Idexx V's Finn

Re: Idexx V's Finn

Rachel Jayne — Tue, 24 Aug 2010 11:49:56 GMT

[quote user="Mrs Dot Dot' Tracey Plant RVN MBVNA"]

[quote user="Rachel Jayne RVN C-SQP MBVNA"]

I've heard some bad reports of Idexx's Histo service.

A few vets at my first practice didn't like using them because their pathologists didn't have the relevant qualifications and then just before I started my second practice, they'd had a huge barney with Idexx regarding a sample they reported as being a lymphoma, then phoned a week/10 days later & said "oh sorry we sent you the wrong results, your cat is fine" Luckily the cat hadn't been euthanased yet I don't think, but the owners were very angry and the boss went mental at Idexx...

[/quote]

How long ago? Was that recently?

[/quote]

Would've been about 2 years ago. April 2008 I started there & it had just happened.

Re: Idexx V's Finn

Maisy — Tue, 24 Aug 2010 08:26:14 GMT

The discounts with Idexx are generally good but my last place started to use Greendale more and these were very good. Had no problems with the courier service, and results (incl good interpretation!) had a quick turnaround.

Re: Idexx V's Finn

Deemus — Tue, 24 Aug 2010 07:54:06 GMT

We used to use Finn for histo samples but have changed to Idexx only. It means that we get a bigger discount with them which keeps the boss happy.

I have to admit that Idexx are beginning to fall from grace. When they were Vetlab, we received a cracking service with comprehensive comments from the pathologists. Now they're Idexx, over time those comments appear to be automatically generated by a computer and they don't seem to take into account the clinical history we put on the form.

We send ALL our blood samples to Idexx (boss won't have in-house machines) and pretty much relies on them to interpret them. I have suggested using the non-interpreted profiles available but he just won't have it. I think this is a real shame, the non-interpreted profiles are much cheaper for the client (the other profiles are quite expensive so we don't put a mark up on them) leaving a more cash left over for treatment of the patient.

Has anybody else noticed this?

Re: Idexx V's Finn

Steph Worsley — Sun, 22 Aug 2010 20:15:15 GMT

i think i am lucky where i am as we do have an onsite lab for most things, however we send our tests to various places depending on the test we want, some will go to idexx some to csls some to various other places, histo goes to bridge pathology and cytology goes to six mile bottom

Re: Idexx V's Finn

Mrs Dot Dot — Sun, 22 Aug 2010 19:19:45 GMT

[quote user="Rachel Jayne RVN C-SQP MBVNA"]

I've heard some bad reports of Idexx's Histo service.

[/quote]

How long ago? Was that recently?

Re: Idexx V's Finn

Rachel Jayne — Sun, 22 Aug 2010 18:31:45 GMT

I've heard some bad reports of Idexx's Histo service.

Re: Idexx V's Finn

Mrs Dot Dot — Sun, 22 Aug 2010 17:47:21 GMT

http://www.cvsukltd.co.uk/practices.htm

Where have I been? They are all over the place! Didn't realise they had such a collection.......

...world domination!!!

Re: Idexx V's Finn

Sal the 1st — Sun, 22 Aug 2010 17:33:26 GMT

no something much much worse - we are talking the same sort of scale as the James Bond baddies - SMERSH SPECTRE - I am sure there will be a CVS equivalent out there!

Re: Idexx V's Finn

Mrs Dot Dot — Sun, 22 Aug 2010 17:29:11 GMT

I didn't know they were owned by CVS.

Are they the Tescos of the vet world?

Re: Idexx V's Finn

Nick Shackleton — Sun, 22 Aug 2010 17:14:33 GMT

[quote user="Sal (the 1st) Holesworth VN CMH Chyp (M)PNLP"]

is this another CVS bid for total domination of the veterinary world?

[/quote]

They going for world domination!

Re: Idexx V's Finn

Sal the 1st — Sun, 22 Aug 2010 17:13:06 GMT

is this another CVS bid for total domination of the veterinary world?

Re: Idexx V's Finn

SmegSlayer — Sun, 22 Aug 2010 16:55:28 GMT

[quote user="Sal (the 1st) Holesworth VN CMH Chyp (M)PNLP"]

isnt Finn owned by CVS?

[/quote]

hence why we use the pretty much exclusively

Re: Idexx V's Finn

Sal the 1st — Sun, 22 Aug 2010 16:54:21 GMT

isnt Finn owned by CVS?

Re: Idexx V's Finn

SmegSlayer — Sun, 22 Aug 2010 16:52:47 GMT

as a cvs practice we use finn more or less exclusively. their courier service doesn't stretch down to us yet but we are very happy with them. always happy to help with any questions you have and the pathologists always phone back to answer any questions. i went for a day there before my practicals and they were lovely (i would love to work there)

Re: Idexx V's Finn

Steph Phillips — Sun, 22 Aug 2010 09:42:25 GMT

We use both too! Lol!!

Idexx for blood testing like pheno, fructosamine etc.. and Finn for stuff like excisions, cultures, & histology reports etc..

I once filled out an idexx form for fructosamine and sent it in a Finn envelope by mistake.. finn rang an said 'we can do that test.. do you want us to carry it out or forward it to idexx' .. just gave them the go ahead to do it..

soo just be sure you got the right envelope to go with the right form.. or you'll feel an idiot like I did haha xxx