vetfone

Re: vetfone

ginny — Sun, 15 Feb 2009 12:51:26 GMT

I worked for them for a while as well. Really quite enjoyed it. Would work for them again but don't think they're recruiting at the moment.

Re: vetfone

Angiy Michael — Sat, 14 Feb 2009 20:32:42 GMT

Hi,

I work for them as well and have never had any problems and find it very straightforward work wise. Never felt I have been put in a compromising position giving advice etc., If you are an experienced nurse its very starightforward work and its very flexible being able to work at home.

Re: vetfone

Mac Feather — Mon, 09 Feb 2009 22:27:26 GMT

i was gonna ask bout working for vetfone but im kinda scared now!!!!!!!!!!!!!!!!!!!!!

Re: vetfone

Caro Laithwaite VN — Fri, 06 Feb 2009 13:20:27 GMT

Removed by me as it seems my opinions are under the new rules of the modern world are not PC and whatever l say will be taken out of context

Re: vetfone

Sandra Taylor RVN, MBVNA — Fri, 06 Feb 2009 13:01:35 GMT

Hi Carolyn,

I would just like to clarify on here that I did not work outwith my remit, obviously I could not put too much detail into my story as there are confidentiality issues there.But I would have done the same in normal practice and have done.

I was not diagnosing, but explaining tests that had been carried out already,tests that the lady knew the name of but did not know what they were for or why they were being done.

Re: vetfone

F1chick — Fri, 06 Feb 2009 10:55:21 GMT

1) we ARE allowed to give second opinions

2) Very often people are afraid to ask their own vet

3) Occasionally would like clarification on an illness/injury

4) I don't know how long it is since you worked for vf, but alot has changed.

5) You said worthless not pointless and I disagree. I feel you are attacking both the job I do and my moral values.

Re: vetfone

Caro Laithwaite VN — Fri, 06 Feb 2009 08:06:51 GMT

Removed by me as it seems my opinions are under the new rules of the modern world are not PC and whatever l say will be taken out of context

Re: vetfone

Arlo Guthrie — Fri, 06 Feb 2009 07:28:36 GMT

Hmmm - before WWIII breaks out... I think there are three interesting things here:

Caro has raised an interesting and valid point about the value of advice on the phone, if all Vetfone can do is refer for an appointment.

However (and I am completely impartial here), I think that STRVNs post completely vindicates the value of the service. And it's not just that not all practices will explain a diagnosis as fully as a given client needs, there's also the fact that people just forget what they've been told.

Still, as STRVN (I think) said, it would be pretty dull if we all agreed about everything.

F1 makes a reasonable point. Caro, if you denounce a job as worthless, you are in effect saying that anyone doing that job is worthless. That IS disrespectful when you say it in conversation with people that do the job you've just described as worthless. Showing respect for each other is one of the fundamental rules of this forum. That doesn't mean I think you were wrong to raise any of the points you have. Just that they could have been made differently.

Re: vetfone

F1chick — Fri, 06 Feb 2009 01:04:32 GMT

How dare you say you think my job is a waste of time!!!!!!!!!!!!!!!!

For someone who is supposed to be on adult bullying and how people feel, you need to have a look at the way you phrase your posts. You have made me, as a person feel absolutely terrible tonight by effectively saying the job I do is worthless and 'a waste of time'.

You are entitled to your opinion regarding my employers, but I feel the way in which you speak about my job is unforgivable.

Re: vetfone

Louise B — Thu, 05 Feb 2009 22:58:53 GMT

Tsk.... I think I can guess

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 22:57:22 GMT

Sent you a pm to explain

Re: vetfone

Louise B — Thu, 05 Feb 2009 22:55:15 GMT

None of those pleasureable activities then?

Hmmm....

I may try again

Re: vetfone

Louise B — Thu, 05 Feb 2009 22:54:05 GMT

Miss Football / Rugby / pintusliftusuppus / scratchusbottomus / scoffa-piza /

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 22:53:55 GMT

Have you not had any baileys tonight??? you are going too fast on the pm's hic hic hic

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 22:50:47 GMT

It blocked my friends surname on the last forum as it contained a word within her name that was how shall we say, a man pleasuring himself

Re: vetfone

Louise B — Thu, 05 Feb 2009 22:39:37 GMT

For <oops - apologises for anyone who read this before I amended it sake STRVN - where's your sense of occasion

Arlo - how come this forum bleeps out a/r/s/e but you can use the f-word to your heart's content?????????

