so far! They were really good when we had a dog referred to GUVS, they even paid for us transporting her down (£200) and only deducted the excess from all of her treatment, they also settled the claim within 5 days.

Re: damaging the reputation of value of insurance

F1chick — Fri, 11 May 2012 10:54:47 GMT

yet no-one listens when you are advising clients about insurance as 'nothing is ever going to happen to Trixie Fru Fru so it doesn't matter'

Re: damaging the reputation of value of insurance

Gillian Mostyn — Fri, 11 May 2012 10:44:24 GMT

Animal Friends are the new competition for E&L as the most useless insurance company....