Hmmm.....

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 22:37:18 GMT

[quote user="Louisesadieandshads"]

Erm.... what is FFS? And how do I speak it?

[/quote]I will pm that to you, as it is swearing

Re: vetfone

Louise B — Thu, 05 Feb 2009 22:33:55 GMT

Erm.... what is FFS? And how do I speak it?

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 22:15:55 GMT

If it's any consolation I will prob get marked down for talking too much and it would be a very boring forum if we all agreed so cheer up and get another coffee, I am on the wine tonight so expect some gibbering there you go one each.. cheers

Re: vetfone

Caro Laithwaite VN — Thu, 05 Feb 2009 22:02:52 GMT

Removed by me as it seems my opinions are under the new rules of the modern world are not PC and whatever l say will be taken out of context

Re: vetfone

Dippy — Thu, 05 Feb 2009 21:27:41 GMT

I agree. I enjoy what I do and whilst there's a requirement for the service, it has its place and many of the calls I take do not require immediate veterinary attention, just advice until normal surgery hours and would otherwise have resulted in a client who doesn't have any knowledge at all of basic medical care/parasite treatment/diarrhoea/grazes etc bothering a vet out of hours, being stressed all weekend or having a huge callout fee for something which really is routine. Oh, and then finding that they're not covered by their insurance either as they didn't follow procedure or it didn't warrant an out of hours callout.

Re: vetfone

Sandra Taylor RVN, MBVNA — Thu, 05 Feb 2009 21:25:36 GMT

I have to say I enjoy it, and it works in well with any locum work I have, and also if I dont happen to have a locum booked its extra money, and yes not the best but I know some qualifieds slogging there guts out in practice who are actually on less than what I get from vetfone.

I also enjoy the chatting with clients, as this is something I have missed over the past few years where I have either been locuming or in emergency and critical care work, so it is quite refreshing to be able to discuss things with clients again, and it keeps your knowledge fresh....if you dont use it you loose it is my motto.

I like F1chick do not advise everything to the vet, I think I am quite capable of giving sound advice to the multitude, and if anything I probably only refer about 10% of all the calls I take.At the end of the day every person that phones a vet does not automatically need an appointment, most calls there are probably advice calls.

I had a very lengthy conversation one day with a lady who's dog had been hospitalised and had had various blood tests done and was in liver failure, I spent ages explaining what bloods would have been taken and what they would be looking for, I also explained that certain bloods could give an indicator of one thing, but another type of test may rule it out.This lady was very thankfull and said that I had made her feel a lot better as I had explained it to her in terms that she understood, and before I had explained it to her, she was all for leaving her vet and finding another as she thought that he was not doing a good job. this type of call makes my job very pleasureable.

Re: vetfone

F1chick — Thu, 05 Feb 2009 20:29:56 GMT

[quote user="Caro Laithwaite"]

you can not diagnose and to play safe it is always see the vet.
And sorry but whoppeedee to petlog l doubt it is any different as the same people still own it.

[/quote]

So you would tell EVERY cut pad to come into the OOH vet? EVERY V&D case to come to the OOH Vet? Of course you wouldn't.

You get Insurance clients asking general health care questions too.

Personally, I find the last part of this reply very hurtful. Ok, you didn't get on with them and you have your own opinions, which is fine, but my point was that the workload has increased, so there are more shifts available and also, you spend most calls re-uniting pets with owners.

Please bear in mind that that is my job, I am happy in it and I find your tone rather abrasive.

Re: vetfone

Caro Laithwaite VN — Thu, 05 Feb 2009 19:55:00 GMT

Removed by me as it seems my opinions are under the new rules of the modern world are not PC and whatever l say will be taken out of context

Re: vetfone

Steph Worsley — Thu, 05 Feb 2009 17:57:51 GMT

I had similar experience to Carolyn last yr, I applied and was told there maybe something but then told nothing available, when I said #I was gonna look elsewhere suddenly something became available.

I was then due to start and got an email saying the shifts had changed and my shifts were made shorter and at different times -made it hard due to the times i had to be at work over a weekend, but...and this was the part they tried to make me feel lucky i could have a crap extra shift to make the time up.

I had already had doubts due to the money and computer security etc nothing was explained properly really and that was the straw that broke the camels back. so in the end i never started and very glad i didnt